11+ MicroStrategy Jobs in Chennai | MicroStrategy Job openings in Chennai

Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.

LinkedIn: InfoCepts: Overview | LinkedIn

Website: https://www.infocepts.com

WFH/WFO/Hybrid (Flexible working mode)

Location: Chennai/Bangalore/Pune/Nagpur

Responsibilities:

• Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
• Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
• Working with the management on creating project estimates and resource planning
• Developing and testing detailed functional designs for business solution components and prototypes
• Incorporate best practices and standards in metadata and report/dashboard development

Preferred Background:

• 3+ years of experience on MicroStrategy Desktop, Architect, Web
• Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
• Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
• Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
• Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing

Kindly share your resume along with your details below

Name

Contact Number

Email

Current CTC

Expected CTC

Holding any offer & its package

Last working date / Notice Period

Current Company & Payroll

Total IT Experience

Relevant Experience

Location

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Key Responsibilities

•  Build, iterate, and enhance mobile applications on Android.

•  Continue to evaluate innovative approaches on Android and present new ideas to improve our offering on Android and other mobile platforms.

•  Ensures that code developed is easy to test, easy to understand, extensible and meets the quality guidelines of the business unit.

•  Partner closely with the design team to create an intuitively easy to use application for our users.

•  Bring new features in the course taking experience to the Android platform.

•  Optimize the existing code for ease of use and performance and improve quality.

•  Continue to improve the development process. Evaluate and implement new tools as needed.

•  Lead and Contribute to a team culture that values quality while fostering initiatives and innovation.

• Knowledge of the common application/web security and OWASP vulnerabilities.

•  Knowledge of the encryption algorithms to protect sensitive information.

• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.

• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.

• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

• Integrate with multiple devices & printers

Required skillset:

 Java, Android SDK, Rest API, SQLLite, Json, Enterprise mobility management (EMM) and EMV, POS application in Android(preferably version 4.4 Kitkat and API level 19 and above) 

Good to have:

 Play store deployment, push notifications, Web services, Android Location Services, Google Maps API, GIT

 Desired Competencies:

 Problem Solving Approach, Analytically strong, Time Management skills, Passionate to learn new technologies and working in an agile environment.

• A minimum of 3 years experience as a Technical Lead in Java., Strong experience in design and implementation of high performing and highly scalable websites/applications
• Strong experience in Spring MVC framework and experience in design patterns, unit testing etc..
• Strong experience in AWS services such as EC2, Lambda, S3, ECS, API Gateway and using tools such as Terraform, Ansible
• Strong experience in Endeca, ATG and BCC, Solr, any Headless CMS
• Considerable experience in databases such as SQL Server/Mongo DB is an added advantage
• Good experience in JavaScript frameworks such as Angular/React/VueJS is an added advantage
• Experience in Adobe AEM is an added advantage
• Creative problem-solving skills and ability to effectively communicate and translate feedback, needs and solutions
• Excellent verbal and written communication skills required

• Provide strategic thinking and leadership pertaining in cloud technologies and building scalable websites
• Provide technical leadership and guidance internally to the team and externally to management
• Communicate effectively across all levels of the organization
• Collaborate within and across teams with strong teamwork orientation
• Help maintain a culture of high quality
• Showcasing excellent work ethic and strong sense of ownership of end result
• Understand the structured software development methodologies including design, development and testing in an Agile environment
• Follow all security practices and identify areas and processes where performance and scalability can be improved
• Make and justify recommendations for improvement., Participate in development of solutions in cases of new technology direction and/or proof of concepts
• Should translate business needs into technical solutions with Strong analytical, conceptual and technical skills
• Support the evaluation, selection, design, development and maintenance of the platforms.

Required Skills:

• Proven development experience on smartphone platforms.
• Hands-on experience on React Native Framework, including React JS, React Native, and JavaScript.
• Extensive programming experience with at least one programming language such as Swift, Java, JavaScript.
• Deep familiarity with iOS or Android development.
• Familiarity with RESTful APIs
• Familiarity with code versioning and CI/CD tools like Git, SVM, Jenkins.
• Must have worked on at least one app that is published in AppStores.

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.