11+ Issue resolution Jobs in Chennai | Issue resolution Job openings in Chennai

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
• Provide 24x7 after hours on-call support as required for products supported by the team
• Personal compliance and ownership on security, audit and systems integrity posture
• Highlight areas for improvement in current processes, and implement improvements
• Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
• Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
• Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

• 8+ Years Experience in Mainframe z/OS System Programming.
• Deep understanding of z/OS operating system architecture and features
• Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
• Hands-on experience on SAD, GTF trace concepts
• Led multiple complex IBM and ISV product upgrades and related projects.
• Proficiency in z/OS system programming languages like assembler and REXX
• Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
• Knowledge of mainframe hardware configurations and I/O management
• Experience with system monitoring and performance analysis tools
• Strong analytical and troubleshooting skills

Preferred Technical and Professional Experience

• Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies. 
• Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
• Implementing and enforcing security policies on the z/OS system to protect sensitive data.
• Assessing system capacity needs and planning for future growth 

JOB DESCRIPTION AND RESPONSIBILITIES:

• Work as a Member of The File Transfer Engineering team involved with the Configuration, Maintenance, and Support of Sterling File Gateway, Connect Direct (NDM) environment.
• This position will participate in the design & development of technical solutions within company strategic B2B/MFT platform which provide innovative technical improvements, improve quality and operational excellence, lower cost, satisfy regulatory and compliance requirements, mitigate risk, and satisfy business objectives.

QUALIFICATIONS:

• Bachelor’s degree in computer engineering/Science Degree or related field
• 4-5 years’ experience in supporting real time production environments.
• Extensive debugging skills and fixing experience
• General knowledge of industry standards and best practices for supporting middleware technologies
• Knowledge of Ping Access, Ping Federate, LDAP, Active Directory, Connect Direct (NDM) Unix/Windows/Mainframe
• Developing transformation maps and processes for any-to-any data formats and RDBMS queries using IBM Sterling B2B Integrator mapping and business process modeling tools.
• This position requires sophisticated knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM File Gateway suite.
• Minimum five years of technical experience in IBM File Gateway Suite (IBM Sterling B2B Integrator (preferably version 6.x) and IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy, IBM Control Center Monitor) including:
• Experience with Installation and configuration of multi-node architecture environments, including upgrades and platform migration.
• Experience in setting up and testing disaster recovery environment to handle failover scenarios.
• Experience with onboarding new partners, transactions and making changes to existing partners to meet internal and external requirements.
• Experience in configuring adapters, service configuration and policies.
• Experience in setting up and configuring industry-standard communication protocols such as SFTP, FTPs, FTP, HTTP, HTTP, Connect: Direct, WebSphere MQ
• Experience with security configurations SSL certificates, SSH keys, PGP/GPG
• Experience with IBM File Gateway Suite maintenance and administration
• Experience with external authentication integration
• Experience with Java extensibility
• Development of custom protocols, custom file layers and custom consumer identification
• Must possess strong analytical, problem-solving, and root cause analysis skills.
• Hands-on experience in Production Support, resolving critical incidents using the IBM File Gateway Suite
• Knowledge of SQL queries, database schemas and related concepts using Oracle
• Knowledge of IBM Sterling File Gateway APIs.
• Should have Excellent communication and customer service skills.

• 4 to 8 years of industry experience in (JAVA, Spring Boot , Microservices)
• Ability to effectively manage task distribution
• Able to adapt to changing business requirements and react quickly
• Strong customer focus and results-oriented attitude. Self-motivated individual & able to work independently

Title: 

Node Js Developer

Ideal candidates will have 1-3 years of experience  in Node JS and AWS.

Responsibilities: 

• Translate application storyboards and use cases into functional applications
• Design, build and maintain efficient, reusable, and reliable Node JS code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to these problems, Help maintain code quality, organization, and automation.
• Triage and resolve complex + systemic issues reported on existing production systems
• Communicate effectively with  product owners, and development team members to facilitate understanding of deliverables, estimates, and prioritization
• Contribute to production deployments, including documentation of technical specifications and release notes
• Designs and develops quality software that conforms to department standards and code style
• Writing reusable, testable, and efficient code, create automated test cases following TDD/BDD best practices
• Maintain and enhance existing NodeJS codebase.
• Organize an agile development process that facilitates collaboration, provides transparency, empowers the project team, surfaces and resolves impediments,delivers high-quality software, focuses on delivering business value, and continuously looks to improve.
• Take on a championship role in on-time, high-quality delivery of products through the entire application lifecycle.

What will you work on?

• Architecting clever technical solutions
• Hands-on development using NodeJS and other Javascript frameworks
• Recommend technical frameworks and tech stacks
• Define REST, or GraphQL APIs, document APIs and develop the API handlers
• Design and develop with serverless and scalable systems
• Integrate with 3rd party systems
• Create architectural solution prototypes
• Lead the team, code reviews, and problem-solving

What Makes You A Great Fit?

