Job Title: Technical Support Engineer
Location: Indore Location (Night Shift)
Job Type: Full time from office only – 5 days in a week
Experience Level: 3+ Years
Job Summary
We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.
Key Responsibilities:
- Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
- Utilize API knowledge to address technical inquiries and challenges.
- Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
- Maintain accurate and up-to-date technical documentation for internal use and customer reference.
- Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
- Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
- Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Required Skills & Qualifications
- Minimum 2+ years of experience in offshore voice and chat technical support.
- Strong understanding of:
- Software and hardware troubleshooting
- API concepts and integrations
- Hands-on experience with Salesforce, Jira, and Zoom.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to work independently in a fast-paced environment.
- Comfortable working night shifts.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description – Area Sales Manager (Laminates Industry)
Location: Riyadh, Saudi Arabia
Reporting to: General Manager - Sales
salary 8000 riyals
________________________________________
Role Summary
Responsible for achieving sales targets, expanding dealer/distributor/Influencer network, and promoting laminates and allied building material products in Riyadh and surrounding markets.
________________________________________
Key Responsibilities
• Drive sales growth and meet assigned targets for laminates.
• Develop & manage dealer/distributor/retailer network.
• Build strong relationships with architects, interior designers, and contractors.
• Monitor competitor activities and provide market feedback.
• Execute marketing initiatives (exhibitions, dealer meets, merchandising).
• Ensure collections and compliance as per the company policy
• Maintain sales reports and submit forecasts to management.
• Coordination with the Cross Functional Team.
________________________________________
Qualifications & Experience
• Graduate in Business/Marketing (MBA preferred).
• 5–8 years’ sales experience in Laminates / Plywood / Building Materials.
• Strong dealer/architect network in Saudi Arabia (Riyadh preferred).
• Valid Saudi Driving License is an advantage.
________________________________________
Skills Required
• Excellent coordination, communication & negotiation skills.
• Strong relationship management and networking.
• Self-driven with target-oriented approach.
• Proficiency in MS Office.
• English fluency (Arabic is an advantage).
mail updated resume with current salary in riyals-
email etalenthire[at]gmail[dot]com
satish: + 91-88O 27 49 743
Job Description:
- Support Pre-sales activities and provide technical solutions, effort estimation, define delivery strategy and plan
- Provide recommendation of RPA product
- Develop the technical solution for the RPA Automation.
- Define the To-be automated process flows including any custom-built components
- Define the design to consider the following aspects
- Security
- Method of access (internal client network , internet, local access)
- User Authentication (SSO, central LDAP, individual log in)
- Customer’s IT Security and/or Audit Policies which impact the robot deployment
- User Authorization Processes, it’s lead times & request process
- Scalability
- Ensuring multiple robots can handle shared resources
- Ensuring there are no duplicate transactions processed or orphaned transactions.
- Application landscape
- Understanding technical impacts of applications using OCR or Adobe Flash
- Understanding technical impacts of applications accessed behind Citrix.
- Auditing & Exception handling
- Hosting & Environments
- Hosting Locations and Hosting provider (Internal / 3rd party)
- Availability of test system by application
- Availability of “production like” test data within test applications
- Consistency of test data between applications
- Performance & Availability
- Ensuring Performance of key applications in the process that could limit the average handling time of the automation
- System availability & timings
- Anticipate, identify, track and resolve technical issues and risks affecting delivery
- Assist development team in resolving technical problems
- Assist Support teams to resolve issues
- Coordinate and participate in structured peer reviews and walkthroughs
- Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
-
Additional Information
- 10 to 12 years of IT experience. Minimum 2 years of experience in leading architecture and design.
- Having led a minimum 2 RPA project implementations as lead architect
- Certification in Robotics for any one product (Blue Prism /Automation Anywhere)
- Experience in defining the architecture of enterprise level applications involving multiple systems, sub-systems and ERPs.
- Experience front ending client facing discussions and interfacing with Client Business, IT and Architecture teams
- Knowledge of automation tool capabilities and technical requirements
- Good communication skills & customer interaction skills.
Python
Django
Amazon Web Services (AWS) Python. Django Rest Framework experience would be great, but not essential! We prioritise
quality over quantity.
Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
Docker, Kubernetes, Helm, OpenShift and associated tooling.
AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
important to us.
The challenge of scaling a global, distributed API to 10,000+ requests per second.
We have SDKs in a bunch of languages, so the more polyglot you are the better.
If you like writing JS and React that would be awesome too.
Summary
We are looking for a 'passionate sales enthusiast’ and a skilful business development executive (BDE) to contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will have to understand their requirements, coordinate and discuss with your superior and direct the process further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect positively on the company and its growth.
Highlights about your Role
➢ Manage initial discovery calls with customers leads
➢ Understands Customer’s Business and keeping empathetic approach towards customers
➢ Building Trust and Transparency with Customers
➢ Go-getter attitude to close the lead
➢ Creating and delivering impressive presentation/demo to the customer
➢ Managing follow-up activities to ensure customer engagement
➢ Negotiating contracts
➢ Working on guidelines by senior level peer
➢ Gaining know-how expertise in the ERP Business Applications
➢ Preparing RFP/RFI as per the customers’ need
➢ Continuous efforts to achieve sales quotas
➢ Self upgradation through industry study and research
iOS App Development
Objective C
SwiftHiring Remote developers for an exciting product company to launch a new-age Speed Dating App. Read about the company at - https://shoutnetworking.webflow.io/" target="_blank">https://shoutnetworking.webflow.io
As a Mobile Software Developer your primary objective will be to design and build mobile applications for iOS platforms while actively participating in application design discussions and decisions. You will be an integral part of the development and maintenance of numerous cutting edge mobile applications. You'll utilize your expertise and your familiarity with iOS and XCode. Additionally, experience with Agile or XP methodologies or related iterative development processes will be necessary to hit the ground running and make an immediate impact. You will also utilize your knowledge of Software Development Lifecycle Tools - source control (Git, SourceTree, SVN), issue tracking, and web service integration (REST, JSON and HTTP).
Our organization moves at light speed, so the ability to work with minimal supervision while delivering excellent results will be a priority. Strong communication and information gathering skills are required to capture and interpret business and functional requirements, fill in the gaps intelligently, interpolate designs and functionality as necessary, and identify opportunities for process improvements/efficiencies. This is your opportunity to work with our talented team to design and build the next generation of our mobile applications and server backend.
RESPONSIBILITIES
- Design and build advanced applications for iOS platforms communicating with our servers
- Collaborate with cross-functional teams to define, design, and ship new features
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance and maintenance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Generate leads
Qualify leads
Experienced
Make sales presentations
Negotiate deals
Close sales
Manage sales pipeline
Stay up-to-date with product knowledge
Collaborate with team members
Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.
LinkedIn: InfoCepts: Overview | LinkedIn
Website: https://www.infocepts.com
WFH/WFO/Hybrid (Flexible working mode)
Location: Chennai/Bangalore/Pune/Nagpur
Responsibilities:
- Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
- Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
- Working with the management on creating project estimates and resource planning
- Developing and testing detailed functional designs for business solution components and prototypes
- Incorporate best practices and standards in metadata and report/dashboard development
Preferred Background:
- 3+ years of experience on MicroStrategy Desktop, Architect, Web
- Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
- Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
- Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
- Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing
Kindly share your resume along with your details below
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Holding any offer & its package
Last working date / Notice Period
Current Company & Payroll
Total IT Experience
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Job description
· Good interpersonal skills and be ability to build consensus and work closely with fellow DBAs.
· Must have extensive knowledge of Oracle 12c,19c, RAC, ASM, Flashback, RMAN, Data Guard, and Oracle Golden Gate.
· Expertise in implementing Oracle Data Guard and the different features around Data Guard.
· Expertise implementing RMAN, cloning, backup & recovery.
· Must have SQL and Database Tuning skills.
· Unix/Linux expertise including but not limited to volume management, kernel parameter analysis, shell scripting, and understanding of networking concepts.
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
PHP
HTML/CSSJob Description
As a Software Engineer at Radixweb, you will build and maintain eCommerce websites. you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Roles & Responsibilities
- Meeting with the design team to discuss the needs of the company.
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Troubleshooting integration issues.
- Updating website features and security patches.
Eligibility
- 3 to 5 Years of working experience in Magento & PHP
- Ability to develop custom extensions.
- Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
- Should have excellent database design and implementation skills.
- Ability to do customization in Magento 2.
- Strong understanding of Magento back-end and Magento Framework.
- Strong in responsive and adaptive web development procedures.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Knowledge of how to interact with Restful APIs and formats (JSON, XML).
- Knowledge of Bit bucket, specifically Git.
- Should have good knowledge of semantics and code optimization techniques
Company Introduction
Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
In addition, have an exposure of our home-grown globally acclaimed PHP-based web to print solution- https://www.onprintshop.com/">https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.
- Opportunity to work on latest technologies
- Technology and team-based well-managed training & development process
- A strong and committed team of 450+ employee
- 70+ Employees working with us for 5+ Years
- 25+ employees working with us for 10+ Years
- Flexible shift timings with lucrative compensation
- Transparent Appraisal process
- Exclusive soft skill training by professional Trainers.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon