11+ Issue resolution Jobs in Pune | Issue resolution Job openings in Pune
Apply to 11+ Issue resolution Jobs in Pune on CutShort.io. Explore the latest Issue resolution Job opportunities across top companies like Google, Amazon & Adobe.
Who we are:
MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.
As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.
The Opportunity:
- You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
- You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
- You will translate customer-specific requirements into scalable product improvements and engineering inputs.
- You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
- You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
- Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
- You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
- You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.
What makes you a great fit for our team:
- 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
- Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
- Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
- Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
- Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
- Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
- Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
- Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
- You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
- Ability to curate training contents and presentations for Product training sessions.
- Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.
Why work with us:
- We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra
- Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.
- MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.
- We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.
- A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019
- As a group, we are flat and treat everyone the same.
Benefits:
We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.
- Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
- Accident Insurance for each employee.
About You:
- Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
- Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
- Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
- Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
- Thrive in a start-up mentality with a whatever it takes attitude.
Should have strong hands on experience of 8-10 yrs in Java Development.
Should have strong knowledge of Java 11+, Spring, Spring Boot, Hibernate, Rest Web Services.
Strong Knowledge of J2EE Design Patterns and Microservices design patterns.
Should have strong hand on knowledge of SQL / PostGres DB. Good to have exposure to Nosql DB.
Should have strong knowldge of AWS services (Lambda, EC2, RDS, API Gateway, S3, Could front, Airflow.
Good to have Python ,PySpark as a secondary Skill
Should have ggod knowledge of CI CD pipleline.
Should be strong in wiriting unit test cases, debug Sonar issues.
Should be able to lead/guide team of junior developers
Should be able to collab with BA and solution architects to create HLD and LLD documents
Key Responsibilities
- Core PLM Support & Expertise
- Manage and support key Teamcenter functionalities including:
- Parts & Components Management
- CAD Data Management & Integration
- BOM Management
- Change Management
- Supplier Collaboration
- Enterprise Data Integration
- Configuration & Customization
- Configure and customize Teamcenter modules to meet evolving business requirements
- Ensure alignment with PLM industry best practices and internal process standards
- Troubleshooting & End-User Support
- Investigate, diagnose, and resolve Teamcenter-related issues
- Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
- Maintain system uptime and performance, ensuring minimal business disruption
- Code Implementation
- Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
- Java, C++, ITK (Integration Toolkit), SOA frameworks
- Support enhancements and new functionality development
- System Integration
- Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
- Enable seamless data flow and automation across interconnected systems
- Solution Development
- Design and deliver custom solutions within the Teamcenter platform, including:
- Workflows, UI modifications, reports, and extension modules
- Support ongoing innovation and platform optimization
Qualifications
- Bachelor’s degree in computer science, Engineering, or related technical field preferred
- 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
- Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
- Solid understanding of PLM best practices and enterprise system integration
- Proven problem-solving skills and the ability to manage technical escalations
Job Description
We are seeking a highly skilled DevOps / Kubernetes Engineer. The ideal candidate will have strong expertise in container orchestration, infrastructure as code, and GitOps workflows, with hands-on experience in Azure cloud environments. You will be responsible for designing, deploying, and managing modern cloud-native infrastructure and applications at scale.
Key Responsibilities:
· Manage and operate Kubernetes clusters (AKS / K3s) for large-scale applications.
· Implement infrastructure as code using Terraform or OpenTofu for scalable, reliable, and secure infrastructure provisioning.
· Deploy and manage applications using Helm and ArgoCD with GitOps best practices.
· Work with Podman and Docker as container runtimes for development and production environments.
· Collaborate with cross-functional teams to ensure smooth deployment pipelines and CI/CD integrations.
· Optimize infrastructure for cost, performance, and reliability within Azure cloud.
· Troubleshoot, monitor, and maintain system health, scalability, and performance.
Required Skills & Experience:
· Strong hands-on experience with Kubernetes (AKS / K3s) cluster orchestration.
· Proficiency in Terraform or OpenTofu for infrastructure as code.
· Experience with Helm and ArgoCD for application deployment and GitOps.
· Solid understanding of Docker / Podman container runtimes.
· Cloud expertise in Azure with experience deploying and scaling workloads.
