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Role Overview: We are seeking a highly experienced and technically proficient Lead Performance & Reliability Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of performance testing methodologies across mobile and web platforms, with hands-on expertise in industry-leading tools. You will be instrumental in ensuring the scalability, stability, and responsiveness of our critical systems, from initial design to production monitoring. A strong background in site reliability engineering principles, coupled with a proactive approach to identifying and resolving performance bottlenecks, is essential.
Key Responsibilities:
- Performance Strategy & Execution:
- Lead the design, development, and execution of comprehensive performance testing strategies for complex mobile (iOS/Android) and web applications.
- Define performance SLAs, identify key performance indicators (KPIs), and establish performance baselines.
- Conduct various types of performance tests including load, stress, scalability, endurance, and failover testing.
- Tooling & Automation Expertise:
- Utilize and optimize leading performance testing tools such as LoadRunner and JMeter to simulate realistic user loads and analyze system behavior.
- Develop robust, scalable, and maintainable performance test scripts across diverse protocols.
- Implement and integrate performance testing into CI/CD pipelines for continuous performance validation.
- Monitoring & Observability:
- Leverage monitoring and observability platforms like Datadog, Splunk, and Kibana for real-time performance monitoring, root cause analysis, and proactive issue detection in production environments.
- Configure dashboards, alerts, and reports to provide actionable insights into system health and performance trends.
- System Analysis & Optimization:
- Perform in-depth analysis of performance test results and production metrics to identify bottlenecks in application, database, and infrastructure layers.
- Collaborate closely with development, architecture, and operations teams to recommend and implement performance improvements.
- Deep dive into SQL Queries and MongoDB performance, optimizing database schemas, queries, and indexing for optimal throughput.
- Chaos Engineering & Resiliency:
- Familiarity with Gremlin or similar chaos engineering platforms to proactively identify and address system weaknesses under adverse conditions.
- Contribute to building resilient and fault-tolerant systems.
- Architectural & Methodological Leadership:
- Apply principles of SAFe (Scaled Agile Framework) or similar agile methodologies to integrate performance engineering practices seamlessly into the software development lifecycle.
- Work closely with architects and developers to ensure performance considerations are embedded from the design phase.
- Data Management & Scripting:
- Proficiency in writing and optimizing complex SQL Queries for performance analysis and data manipulation.
- Strong Scripting skills (e.g., Python, Java, JavaScript, Shell Scripting) for test automation, data generation, and custom tool development.
- Experience with MongoDB for NoSQL database performance analysis and optimization.
- Emerging Technologies & AI:
- Exposure to or keen interest in utilizing AI/ML-driven tools for performance analysis and optimization, including understanding the capabilities of Azure Copilot or similar AI assistants in a development context.
- Mentorship & Collaboration:
- Mentor junior engineers and share best practices in performance engineering.
- Foster a culture of performance awareness and reliability across engineering teams.
Required Skills & Experience:
- 9-12 years of progressive experience in Performance Testing, Performance Engineering, or Site Reliability Engineering.
- Demonstrable expertise in Mobile Performance Testing for both iOS and Android platforms.
- Hands-on mastery of LoadRunner and JMeter for performance test script development and execution.
- Extensive experience with performance monitoring tools such as Datadog, Splunk, and Kibana.
- Solid understanding of database performance concepts and hands-on experience with SQL Queries and MongoDB.
- Proven ability in at least one major scripting language (e.g., Python, JavaScript, Java, Shell).
- Experience with or strong understanding of Agile methodologies, preferably SAFe.
- Familiarity with Chaos Engineering principles and tools (e.g., Gremlin).
- Understanding of cloud platforms (Azure preferred) and exposure to AI-assisted development tools like Azure Copilot is a plus.
- Strong analytical, problem-solving, and debugging skills.
- Excellent communication and collaboration abilities.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
JD - API + Mobile testing (IOS)
- Strong experience in Manual Testing of Enterprise Class and Financial application and web portals.
- Expert in UI testing on multiple platforms and browsers, and API testing using Postman.
- Experience in UI Automation using tools like Selenium web driver and API Automation using Rest Assured framework with Java.
- Good Experience in Mobile App testing on iOS platform.
- Good to have exposure to Automation testing of mobile apps via Appium Exposure and know-how of performance testing and security testing
- tools.
- Good experience in understanding the requirements, deriving the goals and taking ownership of tasks.
- Knowledge of AWS / Cloud would be a plus.
- Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and
- procedures to resolve routine issues.
- Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system.
- Should be self-starter, lead and self-contributing to the QA team. Helps QA community to learn Automation, impart necessary technical
- knowledge. Improve process and quality via test and process automation: defining right strategy and technology based on process and
- architecture assessment by engaging different roles and stakeholders.
- Deep practical experience with cutting edge tools for Web, Mobile, Desktop, DB and Web-service testing (Selenium, Katalon, Ready API/
- Postman etc.)
- Experience using SQL regarding writing and understanding queries and procedures.
Responsibilities:
- Take ownership of QA requirements and provide testing guidance to the technology team Lead and coordinate the application enhancement
- and tech ops testing activities with technology and business teams
- Should understand the requirement, design and develop the automation test cases
- Define and establish test strategy and process
- Understand complex nature of the application and come up with the test plan
- Should also work as Individual Contributor
- Participate in team communication and collaborate in planning activities, including stand-ups, iteration planning meetings (IPM), and
- retrospectives.
- Manage and communicate regular updates on project status (e.g., work completed, work in progress, next steps, risks, quality, KPIs, and
- costs) to stakeholders, peers, Product managers, QA Manager, and others.
Qualifications:
- Very good hands-on and good knowledge of backend testing procedures, API testing and UI Testing.
- Exposure to test management and bug tracking tool (like ALM, Testrail, X-Ray, JIRA or others), Agile methodologies.
- Knowledge regarding financial services, and workflows, payment gateways, e-wallets etc

� Hands on Experience Mobile Application end to end, functional, & UI
� Testing on Android/IOS platform
� Design, write and execute detailed Test Cases across Android & IOS application.
� Contribute ideas to improve our QA processes and best practices based on your extensive experience
� Very good understanding of Mobile App Testing Processes and Concepts
� Minimum 2 years of experience in Automation testing for mobile native app using automation tools (e.g. Appium, Cucumber, Calabash, etc.)
� Work on Automation framework.
� Identifying Test Scenarios, edge cases and suggesting improvements
� Excellent written and verbal communication skills
� Experience working in agile methodology
� What You Need:
� Experience using defect management tool.
� Good in OOPS concepts.
� Good basic knowledge of Java, JavaScript, etc.