11+ Integration Broker Jobs in Mumbai | Integration Broker Job openings in Mumbai

We’re Hiring: Sales Associate – Sales Development 🌟

📍 Location: Andheri East

🕒 6 Days Working | Alternate Saturday Off

💼 Exp: 1+ Year

👤 Reports To: VP – Sales

✨ Key Responsibilities:

• 🏢 Conduct centre tours & showcase workspace solutions
• 📞 Manage inbound leads & follow up for conversions
• 💰 Drive sales for Flexi Desks, Cabins & more
• 🧾 Maintain accurate Sales MIS & reports
• 🤝 Build partnerships with aggregators (Qdesq, MyHQ, Cofynd, etc.)
• 💬 Ensure top-notch client service & retention

🚀 Passionate about sales & coworking spaces?

📧 Share your resume

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

·        Threat hunting experience is must.

·        Familiarity with threat intelligence sources and frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain).

·     Ability to proactively find cybersecurity threats and mitigate them.

·        Knowledge about Advanced persistent threats and treat actors, their TTPs. Ability to recognize attack patterns and corelate them with specific threat actors.

·        Ability to obtain as much information on threat behaviour, goals and methods as possible.

Knowledge of Analytics platforms for carrying out detailed analytics of obtained telemetry.

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

Main tasks

• Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
• Analysis and sustainable troubleshooting of system failures
• Support in the area of information and IT security
• Maintenance and further development of IT infrastructure in the field of container infrastructure and orchestration as well as on-premise hardware
• Creating system installation documentation

Qualification profile

• Successfully completed training or studies in the field of IT
• Experience in operating on-premise, public, and private cloud solutions
• Young professionals are welcome
• Good English skills
• Knowledge in the following areas
• Citrix Virtual Apps and Desktops
• Citrix ADC VPX
• Virtualization (VMware)

• Proven software development experience and iOS skills development
• Proven working experience in iOS app development and
• Have published at least one original iOS app
• Experience with iOS SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experienced in SWIFT Language

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Greetings from Amazon...!                                       

It is our pleasure in personally inviting you to apply job with Amazon Development Centre India (ADCI). At Amazon we are inclined to hire people with passion for technology and you happened to be one of the shortlisted candidates. Our business is committed to recognizing potential and creating teams that embrace innovation.

Please find the Eligible criteria and requirements:

Job title                             :             SDE – II (Software Development Engineer)
Role Opportunity            :             Permanent/Full Time/FTE/Regular

Work Location                 :             Hyderabad/Bangalore/ Gurgaon

Must Have

• Strong Exposure to Data Structures, Algorithms, Coding, System Design (LLD, HLD, OOAD), Distributed systems, problem solving skills, Architecture (MVC/Microservices), logical thinking.

Amazon (ADCI) - If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world class customer experience – from checkout to shipment tracking to delivery. Our software systems include services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve experience for millions of online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.

As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.

About Amazon India:

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

Basic Qualifications:

• 3+ years’ experience building successful production software systems
• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field)
• The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs
• Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc..), Architecture (MVC/Micro services).
• Good understanding of at least some of the modern programming languages (Java) and open-source technologies (C++, Python, Scala, C#, PHP, Ruby etc..)
• Excellence in technical communication
• Has experience in mentoring other software developers

Preferred Qualifications:

• BS/MS in Computer Science or equivalent
• Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability
• Demonstrated ability to mentor other software developers to maintain architectural vision and software quality
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
• Expertise in delivering high-quality, innovative application
• Strong desire to build, sense of ownership, urgency, and drive
• Strong organizational and problem solving skills with great attention to detail
• Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
• Experience building highly scalable, high availability services
• The ideal candidate will be a visionary leader, builder and operator.
• He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
• He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
• He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgment
• Proficiency in, at least, one modern programming language.
• Experience in SQL or Non-SQL database.
• Strong sense of ownership, urgency, and drive.
• Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Excellent communication, collaboration, reporting, analytical and problem solving skills.

Good to Have:

• Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with enterprise-wide systems
• Experience influencing software engineers best practices within your team
• Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
• Strong written and verbal communication skills preferred

Key Points to remember:

• Strong knowledge of the Software Development Life Cycle methodology
• Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
• Write or modify programming code to suit customer's needs.
• Unit test to assure meets requirements, including integration test as needed.
• Ability to understand and analyze issues and uses judgment to make decisions.
• Strong problem solving & troubleshooting skills
• Strong communication skills
• Responsible for self-development according to professional development plan