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Job Role - Account Manager-Customer Onboarding (Language - Tamil)
Location - Pune
Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
- Assist with high-severity requests or issue escalations as needed
Requirements:
- 2-8 year's experience in account management
- Should be flexible in working shifts
- Clarity in thought
- Excellent communication skills
- Customer handling experience
- Languages Known: Tamil & English Compulsory
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptEXPERTISE AND QUALIFICATIONS
- 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
- High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
- Experience in architecting Microservices based E2E Enterprise Applications
- Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
- Experience with NoSQL technologies (MongoDB, Neo4j etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- Exposure in SaaS cloud-based platform.
- Experience on Docker, Kubernetes etc.
- Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
- Excellent team building, mentoring and coaching skills are a must-have
- A proven track record of consistently setting and achieving high standards
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-
to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Python
Django
FlaskLooking for Python lead/architect
Must Have:
- Able to architect a application from scratch.
- Able to refactor code
- Knowledge of Flask, DJango
- Team player
- Able to lead the team and guide them
- Deployment of code on Azure platform
Good to have:
- Knowledge of SqlAlchemy
SF developer with PD1 certification
Apex, Lightening, LWC
Must have experience in developing , supporting service cloud
• Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by Dell Technology best practice documentation. • Excellent troubleshooting skills with proven track record of successful incident management • Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required. • Replication sessions- Troubleshooting if any error encountered on the replication sessions. Establishing replication sessions for new sites. • Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations • Mentor junior staff • Good understanding of the Operating systems (Windows and Linux)
Essential Requirements:
• Specialist skills/ knowledge of VMAX, Powermax, VNXBlock, Unity, Isilon VPLEX and SAN Switches along with support knowledge of SRM along with CISCO, Brocade • Proficiency in hardware, software and/or operating systems environments. • Provide on call support. • Expert certification in relevant technology /product • Presentation and negotiating skills. • Organizational skills.
Experience:
• 5+ years of relevant experience
.NET
Amazon Web Services (AWS)software engineers within their technical guild to develop their coding, adopt best practices,
performance, documentation problem-solving solving abilities in addition to contributing to our code
base(s). The Manager, SE is also responsible for their direct reports training, providing necessary
software and hardware tools, yearly reviews, conducting one-on-ones, career development, and
coaching.
QUALIFICATIONS AND REQUIREMENTS:
• BS Degree CSC/CPE
• 12+ years of overall experience
• 3+ years of experience managing and leading technical employees
• 7+ years of hands-on experience as a web development engineer preferably in Microsoft
Technologies
• Expertise on the Microsoft technology stack (.NET MVC , Web API, SQL Server)
• 7+ years of experience managing a back-end development team
• Experience developing products for global markets
• Experience in a highly agile/scrum environment
• A strong passion for bringing useful, useable and highly desirable user experiences to life
• A strong passion for consciously evolving
• A strong passion for serving the customer
We need pro-active hires who can handle their work on their own without external involvement.
English with strong communication skills are a must.
Social Media Responsibilities:
- Strategies for engaging, creative, and innovative content for regularly scheduled posts, keeping in touch with all the latest Trends on Social Media for brand development.
- Oversee all existing clients, along with overview and maintenance of social media accounts on Facebook, Instagram, Twitter, Linkedin, Youtube, Behance,etc.
- Coordinating with the team to create relevant and engaging content which will add to the Recall Value.
- Audit and analyse social media presence, including digital advertising costs and returns.
- Analyse social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for campaign improvement.
- Get in touch with businesses which would be interested in our services and products, both international and domestic.
- Should be active 24/7 on Social Media and ensure that Our Online Presence is always active, by liking, commenting, sharing, tagging and retweeting relevant content on all platforms.
- We need someone who knows how to reach the masses by tailor making content to attract followers.
- We need an influencer with a large social media presence, who know all the cheat codes required to increase our online presence and following.
Required Experience and Qualifications
Good grammatically correct English speaking and writing is a must.
If you've worked in brand, content, and social media related marketing and have strong communication skills and convincing powers, you will fit right in with us.
You should be familiar with social media and other online and offline portals which can be used for brand development and reaching out to new consumers/users.
You should be good with strategies to improve outreach, marketing and conversions for our own content, services and products.
C++
Amazon Web Services (AWS)
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