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Connect and Heal
Riya Saha
Posted by Riya Saha

Bengaluru (Bangalore) · 3 - 5 years · ₹3L - ₹5L / yr · Profitable · Posted 2 Dec 2025

IT administration
Corporate Communications
Technical support
Troubleshooting

🖥️ Job Title: IT Administrator

📍 Location: Bangalore

🕒 Experience Required: 3–5 Years

💼 Employment Type: Full-time

🏥 About the Company

Connect and Heal is a leading digital healthcare platform delivering comprehensive health solutions through technology. We are driven by innovation, efficiency, and patient-centric care.

🔎 Role Overview

We are looking for a proactive and technically sound IT Administrator to manage and maintain the organization’s IT infrastructure. The ideal candidate will ensure smooth day-to-day IT operations, system security, and high availability of technology resources.

Key Responsibilities

  • Manage and maintain IT infrastructure including servers, desktops, laptops, printers, and network devices
  • Install, configure, and troubleshoot hardware, software, operating systems, and applications
  • Monitor system performance and ensure uptime and reliability
  • Handle user access management, email setup, and security permissions
  • Manage LAN, WAN, Wi-Fi, VPN, and firewall configurations
  • Ensure data security, backup, and disaster recovery processes
  • Coordinate with vendors for hardware procurement, AMC, and support services
  • Provide L1/L2 technical support to employees
  • Maintain IT asset inventory and documentation
  • Ensure compliance with IT policies and cybersecurity standards
  • Support onboarding and offboarding with system access and asset allocation

🎯 Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field
  • 3–5 years of proven experience as an IT Administrator or System Administrator
  • Strong knowledge of Windows OS, Linux basics, and networking concepts
  • Hands-on experience with Active Directory, Office 365, and endpoint security
  • Knowledge of firewalls, antivirus, data backup, and recovery systems
  • Experience with cloud platforms (AWS/Azure – basic level preferred)
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and coordination skills

Preferred Skills

  • ITIL certification or similar
  • Experience in healthcare IT environment (added advantage)
  • Exposure to cyber security tools and data privacy practices

💼 Why Join Connect and Heal?

  • Work with a fast-growing health-tech organization
  • Opportunity to handle enterprise-level IT infrastructure
  • Collaborative and innovative work environment
  • Career growth and continuous learning opportunities
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