• 1+ years of software experience with Node JS, Javascript frameworks related to webstack
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Experience with use of serverless functions from AWS
• Experience with architecture of technology systems having hands-on expertise in backend and cloud systems ( AWS, GCP)
• Expertise with NoSQL databases (Mongo, ElasticSearch, Redis) including design of schemas and development for these databases
• Knowledge of DevOps practices and CI/CD pipelines
• Experience in Microservice architecture and development including REST-based APIs.
• Highly collaborative with an affinity for solving complex problems through dialogue with team members.
• Curious, always seeking the whys and hows in order to gain a deeper and more complete understanding of the business and technology.
• Comfortable with ambiguity can begin to explore and solve complex problems when the problem and solution are not well-defined.
• Ability to multitask, switching between various projects/tasks of different natures and complexity with ease
• Knowledge of git based workflows such as gitflow
• Experience with Python in addition to the core knowledge of Node JS is a plus
• Chatbot, Machine Learning, Data Science/Big Data experience will be a plus
• Excellent communication skills, verbal and written

Competencies & Behavior

• Excellent communication and interpersonal skills
• Implement design thinking for different strategieS
• Attention to detail and the ability to work to tight deadlines
• Strong experience in cloud server infrastructure
• Ability to work on complex applications, perform product analysis, development tasks of complex web
• Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
• Conducting website performance and unit tests
• Heavy involvement in the requirements gathering, development and operational stages of new projects
• Troubleshoot and debug related application defects with existing and new applications
• Work collaboratively with the team members and train them as and when required.

Ruby On Rails Developer

Job Description:

· Relevant experience in Rails Web Applications should at least have 2+ Years of Experience

· Good experience with front-end technologies such as HTML, CSS, JavaScript

· Strong experience with Ruby on Rails Frameworks, ActiveRecord, GEMs, CRON jobs, and schedulers

· Develop enhancements on ruby-based web applications

· Experience in working with GitHub integrations and Docker setups.

· Experience in maintaining and troubleshooting existing applications

· Develop and manage APIs, third-party API integrations

· Good knowledge of SQL Server

• Analyze and organize raw data 
• Build data systems and pipelines
• Evaluate business needs and objectives
• Interpret trends and patterns
• Conduct complex data analysis and report on results 
• Build algorithms and prototypes
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Identify opportunities for data acquisition
• Should have experience in Python, Django Micro Service Senior developer with Financial Services/Investment Banking background.
• Develop analytical tools and programs
• Collaborate with data scientists and architects on several projects
• Should have 5+ years of experience as a data engineer or in a similar role
• Technical expertise with data models, data mining, and segmentation techniques
• Should have experience programming languages such as Python
• Hands-on experience with SQL database design
• Great numerical and analytical skills
• Degree in Computer Science, IT, or similar field; a Master’s is a plus
• Data engineering certification (e.g. IBM Certified Data Engineer) is a plus

iSolve Technologies is looking for Team Lead Dot Net Developers with 3+ years of experience.

Key Skills:

• C#, ASP.NET, MVC, WEBAPI, SQL

• Meeting with client managers to determine the application and website requirements
• Ability to manage projects on your own
• Analyzing system requirements and delegating development tasks to the fellow teammates
• Designing and Developing technical specifications
• Drafting software and application operating procedures
• Deploying functional websites, programs, and applications
• Upgrading existing .NET websites and applications
• Writing scalable code for .NET software applications
• Reviewing and debugging .NET applications of the teammates
• Providing support for junior developers
• Training junior staff
• Code and resource management
• Performance Optimisation
• Travelling for Client meetings/visits

• Ability to work with tight deadlines
• Team-player with strong communication & collaboration skills
• Exceptional project management skills
• Prior experience in leading development teams is a plus
• Excellent problem-solving skills

• Graduates and postgraduates (BE/B.Tech/BCA/MCA preferred)
• Experience: 3-12 years
• Looking for Immediate Joiners

About Us:

iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.

Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!

We are looking for an enthusiastic Dot Net professional to lead our project development teams with a focus on on-time deliveries. You will be responsible for leading, planning and delivering projects, guiding your team to deliver high-quality outcomes.

We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!

• Manage the sales team to sell advertisement space and time.
• Maintain a good relationship with clients to ensure continuous business growth.
• Coordinate with Sales Head to set pricing for advertisements.
• Ensure on-time delivery and quality of advertisements.
• Ensure timely advertising billing and payment for customers
• Develop sales strategies to achieve short and long term sales revenue objectives.
• Review the sales processes and suggest improvements.
• Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
• Develop innovative and creative ideas for increasing sales.
• Develop an overall budget and manage expenses within the budget.
• Prioritize customers based on revenue potential.
• Determine new sales opportunities by studying the latest market trends.
• Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
• Determine the sales forecast and present the figures to the management and customers.
• Prepare sales presentations and proposals for customers.