
CS Trainee/ CA Articled Trainee
at A CA Firm located in Defence Colony, New Delhi.

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JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Conduct offline training sessions on Cloud and DevOps topics.
Prepare and share training materials, assignments, and case studies.
Guide students through hands-on activities and real-world marketing projects.
Assess student performance and provide constructive feedback.
Ensure engaging, interactive, and practical classroom sessions.
We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.
A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Job Description:
• Experience in Core Java, Spring Boot.
• Experience in microservices.
• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2
• Good knowledge of multi-threading
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.
• Should be able to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
-Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
-Build pixel-perfect, smooth UIs across both mobile platforms
-Leverage native APIs for deep integrations with both platforms
-Diagnose and fix bugs and performance bottlenecks for performance that feels native
-Knowledge of functional and object-oriented programming
-Strong knowledge and experience in either iOS or Android native application development
-Familiarity with native build tools, like XCode, Android Studio
Job Description:
Deep understanding of JS basics and advanced features (ES6) (5+ years)
Deep understanding of basic and advanced HTML5 / CSS3 features (5+ years)
Hands-on experience developing scalable applications using React JS (preferably using functional components) (2+ years)
Proficiency in using hooks-based approach in react development
Hands-on experience developing UI components using Material UI for React JS (2+ years)
Experience with any of the state management libraries for React JS – Redux, Context API, Mobx etc
Experience with unit testing using Jest, Enzyme, React Testing Library etc
Experience with responsive design, progressive web apps and accessibility.
Knowledge about platform tools such as NPM, Git command-line tool and AWS.
We are looking for a creative, skilled UI developer to design web apps with functionality and aesthetics in mind. The UI developer will work with back-end developers and front-end developers to ensure that the applications are optimized for several devices and presented attractively. To be successful as a UI developer you should have excellent knowledge of HTML, JavaScript, and CSS. In addition to this, you must work well in a team as there are several individuals involved in the development process.
UI Developer Responsibilities:
- Work with other developers to ensure that the web apps are functional and visually appealing.
- Liaise with the client to gauge their needs and expectations.
- Plan the layout of the applications.
- Ensure that the applications are optimized for various devices.
UI Developer Requirements:
- Proficiency in HTML, JavaScript, jQuery, and CSS.
- Knowledge of Adobe Illustrator.
- Good interpersonal skills.
- Understanding of key design principles.
- Good problem-solving skills.
- A champ in Data Structures, Algorithms, Object-Oriented Design, Analysis, Multi-threading, Design patterns, and other computer science concepts.
- Developing and managing applications for new features and enhancement in full-stack
- A proven technical leader within an Agile development environment
- Experience in delivering full-stack solutions across multiple technologies.
- Able to showcase work involving low latency concurrent and distributed systems/applications.
- Able to multi-task and work in a cross-cultural geographically distributed environment.
- Proactive, self-starter, and hands-on with multiple upcoming technologies.
- Managing our Engineering team - coach them, advocate for them, and productive.
- Providing technical leadership and being accountable for the technical decisions made by your team, with a focus on performance, scalability, privacy, and security.
- Work closely with Product, Design, and Manager to create a meaningful vision and roadmap for the team, towards delivering impactful work and a successful outcome.
- Ability to attract and hire top-notch Engineering talent for the organisation.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organisation in executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements.
- Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.
Mandatory Qualifications:
- Total of 8+ years' experience.
- Experience level of 5+ years of experience in very large-scale applications and 3+ years' experience in people management.
- Strong problem solving skills, data structures and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
- 6-8 years’ Digital analytics implementation experience with Google Analytics experience
- Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
- experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
- Understanding of TMS architecture & functioning
- Intermediate to advanced JavaScript skills
- Experience with HTML and CSS selectors (preferably JQuery)
- Understanding of TMS architecture & functioning









