The Sales Associate is responsible for reaching out to potential leads through LinkedIn Sales Navigator and email to generate sales opportunities. This role requires a proactive and organized individual with strong communication skills and a goal-oriented approach.
Key Responsibilities:
1. Lead Generation: - Utilize LinkedIn Sales Navigator to identify potential leads within the target market. - Create and maintain a list of leads with detailed information for further engagement.
2. Messaging on LinkedIn Sales Navigator: - Craft personalized and compelling messages to initiate conversations with leads. - Engage with leads by showcasing the value of the company's products or services. - Establish and maintain professional and meaningful connections on LinkedIn.
3. Email Outreach: - Develop effective email templates and messaging strategies to contact leads. - Send personalized emails to leads, introducing the company's offerings and benefits. - Follow up with email communications to nurture leads and move them through the sales funnel.
4. Lead Qualification: - Gather essential information from leads to determine their level of interest and potential as sales prospects. - Assess and categorize leads based on predefined criteria.
5. Data Management: - Maintain accurate and up-to-date records of all interactions with leads. - Keep track of response rates and lead progress, providing regular reports to the sales team.
Qualifications:
- Strong written and verbal communication skills.
- Proficiency in LinkedIn Sales Navigator and email outreach tools.
- Adept at data entry and record-keeping.
- Adaptable, with a willingness to learn and adapt to changing market conditions.
- Strong communication skills and the ability to build professional relationships.
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Position Title: Business Development Manager.
Experience: 7+ Experience
Location: Delhi
Working Mode: On Site
Primary skills:IT Securitiy, Data scuritiy ,Data backup sales , corporate customers , OEM,IT Hardware , IT Software
Qualification : Any
Essential Duties and Responsibilities:
Sale of hardware, data security and data backup solutions to corporates of Delhi NCR
- It’s a Client facing role with a proven experience into security or backup solution sales.
- Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
- Identify and close deals into SMB/Enterprise segment.
- Manage a healthy relationship with the OEMs.
- Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
- Sell data security and data backup solutions to corporate customers of Delhi NCR
Skill Requirements:
- Good communications skills.
Mandatory Requirement
- At least 7 years’ experience of selling data security or data backup solutions to corporate customers of Delhi NCR form Delhi NCR
Education and/or Work Experience Requirements:
- At least 7 years’ experience of selling data security or data backup solutions to corporate customers of
- 7+ years of experience in the Mandatory Requirements given below.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Must have:
- Hands on experience in E-Commerce projects.
- At least 3 years of IT experience in Hybris Commerce development
- End-to-end implementation experience using SAP Hybris
- Hands on experience in Java, JEE, REST, Spring, JQuery, JUnit & ant
- Working experience in Hybris modules such as Impex, cronjobs, workflow, service layer APIs, flexiblesearch
- Working knowledge of Hybris commerce platform that includes WCMS, Order Management, Payment, BTG, Vouchers, Customer Service, Print, i18N features
- Ability to write clean code
- Passion for engineering world-class solutions to complex business problems
- Experienced in working in an AGILE Environment
- Excellent communication skills both written and verbal
Desired Skills:
- Good experience with Solr / Endeca / FredHopper or any other search engines
- Know-how of different deployment strategies and configuration settings for memory, cache, JVM and DB Knowledge of selenium (webdriver) or any other UI testing framework
- Experience in integrating Hybris Commerce with other 3rd party systems
- Knowledge of hybris Order Management and hybris Data Hub is desired but not essential.
Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
- Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned