Senior Software Developer - Fullstack

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

You will:

• Collaborate with the I-Stem Voice AI team and CEO to design, build and ship new agent capabilities
• Develop, test and refine end-to-end voice agent models (ASR, NLU, dialog management, TTS)
• Stress-test agents in noisy, real-world scenarios and iterate for improved robustness and low latency
• Research and prototype cutting-edge techniques (e.g. robust speech recognition, adaptive language understanding)
• Partner with backend and frontend engineers to seamlessly integrate AI components into live voice products
• Monitor agent performance in production, analyze failure cases, and drive continuous improvement
• Occasionally demo our Voice AI solutions at industry events and user forums

You are:

• An AI/Software Engineer with hands-on experience in speech-centric ML (ASR, NLU or TTS)
• Skilled in building and tuning transformer-based speech models and handling real-time audio pipelines
• Obsessed with reliability: you design experiments to push agents to their limits and root-cause every error
• A clear thinker who deconstructs complex voice interactions from first principles
• Passionate about making voice technology inclusive and accessible for diverse users
• Comfortable moving fast in a small team, yet dogged about code quality, testing and reproducibility

Role

We are looking for a  Senior Software Engineer - Python, React to join our engineering team and help us develop and maintain various software products.

You should be comfortable around front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Ultimately, you’ll build highly responsive web applications that align with our business needs.

Responsibilities

• Write effective, scalable code
• Develop front-end and back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Qualifications

• BSc/BE/BTech in Computer Science, Engineering or a related field
• Must have 4+ years of work experience as a Python/Django (Back-end) and React (Front-end) developer
• Expertise in Django Framework. Other frameworks like Flask Pyramid knowledge are good to have
• Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.
• Proficient in Terraform which allows migration to Kubernetes 
• Experience with DevOps toolchains such as Docker, Travis CI, Jenkins, Git.,
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Knowledge of object-relational mapping (ORM)
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git) 
• React experience is good to have
• Team spirit
• Good problem-solving skills

• Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
• Proficient understanding of Single Page Application architecture and frameworks
• Must have exposure to any Relational DB (MSSQL, MYSQL).
• Strong understanding of data structure, SOLID Principles and problem solving skills.
• Strong understanding of Design Patterns for Real world problems.
• Conceptual knowledge of multi-threaded programming and performance monitoring tools.
• Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
• Experience in Micro-services architecture & Micro front end applications
• Experience with Unit Testing framework.
• Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
• Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
• Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
• Additional Knowledge/experience Is a Plus
• Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
• Familiarity with code versioning tools
• Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
• Ability to effectively communicate design, specification, test and implementation details.
• Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
• Proven tracks on the ability to work independently on assigned tasks.
• Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.

Key Skills:

.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services

Do you want to develop products and experiences that mean the world to your clients and their users? Do you want to work on transformative projects as opposed to minor tweaks to a product? Do you want to be exposed to work ranging from startups to Fortune 500 enterprises to global non-profits?

We are Finiteloop, a growing design and technology studio in Bangalore. We work hard to build grounded and exhilarating experiences for our customers and their users. Our design work dives deep into Design Thinking, Experience design, and Service design. On the technology side, we work on Solution architecture of large enterprise applications and, cutting-edge explorations on new technologies like Machine Learning and Blockchain.

We strive for client success and push our clients into thinking and doing more for their customer's experiences. All of us are self-driven individuals passionate about building products that deliver great experiences at scale. Our team is currently working on a wide variety of projects: communication design for safety culture on board cargo ships, mobile app for seafarer community, transforming how public radio can integrate with the digital world and, simplifying the user experience of oil and gas explorers.

We are looking for a person with excellent visual sensibilities with an ability to code jaw-dropping designs that make people feel like a part of the future. We want to look towards you as our Usability champion, especially when designing for accessibility. You will have to be self-driven, understand your brief and think more on it before executing it as per schedule. You will juggle couple of projects at the same time and we will create a space you follow your creative processes within these project constraints.

We have an extremely open culture that promotes questioning, honest critique and, quirky thinking. Over and above everything, we only can work with people who will do anything to follow the highest ethics of business and teamwork and a dedication to their craft.

Applications we want to work with you on:

• Digital applications and media (web or Mobile)
• Detailed component-level reusable UI libraries
• Applying micro interactions and creating components for the same.
• Developing user friendly, interactive, responsive web and mobile apps.

Things we would love to surprise us with:

• Independently design & develop new user-facing features
• Build reusable code and libraries for future use
• Optimise application for maximum speed and scalability on front-end side
• Collaborate with team members and key stakeholders
• Ensures latest technology standards, guidelines are utilized for development
• Assess & analyse web performance, come with resolution & causes and guide the team in implementation
• Guide and mentor team members
• Image authoring tools, to be able to crop, resize, or perform small adjustments on an image
• Enable and use automation tools to fast track development

Technologies & Tools we would want you to work on:

• ReactJS
• Angular
• HTML, CSS, CSS Pre-Processors
• NodeJS
• SEO, Accessibility
• Automated Unit & End-End tests
• React Native, Flutter

Some of our projects which you will get to work on: COVID-19 response | Service design exercise for reorganizing a $200mil company | Creating UX experience for products using Blockchain technology | Speculative design exercises for imagining the future | Creating an award-winning marketing website | Reimagining public radio digital experience

Write to us with any samples of work and a small note on why you would be interested to work with us.

About the Company

Leap Info Systems Pvt. Ltd. - A software product company with its products and solutions in the convergent lighting controls and automation. Recently Leap acquired elitedali – worlds first Niagara based lighting controls and automation solution, from one of the leading US organization.

We are a passionate team on a mission to develop innovative controls and automation products. We are expanding our product development team and are in search of like-minded highly passionate team members who would like to contribute to the leading lighting controls and automation product. We have customers in India, Europe, USA, and Australia.

Eligibility

Any suitable graduates (0 to 2 years experienced) who meet prescribed qualities and job responsibilities. Preferred but not limited to engineering graduate in Computer/IT/Instrumentation/EnTC etc.
Job Responsibilities

Be a part of the product development team for maintaining as well as developing new products based on JAVA and Niagara Software framework.

Qualities

• Self-Learner
• Analytical skills
• Able to work with Cross-functional team
• Problem-solving approach
• Good Team Player with Positive vibes

What you must have,

• Hands-on programming at academic or at the hobby level.
• Good knowledge of Java/J2EE related technologies
• Good knowledge of solution-based approaches
• Good communication skills - phone, email and in-person.

What you can expect from LEAP,

• Positive conducive working environment to grow with cross-functional team members.
• Flexi working hours with defined responsibilities.
• Opportunity to work with leading open standard automation framework like Niagara Software, Lighting controls technologies like DALI, Wireless etc
• Be the active part of an emerging global product company