2 Macros Jobs in Mumbai | Macros Job openings in Mumbai

Experience: 8 – 12 Years 

Location: Mumbai 

Role and Responsibilities: 

1. Responsible and accountable for all sales and service management functions ensuring that they are delivered in line with standard and operating model 

2. Provide leadership, ownership, and accountability for the developed application (supporting Sales & Service Delivery) and ensuring that the operating model is implemented and continually improved upon 

3. Develop, implement, monitor and report SLAs that are aligned to industry standards and best practices 

4. Responsible to drive integration amongst the teams from other support functions and sales for smooth delivery of accounts 

5. Responsible to coach the junior members of the teams. Provides guidance to resolve any issues in a time bound manner. Java Spring Boot: Spring Boot Data, Spring Boot Integration, Spring Boot Messaging, Spring Boot Web, Spring Boot Security, and Spring Boot AOP., MySQL, REST API, SOAP APIs, JavaScript, Angular, Tomcat, Drools, ELK, Docker, Kubernetes, MongoDBMobile Tech Lead React Native & Flutter, NodeJs Restful web services SQL and Databases HTML, CSS, JavaScriptUI UX Tech Lead HTML5, CSS3, Javascript, JQuery and Bootstrap to integrate and maintain front-end code. 

6. Responsive design principles and frameworks Web (W3), mobile and Google best practices/Standards cross browser/device testing and semantic markup Report Lead Power BI, Advanced Excel, Macros DevOps LeadDevOps engineer, Agile principles, Java, bash scripting, JBoss, Wildfly, tomcat, apache 

Must have: 

1. To develop, test and implement new software programs 

2. To ensure the software database is designed and updated 

3. To test and recommend software improvements 

4. To install, customize and integrate the commercial software packages independently 

5. Chatbot development 6. AI experience 

MAC Engineer

Experience: 5-8 Years

Location: Mumbai (Near CST)

Work Mode: Work from Office/5 days

Job Summary

We are looking for an experienced MAC Engineer to manage and support Apple devices, including MacBooks, iPhones, and iPads, along with office network infrastructure. The candidate will provide L2/L3 technical support to senior executives, including the CEO and Directors, ensuring smooth device operations, network connectivity, and IT security

Key Responsibilities

1. Apple Device Management

• Deploy, configure, and support macOS, iOS, and iPadOS devices.
• Manage Apple devices using JAMF Pro, Apple Business Manager (ABM), and MDM solutions.
• Perform software installations, OS upgrades, patch management, and security compliance.
• Troubleshoot hardware and software issues related to Apple devices.
• Manage user accounts, permissions, and device enrollment.

2. Network & LAN Administration

• Monitor and troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues.
• Configure and support network switches, routers, access points, and firewalls.
• Diagnose network performance issues and coordinate with ISPs and third-party vendors.
• Ensure network availability and uptime across office and plant locations.

3. IT Support & Operations

• Provide L2/L3 technical support to VIP users, including the CEO and Directors.
• Maintain IT asset inventory and technical documentation.
• Support conference room technologies, video conferencing, and collaboration tools.
• Ensure compliance with cybersecurity policies and endpoint security controls.
• Participate in IT infrastructure projects, audits, and technology upgrades.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Apple Certified Support Professional (ACSP) or equivalent Apple certification.
• 5-8 years of experience in Apple device administration and IT support.
• Hands-on experience with JAMF Pro, Apple Business Manager, and Microsoft 365.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, Wi-Fi, switching, and routing.
• Good communication, troubleshooting, and stakeholder management skills.

Preferred Skills

• Experience with Cisco, Aruba, Fortinet, Sophos, or similar networking technologies.
• Knowledge of Active Directory, Microsoft Entra ID (Azure AD), and Microsoft Intune.
• Familiarity with endpoint security solutions and cybersecurity best practices.
• Experience supporting executive leadership and VIP users.

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Customer-focused approach with attention to detail.