11+ Issue resolution Jobs in Mumbai | Issue resolution Job openings in Mumbai

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

🔴 Profile: Java Developer

🔷 Experience: 2+ Years

🔷 Location: Mumbai

🔷 Mode: Immediate joiners preferred

✨ What we want:

✅ Core Java expertise (Java 8+, Collections, Multithreading)

✅ Spring Framework proficiency (Spring Boot, Spring MVC, Spring Security)

✅ Database skills (MySQL, PostgreSQL, Oracle, Hibernate/JPA)

✅ Microservices architecture experience

✅ RESTful API development and integration

✅ Maven/Gradle build tools

✅ Version control (Git, SVN)

✅ Application servers (Tomcat, JBoss, WebLogic)

✅ Cloud platforms (AWS/Azure preferred)

✅ Frontend basics (HTML, CSS, JavaScript - nice to have)

✅ Testing frameworks (JUnit, Mockito)

Title: Assistant Project Manager (Hospitality Interiors)

Location: Navi Mumbai

Key Responsibilities:

Project Planning & Coordination:

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Develop detailed project plans for product procurement and delivery of material to jobsite.

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Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

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Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.

Client & Stakeholder Communication:

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Serve as the main point of contact for hospitality clients throughout the project lifecycle.

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Provide regular updates to stakeholders on progress, risks, and milestones.

Vendor & Supplier Management:

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Collaborate with approved vendors to ensure timely production and quality compliance.

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Evaluate supplier performance and support procurement team in sourcing decisions.

Logistics & Delivery:

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Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

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Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.

Quality Control & Compliance:

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Ensure products meet required quality and brand standards.

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Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply.

Budget Management:

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Track project costs and variances against budget forecasts.

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Support cost-saving initiatives and report financials as required.

Issuing Sales Orders and Purchase Orders:

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Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

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Raising payment timely payment request.

Excel Skills:

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Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

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Prepare and share expediting reports and project related reports and share with the stake holders.

Bid Revisions:

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Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints.

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Prepare Change Orders and creating budget for same.

Project Documentation & Close Out Report

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Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

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Prepare project close out reports.

Qualifications:

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Bachelor's degree in architecture, civil engineering, construction management, or a related field.

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3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

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PMP certification or equivalent is a plus.

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Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

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Strong organizational and time management skills.

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Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

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Excellent communication and negotiation skills.

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Analytical and problem-solving abilities.

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Ability to manage multiple projects under tight deadlines.

Requirements:

1.

Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

2.

Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

3.

Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

4.

Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

5.

Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

6.

Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

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Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

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Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

Key Responsibilities:

• Develop, maintain, and execute automated test scripts using tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Design and implement testing frameworks and methodologies to improve test coverage and efficiency.
• Collaborate with cross-functional teams to understand requirements, define test strategies, and ensure high-quality deliverables.
• Identify, document, and track bugs using tools like JIRA, Bugzilla, or similar.
• Conduct performance and load testing to ensure system scalability and reliability.
• Perform code reviews and provide feedback to ensure adherence to best practices and coding standards.
• Participate in all aspects of the software development lifecycle, including requirements analysis, design, development, and testing.
• Continuously enhance skills and knowledge in automation testing tools and techniques.
• Mentor junior QA team members and provide guidance on best practices and automation strategies.
• Stay up-to-date with industry trends and emerging technologies in QA and automation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience in QA automation testing.
• Proficiency in one or more programming languages such as Java, Python, C#, or JavaScript.
• Hands-on experience with automation tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems like Git or SVN.
• Familiarity with CI/CD tools like Jenkins, Bamboo, or similar.
• Solid understanding of web technologies (HTML, CSS, JavaScript) and web services (REST, SOAP).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Experience with performance testing tools such as JMeter or LoadRunner.
• Knowledge of security testing practices and tools.
• Understanding of cloud environments like AWS, Azure, or Google Cloud Platform.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience with mobile application testing (iOS/Android).

Job Description:

We are seeking an experienced UX Designer with a passion for creating user-centric designs for mobile applications and gaming products in the Fintech industry. The ideal candidate will have experience designing addictive gaming products that engage users while remaining intuitive and easy to use. Additionally, the candidate should have an understanding of regulatory requirements related to financial products.

Responsibilities:

Design wireframes, mockups, and prototypes for new features and products in collaboration with product managers, engineers, and other stakeholders, with a focus on mobile applications and gaming products.

Conduct user research, and user testing, and analyze user feedback to inform design decisions and improve user experience.

Develop and maintain design guidelines, standards, and best practices to ensure a consistent user experience across all mobile products and features.

Work closely with the development team to ensure that designs are implemented accurately and that the user experience is optimized for performance and usability on mobile devices.

Collaborate with the marketing team to create designs that effectively communicate the value proposition and benefits of the product to the target audience on mobile devices.

Stay up-to-date with industry trends and developments to ensure our mobile and gaming products are competitive and innovative.

Ensure that designs comply with regulatory requirements related to financial products on mobile devices.

Requirements:

Bachelor's or Master's in Design, Human-Computer Interaction (HCI), or related field.

3+ years of experience in UX design, preferably in the Fintech and gaming industries.

Strong portfolio demonstrating proficiency in designing addictive gaming products that engage users while remaining intuitive and easy to use, with a focus on mobile applications.

Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.

Experience with user research methods and user testing.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Understanding of accessibility standards and guidelines.

Familiarity with regulatory requirements related to financial products on mobile devices.

A good addictive gaming product engages users by providing a sense of accomplishment, challenge, and progression. The product should have a clear goal and objective, with clear feedback on the user's progress towards achieving that goal. Additionally, a good addictive gaming product should be designed to keep the user engaged and interested through the use of rewards, incentives, and social elements.

If you are passionate about designing user-centric products for mobile applications and gaming products in the Fintech industry and deeply understand regulatory requirements related to financial products, we would love to hear from you!

Job Details:-

Designation - Front-end Developer

Location:- Mumbai

Minimum Experience Required:- 2-4 Years.

Package Offered:- Rs.4,00,000/- to 7,00,000 pa.

Must have experience in React.js

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

Front-end Developer Job Description:-

Responsibilities

• Use markup languages like HTML, React.js to create user-friendly web pages
• Maintain and improve web apps
• Optimize applications for maximum speed
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Help back-end developers with coding and troubleshooting
• Stay up-to-date on emerging technologies

Required Experience and Knowledge

• Proven work experience as a Front-end developer and hands-on experience with markup languages
• Experience with React.js (Saga), JavaScript, CSS (less) and Ant Design
• Familiarity with browser testing and debugging.
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics and knowledge of SEO principles
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills