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Issue resolution Jobs in Pune

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MangoApps

at MangoApps

24 recruiters
Anjali Ghadge
Posted by Anjali Ghadge
Pune
5 - 10 yrs
₹15L - ₹25L / yr
skill iconAmazon Web Services (AWS)
API
SSO
Debugging
Problem solving
+5 more

Who we are:


MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.


As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.


The Opportunity:


  • You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
  • You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
  • You will translate customer-specific requirements into scalable product improvements and engineering inputs.
  • You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
  • You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
  • Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
  • You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
  • You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.


What makes you a great fit for our team:


  • 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
  • Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
  • Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
  • Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
  • Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
  • Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
  • Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
  • Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
  • You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
  • Ability to curate training contents and presentations for Product training sessions.
  • Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.


Why work with us:


  • We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra


  • Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.


  • MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.


  • We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.


  • A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019


  • As a group, we are flat and treat everyone the same.


Benefits:


We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.


  • Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
  • Accident Insurance for each employee.



About You:


  • Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
  • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
  • Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
  • Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
  • Thrive in a start-up mentality with a whatever it takes attitude.
Read more
Songbirds

Songbirds

Agency job
Pune
3 - 7 yrs
₹3L - ₹6L / yr
Presales
Sales
Sales strategy
Client Management
New business development
+1 more

RolePre Sales Executive

Exp: 4+ Years

CTC: up to 6 LPA


Key Requirements:

· Languages: Fluency in Marathi, Hindi, and English is mandatory.

· Experience: Minimum 4 years of pre-sales experience in a reputed organization.

· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).

· Location: Willingness to work full-time from the Songbirds Sales Office.

· Strong interpersonal skills with a customer-first mindset.

· Self-motivated, goal-oriented, and excellent in follow-up and communication.



Preferred Qualification:

· Bachelor’s Degree in Business, Marketing, Communications, or related field.

Read more
Viha Technosoft LLP

at Viha Technosoft LLP

1 recruiter
Viha Technosoft LLP
Posted by Viha Technosoft LLP
Pune
2 - 5 yrs
₹2L - ₹10L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconHTML/CSS
skill iconBootstrap
skill iconJavascript
+5 more

 

What You'll Do:

  • You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
  • You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
  • Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

 

What Makes You A Great Fit :

  • Hands-on experience with HTML, CSS frameworks, and JavaScript
  • Must have an excellent understanding of the browser DOM.
  • Firm grasp of lexical scoping, closures, and OO JavaScript.
  • Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
  • Proficient with debugging and testing tools to troubleshoot and optimize the UI.
  • Understanding of frontend security best practices and XSS, CSRF, e
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VAYUZ Technologies

at VAYUZ Technologies

1 video
4 recruiters
suhani singh
Posted by suhani singh
Pune
9 - 15 yrs
₹20L - ₹30L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+1 more

Job Description 

Key Responsibilities: 

  • Develop responsive and dynamic web applications using the Angular framework.Collaborate closely with back-end developers and designers to implement user-friendly interfaces.Translate design mock-ups and wireframes into high-quality, efficient code.Ensure cross-browser compatibility and optimize application performance for a seamless user experience.Implement best practices for front-end development, including code organization, testing, and documentation.Collaborate closely with product managers, visual designers, and frontend developers to ensure alignment of design and development goals.Explain and justify design decisions based on established principles and standards, advocating for the user experience.
  • Actively contribute to team meetings, brainstorming sessions, and sprint planning.Foster a culture of continuous improvement and innovation within the team.Participate actively in code reviews, providing constructive feedback to team members.Stay updated on the latest trends and technologies in web development, particularly Angular updates, and best practices.

Requirements:

  • Strong development experience with Angular, including Angular 10+.Proficiency in HTML5, CSS3, and JavaScript.Well versed with object oriented programmingBetter understanding of SOLID principlesExperience with responsive design and CSS frameworks (e.g., Bootstrap).Familiarity with version control tools such as Git.Solid understanding of web standards and best practices.Ability to work collaboratively in a fast-paced, agile environment.Excellent problem-solving and communication skills.Bachelor's degree in computer science, Engineering, Design, or a related field (preferred).

Preferred Qualifications:

  • Previous experience in both Angular development and UX/UI design roles.Knowledge of UX/UI principles and design tools (e.g., Adobe XD, Sketch).Experience creating wireframes, prototypes, and conducting usability testing.Familiarity with Agile development methodologies.


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Apptware solutions LLP Pune
Pune
6 - 10 yrs
₹9L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
+5 more

Company - Apptware Solutions

Location Baner Pune

Team Size - 130+


Job Description -

Cloud Engineer with 8+yrs of experience


Roles and Responsibilities


● Have 8+ years of strong experience in deployment, management and maintenance of large systems on-premise or cloud

● Experience maintaining and deploying highly-available, fault-tolerant systems at scale

● A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)

● Practical experience with Docker containerization and clustering (Kubernetes/ECS)

● Expertise with AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, VPN)

● Version control system experience (e.g. Git)

● Experience implementing CI/CD (e.g. Jenkins, TravisCI, CodePipeline)

● Operational (e.g. HA/Backups) NoSQL experience (e.g. MongoDB, Redis) SQL experience (e.g. MySQL)

● Experience with configuration management tools (e.g. Ansible, Chef) ● Experience with infrastructure-as-code (e.g. Terraform, Cloudformation)

● Bachelor's or master’s degree in CS, or equivalent practical experience

● Effective communication skills

● Hands-on cloud providers like MS Azure and GC

● A sense of ownership and ability to operate independently

● Experience with Jira and one or more Agile SDLC methodologies

● Nice to Have:

○ Sensu and Graphite

○ Ruby or Java

○ Python or Groovy

○ Java Performance Analysis


Role: Cloud Engineer

Industry Type: IT-Software, Software Services

Functional Area: IT Software - Application Programming, Maintenance Employment Type: Full Time, Permanent

Role Category: Programming & Design

Read more
Swipez

at Swipez

1 video
4 recruiters
Shuhaid Lambe
Posted by Shuhaid Lambe
Pune
4 - 8 yrs
₹6L - ₹14L / yr
skill iconPHP
MySQL
skill iconJavascript
skill iconHTML/CSS
skill iconAmazon Web Services (AWS)
+2 more

We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will take a critical developers role, and will be responsible for designing & coding new functionality from scratch.

Looking for folks with a hacker mindset

  • Write “clean” and well-designed & scalable code
  • Maniacal about creating flawless & defect-free delivery
  • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
  • Maintain a positive and healthy work environment within the team and have fun while doing it
  • Contribute in all phases of the development lifecycle right from requirements through till deployment
Read more
Remote only
3 - 8 yrs
₹7L - ₹16L / yr
DevOps
Windows Azure
skill iconC++
skill iconNodeJS (Node.js)
skill iconDocker
+1 more
This is a very interesting job.   Our ~30 year old company seeks a generalist...somebody who can take on a variety of tasks.  For example: Updating our state-of-the art logistics systems,  moving more of our infrastructure to Azure, helping our Fortune 50 clients get the best value from our software.   
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A young, vibrant, fast growing IT service company

A young, vibrant, fast growing IT service company

Agency job
via Jobdost by Ankitha Vyas
Pune
2 - 8 yrs
₹10L - ₹18L / yr
skill iconGo Programming (Golang)
Golang
skill iconGit
SVN
Gorilla mux
+7 more

Responsibilities

  • Writing scalable, robust,, testable, efficient, and easily maintainable code
  • Translating software requirements into stable, working, high performance software
  • Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

Skills

  • Strong knowledge of Goprogramming language, paradigms, constructs, and idioms
  • Knowledge of Goroutine and channel patterns
  • Experience with the full suite of Goframeworks and tools, including:
  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Goweb frameworks, such as Revel,Gin
  • Router packages, such as Gorilla Mux
  • Ability to write clean and effective Godoc comments
  • Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
  • Good Written and Verbal communications.
Read more
Progneur Technologies Pvt Ltd
Remote, Pune
1 - 7 yrs
₹3L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconExpress
skill icon.NET
skill iconVue.js
skill iconJavascript
+4 more

Job Description:

 

  • Knowledge of front-end technologies like Vue JS/ Angular JS / ReactJS .
  • Basic knowledge of GIT or  BitBucket  or TFS or Jenkins
  • Experience in technologies like Devops, NodeJS, ExpressJS, .Net Core
  • Understanding of Microservice architecture , Docker containers and  Database designs
  • Knowledge of various AWS services such as CloudWatch, Lambda, EC2, ECS, S3, AWS Document DB/DynamoDb, Cloud formation
  • Soft skills - Self driven and independent, Good team player, good interpersonal skills, Flexible and Proactive, Good communication with client.
  • Building reusable components and front-end libraries for future use.
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
  • Ability to understand business requirements and translate them into technical requirements.
  • Translating designs and wireframes into high quality code.
  • Review the React code of team members, Help technically where-ever required as a one- team approach.
Read more
ONN Bikes

at ONN Bikes

1 recruiter
kavya gupta
Posted by kavya gupta
Pune
1 - 2 yrs
₹1.8L - ₹2.4L / yr
Operations
Operations support system
About ONN Bikes -

ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming the way India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected and sustainable mobility solution for all.

- What we have in common is our restlessness, our impassioned spirits, and the zest to enable mobility as a fundamental right.

The Interesting Challenge -

- Executing operation plans to help shape the strategic direction of the product.

- Contributing to continual improvement through operations.

What you'll offer us -

- Manage operations by taking inputs from the analysis of data.

- Design and create world processes and be action-oriented to implement those.

- Ensure to match supply with demand effectively and efficiently. Your team will be sourcing partners, bikes, stations, and successfully positioning them with our demand users, maximizing partner- user engagement along the way.

What you'll need -

- Graduation with a strong proven track record in Operations and Growth or MBA is preferred.

- Hands-on management of functions that included a combination of the following: operations, business analytics, marketing, customer loyalty and retention and project management.

- Exceptional verbal and written communication skills.

- Willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away.

- Ability to be on call when the product is busiest (often nights, weekends, and holidays).

What We Offer You -

- Entrepreneurial experience in a fast-paced startup.

- An opportunity to contribute your bit to the society.

- Exposure to the buzzing industries of shared mobility and electric vehicles.

- Personal growth and conducive work environment

- Freedom to choose your work hours

- Energized and always on toes teammates who talk about almost everything under the sun.
Read more
appOrbit

at appOrbit

1 recruiter
Arpita Sen
Posted by Arpita Sen
Pune
2 - 7 yrs
₹6L - ₹16L / yr
Linux/Unix
skill iconPython
Shell Scripting
skill iconJenkins
skill iconGit
+2 more
Title: Devops Engineer Location: Pune, India Overview appOrbit is an emerging startup enabling customers accelerate the digital transformation of their businesses. Our vision is to make it possible for enterprises to deploy and manage end to end life cycle of any application (legacy, cloud native, windows, linux) on any infrastructure (virtual machines, containers, bare-metal) across any cloud (public, private, hybrid). Our platform is already helping several dozen customers realize this vision. appOrbit is looking for a build & release engineer who will develop and maintain the release pipeline that will be the backbone for delivering our cutting edge products. You will be architecting and building tools that will make the end-to-end release process seamless and efficient. You will have the opportunity to work on bleeding edge open source technologies, participating in the open source community and contributing to it. This is a high visibility and high impact role. Responsibilities: •Implement Continuous Integration and Continuous Delivery on complex software development products using Git, Jenkins, Maven, Docker, Chef on Cloud. •Required to author technical design of functional specifications and progress the solution from design through the software development life-cycle to implementation •Develop and execute plans and report status Qualifications: •Bachelor’s degree or higher in Computer Science or related field •4-6 years’ of experience in software development, build/CM preferred •Experience in Bash/Shell/Python/Ruby scripting •Excellent git experience (Multiple branch strategies) •Expertise in supporting OSS & third party tools, including updating and patching •Must have basic Linux system administration skills Preferred Skills: •Conceptual Creativity •Autonomous and self-driven •Work experience in agile software development teams. •Excellent communicator. Benefits: •Fun, creative and fast-paced working environment •Terrific medical and accident insurance plans •Pantry stocked with snacks and beverages •Flexible time-off with generous paid holidays
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