Chiacon Consulting

MAC Engineer

Experience: 5-8 Years

Location: Mumbai (Near CST)

Work Mode: Work from Office/5 days

Job Summary

We are looking for an experienced MAC Engineer to manage and support Apple devices, including MacBooks, iPhones, and iPads, along with office network infrastructure. The candidate will provide L2/L3 technical support to senior executives, including the CEO and Directors, ensuring smooth device operations, network connectivity, and IT security

Key Responsibilities

1. Apple Device Management

• Deploy, configure, and support macOS, iOS, and iPadOS devices.
• Manage Apple devices using JAMF Pro, Apple Business Manager (ABM), and MDM solutions.
• Perform software installations, OS upgrades, patch management, and security compliance.
• Troubleshoot hardware and software issues related to Apple devices.
• Manage user accounts, permissions, and device enrollment.

2. Network & LAN Administration

• Monitor and troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues.
• Configure and support network switches, routers, access points, and firewalls.
• Diagnose network performance issues and coordinate with ISPs and third-party vendors.
• Ensure network availability and uptime across office and plant locations.

3. IT Support & Operations

• Provide L2/L3 technical support to VIP users, including the CEO and Directors.
• Maintain IT asset inventory and technical documentation.
• Support conference room technologies, video conferencing, and collaboration tools.
• Ensure compliance with cybersecurity policies and endpoint security controls.
• Participate in IT infrastructure projects, audits, and technology upgrades.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Apple Certified Support Professional (ACSP) or equivalent Apple certification.
• 5-8 years of experience in Apple device administration and IT support.
• Hands-on experience with JAMF Pro, Apple Business Manager, and Microsoft 365.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, Wi-Fi, switching, and routing.
• Good communication, troubleshooting, and stakeholder management skills.

Preferred Skills

• Experience with Cisco, Aruba, Fortinet, Sophos, or similar networking technologies.
• Knowledge of Active Directory, Microsoft Entra ID (Azure AD), and Microsoft Intune.
• Familiarity with endpoint security solutions and cybersecurity best practices.
• Experience supporting executive leadership and VIP users.

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Customer-focused approach with attention to detail.

Technical Lead 

Job Description 

Role Overview 

We are seeking a highly skilled Data Engineering Lead with minimum of 5 years of hands-on experience in Azure data engineering, data warehousing, and automation-driven  integration. The ideal candidate should be a proven technical lead, capable of driving end-to-end 

project delivery and working closely with customer teams. This is a Work from Office / Customer Site role. 

Roles and Responsibilities 

• Lead the design, development, and delivery of data engineering and automation projects. 

• Architect and implement ETL/ELT pipelines using Azure Data Factory. 

• Design and manage enterprise data warehouses including dimensional modeling and 

schema optimization. 

• Manage Azure components including Storage Accounts, Data Lakes, Azure SQL, and Synapse. 

• Drive automation initiatives across data ingestion and transformation workflows. 

• Collaborate with business and technical stakeholders to translate requirements into scalable solutions. 

• Mentor team members and enforce engineering best practices. 

• Serve as the technical anchor responsible for ensuring high-quality, on-time delivery. 

Skills and Qualification 

• Strong hands-on experience with Azure Data Factory, Azure Storage, Azure SQL/Synapse. 

• Deep understanding of data warehousing concepts: star/snowflake schemas, fact/dimension modeling. 

• Experience with automation-led data engineering solutions. 

• Strong troubleshooting, optimization, and analytical skills. 

• Excellent communication and stakeholder management abilities. 

• Proven experience as a Technical Lead leading teams and delivery. 

Must Have 

• Min of 5 years of relevant data engineering experience. 

• Strong Azure Data Engineering and Data Warehousing expertise. 

• Proven Technical Lead experience. 

• Ability to work from office and customer site. 

• Strong ownership mindset with a focus on quality and delivery excellence.

Job Title: Business Development Manager 

Job Level : Manager

Job Summary: 

We are seeking an experienced and dynamic IT Sales Consultant to join our team. As an IT Sales Consultant, 

you will play a critical role in driving our company's growth by identifying, developing, and closing new 

business opportunities within the IT industry.  

You will be responsible for building and maintaining strong relationships with clients, understanding their IT 

needs, and providing tailored solutions to meet their business objectives. 

Why Join Our Team: 

• Opportunity to work with industry-leading clients and innovative IT solutions. 

• Collaborative and supportive work environment that fosters professional growth and development. 

• Competitive compensation package, including base salary, commission, and benefits. 

• Continuous learning and training opportunities to enhance your sales skills and knowledge. 

• Chance to be part of a dynamic company that values creativity, diversity, and excellence. 

Key Responsibilities: 

• Develop and execute a strategic sales plan to achieve sales targets and expand the company's 

customer base. 

• Identify and qualify new business opportunities through prospecting, networking, and leveraging 

existing client relationships. 

• Conduct in-depth research on potential clients, their industry, and competitors to gain insights and 

effectively position our products and services. 

• Engage with key decision-makers, including C-level executives, IT directors, and managers, to 

understand their business challenges and present suitable IT solutions. 

• Collaborate with internal teams, including technical experts and project managers, to design and 

propose comprehensive IT solutions that address client needs. 

• Prepare and deliver persuasive sales presentations, proposals, and demonstrations to effectively 

communicate the value and benefits of our products and services. 

• Negotiate and close sales agreements, ensuring mutually beneficial terms and conditions. 

• Stay up-to-date with industry trends, technologies, and competitive landscape to identify 

opportunities for business growth. 

• Work Experience 

• Should have minimum of 5 Years of experience in similar role.  

Requirements 

• Bachelor's degree in Business Administration or relevant IT Sales experience for service industry, or a 

related field. A master's degree is a plus. 

• Proven track record of minimum 5 years in IT sales. 

• Strong understanding of the IT industry. Experience of ERP Software, Cloud computing, Cybersecurity, 

and emerging technologies like AI, Analytics & RPA is an advantage. 

• Demonstrated ability to successfully manage the entire sales cycle, from prospecting to closing deals. 

• Excellent communication, negotiation, and presentation skills. 

• Strong relationship-building and networking abilities. 

• Self-motivated and driven to achieve sales targets and exceed customer expectations. 

• Ability to work independently as well as collaboratively in a team environment. 

• Proficiency in CRM software and other sales tools.