Senior Cyber Ark PAM Engineer

We like to keep our job descriptions super simple, so please spend 3 minutes reading this.

Details about the job. You will ...

• Work very closely with the Head of Engineering and the CEO directly
• Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
• Design, code, and deliver top-quality software that performs beautifully at scale
• Take ownership for your job and treat it like it is your baby
• This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
• We are only a 40 person company (by choice) - so you will get amazing ownership!

A Bit About You.

• Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
• Also has React.js experience so that you can support the front-end work as needed
• A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
• We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
• Must have strong communication skills
• Must be organized, and deliver their own work within deadlines, professionally
• Strong sense of ownership and take pride in your work.

What Will We Do For You?

• Office next to the beach
• "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
• Free breakfast and snacks every day
• Non-hierarchical work environment
• Macbook Pro, free swag etc. of course!
• Huge potential for career growth - the limiting factor will be just your commitment and ambition.

Operations Executive

• Candidates will have to collect and coordinate with resources across the company.
• Will attend client meetings and project kickoffs.
• Record minutes of the meeting : client-related meetings and internal company related. 
• The candidate will also be responsible for building a connection with the prospects or customers through email, and phone.
• Should be very good in Microsoft Word and Excel.
• Maintain company data across multiple teams.
• Audit the company project folders on a weekly basis.
• Good organizational skills and the ability to multitask
• Good to see if you have used CRMs like PipeDrive, HubSpot, Salesforce, and Zoho etc.
• Comfortable in using Proofreading tools like Grammarly, ProWritingAid, Hemingway App, etc.

Job Description: 

We are seeking an experienced React Native Developer with over 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile development, particularly with React Native, and a passion for creating high-quality, scalable applications. You will play a key role in the development and maintenance of our cross-platform mobile applications, ensuring seamless integration with our web solutions and a superior user experience.

Key Responsibilities:

• Mobile Development: Develop, maintain, and optimize React Native applications for both iOS and Android platforms.

• Integration: Work closely with back-end developers to integrate mobile applications with APIs and other services.

• Collaboration: Collaborate with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver a cohesive product experience.

• Performance Optimization: Ensure the performance, quality, and responsiveness of applications by identifying bottlenecks and implementing solutions.

• Code Reviews: Conduct code reviews and ensure adherence to coding standards, best practices, and company guidelines.

• Testing: Write and maintain unit and integration tests to ensure the reliability and robustness of the application.

• Documentation: Create and maintain technical documentation for code and APIs.

• Stay Updated: Keep up with the latest industry trends and technologies, and continuously improve the development process.

Qualifications:

       •  Education: Bachelor's degree in Computer Science, Software Engineering, or a related field        (or equivalent work experience) 

• Experience: 4+ years of experience in mobile development, with at least 3 years of hands-on experience with React Native.

• Skills: Proficiency in JavaScript and strong experience with React Native, including working with state management libraries (such as Redux or MobX) and navigation libraries.

• Platform Knowledge: Solid understanding of mobile development for both iOS and Android, including platform-specific considerations.

• Performance: Experience with performance optimization techniques for mobile applications.

• Version Control: Familiarity with version control systems (e.g., Git).

• Collaboration: Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders.

• Problem-Solving: Strong problem-solving skills and attention to detail.

Preferred Skills:

• TypeScript: Experience with TypeScript for type safety and better code maintainability.

• UI/UX Understanding: Familiarity with UI/UX design principles and ability to collaborate effectively with designers.

• Back-End Knowledge: Basic understanding of back-end technologies and APIs to facilitate seamless integration.

• Testing Frameworks: Experience with testing frameworks such as Jest or Mocha.

• CI/CD: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.

• App Store Deployment: Experience with deploying applications to the Apple App Store and Google Play Store

• Assist in waterproofing applications and works with a range of waterproofing chemicals and coating products.
• Execute professionalism in waterproofing works.
• Regularly monitor and maintain waterproofing equipment to ensure it remains in working order.
• Perform visual inspections on projects.
• Exercise professional advice to clients when required.
• Perform integrity testing and troubleshooting testing to identify any breaches or defects in the projects' existing waterproofing membrane/coatings.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

• Need to develop the new script using Perl  & Python
• Need to analyse the existing script and do new changes
• Need to interact with QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills within the team members

Skills required:

• Need to have experience in developing projects using PERL and Python
• Familiarity in Unix/Linux development environments and tools including
• scripting and  process management
• Need to have experience in database(Mysql) concepts
• Need to have a experience in Elastic Search
• Have a knowledge in Git,Svn commands
• Need to have experience in implementing OOPS concepts
• Need to have a experience in XML functionality (read,create.,etc)
• Have a knowledge in creating a csv,xlsx files, json format
• Need to have a experience in PDF Functionality & FTP,SFTP Modules
• Need experience in unit testing
• Develop best practices to ensure coding efficiency and quality
• Experience in test driven development and Agile methodologies

Preference of Educational background:

• B.E

Preference of Professional background:

• Experience in handling  modules
• Experience in  PERL,Python,Mysql,Linux,Elastic search,Xml,PDF,FTP functionality

Skill Set # 2

• 3 – 6 years hands experience profiles
• Hands-on Experience in
• .NET Core 2.1 and above, Asp.net, WebAPI, C#
• Sql Server 2012+  /DB
• Good working knowledge in Angular 7 and above
• Ajax / J-query / Bootstrap / LINQ / HTML 5.0
• MVC / Entity Framework will be an added advantage.

Key Responsibilities

• Design, build new applications using Framework 4.0 (/latest) / .NET Core.
• Enhance applications using C#.NET, Web Services / Web API, Entity Framework / http://ado.net/">ADO.NET.
• Strong coding knowledge on developing applications using Web APIs / REST APIs.
• Hands-on development experience in building Responsive Web Design user interfaces using HTML5, CSS3
• Develop On-premise / Cloud (using Azure) hosting applications.
• Hands on experience in transactional databases, write Stored Procedures and Functions in SQL Server.
• Knowledge in full SDLC phases (Waterfall or Agile depending on the application)
• At least three years of Experience with Dot net, C#, Ajax, SQL, JavaScript, HTML, CSS
• Good written and communication skills.