11+ Issue resolution Jobs in Pune | Issue resolution Job openings in Pune

Who we are:

MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.

As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.

The Opportunity:

• You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
• You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
• You will translate customer-specific requirements into scalable product improvements and engineering inputs.
• You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
• You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
• Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
• You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
• You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.

What makes you a great fit for our team:

• 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
• Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
• Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
• Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
• Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
• Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
• Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
• Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
• You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
• Ability to curate training contents and presentations for Product training sessions.
• Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.

Why work with us:

• We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra

• Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.

• MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.

• We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.

• A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019

• As a group, we are flat and treat everyone the same.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a whatever it takes attitude.

About NonStop io Technologies:

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment. We're seeking an experienced Backend Software Engineer to join our team. As a backend engineer, you will be responsible for designing, developing, and deploying scalable backends for the products we build at NonStop. This includes APIs, databases, and server-side logic.

Responsibilities:

● Design, develop, and deploy backend systems, including APIs, databases, and server-side logic

● Write clean, efficient, and well-documented code that adheres to industry standards and best practices

● Participate in code reviews and contribute to the improvement of the codebase

● Debug and resolve issues in the existing codebase

● Develop and execute unit tests to ensure high code quality

● Work with DevOps engineers to ensure seamless deployment of software changes

● Monitor application performance, identify bottlenecks, and optimize systems for better scalability and efficiency

● Stay up-to-date with industry trends and emerging technologies; advocate for best practices and new ideas within the team

● Collaborate with cross-functional teams to identify and prioritize project requirements

Requirements:

● At least 4+ years of experience building scalable and reliable backend systems

● Strong expertise in NodeJS/NestJS, Express, PostgreSQL

● Experience with microservices architecture and distributed systems

● Proficiency in database design (SQL and NoSQL)

● Knowledge of cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines

● Deep understanding of design patterns, data structures, and algorithms

● Hands-on experience with containerization technologies like Docker and orchestration tools like Kubernetes

● Exceptional communication and leadership skills

● Strong understanding of object-oriented programming principles and design patterns

● Familiarity with automated testing frameworks and methodologies

● Excellent problem-solving skills and attention to detail

● Strong communication skills and ability to effectively lead and maintain a collaborative team environmen

● Ready to be a tech-agnostic engineer and comfortable to shift on any tech stack (Java, Node, Python etc)

● Comfortable working with AI (Claude code, Cursor etc)

Job Summary

We are seeking a skilled Frontend Developer with expertise in React.js and React Flow to design and implement dynamic, interactive user interfaces. You will be responsible for building scalable web applications and visual workflows that empower users to interact with complex data and processes intuitively.

🛠️ Key Responsibilities

• Develop responsive and high-performance web applications using React.js
• Design and implement interactive flow-based UIs using React Flow
• Collaborate with UX/UI designers to translate wireframes into functional components
• Optimize components for maximum performance across devices and browsers
• Integrate RESTful APIs and manage application state using tools like Redux or Zustand
• Write clean, maintainable, and well-documented code
• Participate in code reviews, testing, and continuous integration processes

✅ Required Skills

• Strong proficiency in JavaScript (ES6+) and React.js
• Hands-on experience with React Flow for building node-based editors or workflow diagrams
• Familiarity with state management libraries (Redux, Zustand, Recoil)
• Experience with HTML5, CSS3, and modern CSS frameworks (e.g., Tailwind, Styled Components)
• Understanding of component lifecycle, hooks, and functional programming
• Knowledge of Git, CI/CD pipelines, and agile development practices

💡 Preferred Qualifications

• Experience with TypeScript
• Familiarity with backend integration (Node.js, GraphQL, etc.)
• Exposure to data visualization libraries (D3.js, Chart.js)
• Understanding of accessibility and performance optimization

AI-Native Full-Stack Engineer

Location: Pune, India (Onsite)

Experience: 2–5 years

Team: Engineering

If you're a fast-moving full-stack engineer with sharp problem-solving skills, deep web dev know-how, and a passion for using AI to ship smarter and faster — you might’ve just found your dream role.

About FlytBase

At FlytBase, we’re not just creating a product — we’re on a zero-to-one journey, building a whole new global category that’s never existed before.

We’re on a mission to unlock the world’s third dimension with fully autonomous drones. That means solving problems from first principles, embracing bold experimentation, and pushing the boundaries of what’s possible.

If you’re bored of cookie-cutter playbooks and ready for something fresh, exciting (and yes, involving drones), this is your place.

Don’t believe it? Challenge us — we’d love to show you why we’re so confident in what we’re building.

What You’ll Do

• Build from zero- Turn raw ideas into high-impact features — fast.
• Engineer with AI- Use AI to prototype, ship, debug, and iterate at blinding speed.
• Move across the stack- Work fluidly across UI, APIs, backend, services, and deployment.
• Think like a founder - You won’t be assigned tasks — you’ll own outcomes.

You’re a Great Fit If You...

• Are AI-native - You treat AI as a superpower, not a novelty.
• Ship relentlessly -You can out-ship most with one hand tied.
• Think problem-first - You pick tools for results — not popularity.
• Hate hand-holding - You own your sprints, your bugs, and your outcomes.
• Are built different - You don’t want a job. You want war. Legacy. Impact.

Our Stack

React? Rust? Firebase?

We don’t care what you’ve used — we care if you can:

• Learn fast
• Build faster
• Adapt even faster

You’ll use AI tools to go 5x faster than the average engineer — and still want to go faster.

Apply Now: https://lnk.ink/5uP0H

Good communication skills

Computer knowledge

presentable personality

Stock taking and checking

Event planning

Job Description:

We are seeking an experienced senior web developer to join our friendly team to participate in the

development of the next-generation app and who has the technical ability to implement server side

code written in the Laravel framework. Your main responsibility will be designing and implementing

applications that are written in PHP. This means you will work closely with front end developers to

integrate back-end components with the components they're creating for users to interact with.

Therefore, it is important that youre able to effectively communicate and collaborate with your

colleagues. You will take a lead role in the technical side of our company with room to grow as we

continue to grow.

Technologies/ Frameworsk:

PHP, Laravel, Lumen, MySQL, PostgreSQL, MS SQL, RESTful API, Microservice, API Gateway,

JavaScript, jQuery, Docker, Load Balancer, LMAP, Nginx

Skills Required:

• Extensive experience in PHP Laravel, API Gateway

• Hands-on experience in web services-RESTful

• Knowledge of RESTful API design patterns and Integrations technologies. JSON

Language and scripting as well as Rest Oriented Architecture (ROA)

• Knowledge of HTTP and SOAP Protocols

• Hands-on experience with MySQL / PostgreSQL / MS SQL development including data

modelling, concurrency, query optimization, stored procedure development, and tuning

• Familiarity & Expertise with Bitbucket / GitHub,

• Comfortable working with JavaScript and jQuery

• Understanding and Practising of coding best practices

• Creative and efficient problem solver

• Knowledge of AWS API Gateway, Apigee API Gateway, Azure API Gateway or any other

API Gateways.

• Hands-on experience in working with API gateways added advantage

• Understanding and experience on Data Patterns

Responsibilities:

• Ability to work closely with technical architects and architecture governance technical

team for solution development and design reviews

• Analyse, design, develop, as well as implement RESTful services and APIs

• Be involved in the development life cycle and perform definition and feasibility analysis as

well as in the API lifecycle release management

• Implement, integrate, and document a variety of software platforms through the RESTful

API framework

• API development with OpenAPI Specifications and other standards

• Apply the latest software design techniques and contribute to the technical design of new

solutions

• Modify existing programs, prepare test data and functional specifications.

• Troubleshoot issues and solve problems, identify potential process improvement areas

• Implement common APIs based on architecture guidelines and frameworks

• Responsible for mapping, designing specs for transformation between API Gateway and

backend service

• Write object-oriented, clean, and maintainable code

• Deliver quality results on time with minimal supervision

• Ensuring that integrations run smoothly.

• Scaling projects based on client feedback.

• Mentoring/training in API architecture & code quality

• Work closely with API Solutions Architect and Platform Administrators

• Work closely with the Business Product Owners, and must understand the short and

medium term strategy for the business

Requirements:

• Experience working with PHP, performing unit testing, and managing APIs such as

RESTful.

• A solid understanding of application design using Laravel.

• Knowledge of database design and querying using SQL.

• Proficiency in HTML and JavaScript.

• Practical experience using the MVC architecture.

• A portfolio of applications and programs to your name.

• Problem-solving skills and critical mindset. - Great communication skills.

• Desire and ability to learn

Channel Partner Executive / Manager JD

Key Responsibilities

• To develop Channel as a separate entity with defined Sales Target
• Identify and Onboard new channel partners
• Collaborate with sales team
• Manage the performance of existing partners and develop strategies to improve revenue
• Develop and maintain relationships with partners
• Identify and resolve conflicts
• Developing new sales channels
• This assignment begins with Channel development in India and USA

Qualification

• MBA Marketing / IB
• Experience of SAAS product company preferred
• Channel development and management experience
• Proficiency in Customer Relationship Management (CRM)
• Strong problem solving and negotiation skills

We have an urgent requirement of an Automation Tester who has at least 2 years of experience in Automation Testing.
Immediate Joiner will be preffered or the maximum notice period -15 days.

Job Requirements:

1. Maintaining a suite of automated tests for Web and Mobile applications
2. Maintaining automation framework and implementing improvements
3. Conversion of the manual test suite to automation
4. Create and maintain test cases.
5. Maintain and update regression testing scripts to close test escapes.
6. Perform exploratory testing, integration testing, regression testing, automated testing.
7. Execution and triage of automated test executions.
8. Defect management in Jira.
9. Maintenance on Jenkins integration.
10. Exposure to Test and Defect Management Tools like JIRA, Test rail, Zephyr etc.

Skills required

• Writing reliable and maintainable automated tests.
• Demonstrable experience in Automation testing using Selenium or similar
• Experience with Serenity BDD test framework, (Cucumber, Selenium, Rest Assured)
• Programming skills with either Java / JavaScript / Python or similar
• Unit testing frameworks such as TestNG, JUnit and/or N Unit
• Testing API’s with SoapUI / Postman or similar
• Performance Testing with J meter, Neo Load or similar
• Familiarity with Swagger or Open API Specifications.
• Familiarity with JSON objects, SQL queries, data structures, log file analysis
• Strong knowledge of Scripting Languages like Java, JavaScript, Python, Ruby, Groovy etc.