· Familiarity with CI/CD pipelines, monitoring, and logging frameworks.
· Knowledge of best practices around cloud security, scalability, and high availability.
Preferred Qualifications:
· Contributions to open-source projects under Apache 2.0 / MPL 2.0 licenses.
· Experience working in global distributed teams across CST/PST time zones.
· Strong problem-solving skills and ability to work independently in a fast-paced environment.
Metalpace.com is looking for a talented 3D Designer (Motion and Graphics) to join our team. As a 3D Designer, you will be responsible for creating stunning and visually compelling 3D graphics and animations for our digital platforms. The ideal candidate has a strong background in 3D modeling, texturing, lighting, and animation, as well as a passion for creating immersive and engaging user experiences.
Responsibilities:
- Develop 3D graphics and animations for use in digital media, including web, mobile, and virtual and augmented reality platforms
- Collaborate with cross-functional teams to understand project requirements and create solutions that meet business and user needs
- Create models, textures, and lighting setups using industry-standard 3D software such as Blender, Unreal Engine, and Maya
- Produce high-quality, photorealistic renders and animations
- Stay up-to-date with the latest 3D trends, techniques, and technologies, and apply them to project work
Requirements:
- Bachelor's degree in 3D Design, Computer Graphics, or related field
- 3+ years of experience in 3D design for digital media
- Proficiency in 3D modeling, texturing, lighting, and animation using industry-standard software such as Blender, Unreal Engine, and Maya
- Strong portfolio showcasing previous 3D design work with clear explanations of design decisions and outcomes
- Experience with motion graphics and compositing software such as After Effects and Nuke
- Strong problem-solving skills and ability to work collaboratively with cross-functional teams
At Metalpace, we value diversity and are committed to creating an inclusive environment for all employees.
We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating stunning 3D graphics and animations and want to be part of a talented team, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Designing and implementing Java-based applications.
- Analyzing user requirements to inform application design.
- Defining application objectives and functionality.
- Aligning application design with business goals.
- Developing and testing software.
- Debugging and resolving technical problems that arise.
- Producing detailed design documentation.
- Recommending changes to existing Java infrastructure.
- Developing multimedia applications.
- Developing documentation to assist users.
- Ensuring continuous professional self-development.
Requirements
- Degree in Computer Science or related field.
- Experience with user interface design, database structures, and statistical analyses.
- Analytical mindset and good problem-solving skills.
- Excellent written and verbal communication.
- Good organizational skills.
- Skills required- Java , Springboot , Hibernate , Database
As an Associate Manager - Senior Data scientist you will solve some of the most impactful business problems for our clients using a variety of AI and ML technologies. You will collaborate with business partners and domain experts to design and develop innovative solutions on the data to achieve
predefined outcomes.
• Engage with clients to understand current and future business goals and translate business
problems into analytical frameworks
• Develop custom models based on an in-depth understanding of underlying data, data structures,
and business problems to ensure deliverables meet client needs
• Create repeatable, interpretable and scalable models
• Effectively communicate the analytics approach and insights to a larger business audience
• Collaborate with team members, peers and leadership at Tredence and client companies
Qualification:
1. Bachelor's or Master's degree in a quantitative field (CS, machine learning, mathematics,
statistics) or equivalent experience.
2. 5+ years of experience in data science, building hands-on ML models
3. Experience leading the end-to-end design, development, and deployment of predictive
modeling solutions.
4. Excellent programming skills in Python. Strong working knowledge of Python’s numerical, data
analysis, or AI frameworks such as NumPy, Pandas, Scikit-learn, Jupyter, etc.
5. Advanced SQL skills with SQL Server and Spark experience.
6. Knowledge of predictive/prescriptive analytics including Machine Learning algorithms
(Supervised and Unsupervised) and deep learning algorithms and Artificial Neural Networks
7. Experience with Natural Language Processing (NLTK) and text analytics for information
extraction, parsing and topic modeling.
8. Excellent verbal and written communication. Strong troubleshooting and problem-solving skills.
Thrive in a fast-paced, innovative environment
9. Experience with data visualization tools — PowerBI, Tableau, R Shiny, etc. preferred
10. Experience with cloud platforms such as Azure, AWS is preferred but not required
1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.




