Sales Associate

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Job Overview:

We are a white label digital agency seeking a proactive and experienced QA Lead to oversee and enhance the quality assurance process for web development projects built on WordPress, Shopify, and BigCommerce. The ideal candidate should have hands-on experience leading QA teams, conducting in-depth manual testing, implementing process improvements, and working with modern automation and AI-driven testing tools. Experience with platforms like Percy, Applitools, Playwright, and Katalon Studio is highly preferred. This role requires strong leadership, attention to detail, and the ability to manage rapid turnaround tasks without compromising quality.

Key Responsibilities

• Lead and manage the QA team across multiple CMS and e-commerce platforms including WordPress, Shopify, BigCommerce, and GoHighLevel CRM.
• Perform manual QA for website builds, custom functionalities, eCommerce flows, landing pages, and third-party integrations.
• Create and manage test plans, test cases, and QA reports for tasks including functional, UI/UX, and responsive testing.
• Oversee quality checks for content migrations, plugin/theme updates, form validations, checkout flows, and website audits.
• Implement and refine scalable QA processes and SOPs tailored to high-volume web delivery environments.
• Collaborate with developers and project managers to align QA checkpoints with development goals.
• Identify test automation opportunities, and apply tools such as Playwright, Selenium, or Katalon to improve regression cycles.
• Utilize AI-powered testing tools (e.g., Percy, Applitools) to enhance visual and functional testing coverage.
• Track issues using test management and bug tracking tools (e.g., JIRA, ClickUp, Trello, TestRail).
• Mentor and supervise junior QA team members, conduct performance evaluations, and drive a quality-first mindset.

Must-Have Qualifications

• 5+ years of experience in web-based QA with a primary focus on WordPress, Shopify, and/or BigCommerce websites.
• Proven experience testing WordPress sites built with ACF, Elementor/WPBakery, custom themes, and third-party plugins.
• Strong grasp of Shopify functionality, theme customization, and store backend processes.
• Hands-on experience with website QA audits, cross-browser/device compatibility checks, and responsive design validation.
• Experience in team leadership, task delegation, and QA delivery ownership.
• Familiarity with GoHighLevel CRM testing is a plus.
• Ability to work effectively on high-priority, quick turnaround projects.
• Excellent written and verbal communication skills.

Preferred Skills & Tools

• Experience with AI/visual testing tools like Percy, Applitools, or Testim.io.
• Knowledge of automation using Playwright, Katalon Studio, Cypress, or Selenium.
• Ability to write or maintain basic test automation scripts (JavaScript, Python, or Java).
• Experience with performance testing tools like JMeter or Lighthouse is a bonus.
• Familiarity with Git and CI/CD pipelines for integrated QA processes.

As Senior Manager – AI Engineering, you will be responsible for driving the strategic direction, capability maturity, and delivery outcomes of GenAI solutions . This includes managing cross-functional pods, enabling reusable frameworks for agentic workflows, and translating AI/LLM advancements into business-impacting applications. You will lead a high-performing team of AI engineers and collaborate across product, engineering, and platform teams to scale our AI first approach.

We're Hiring! Join Our Team at Heer Global Collaborations 🚀

We're on the lookout for passionate and skilled individuals to fill the following positions:

Office Assistant

• Experience: 2-3 years

We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.

Responsibilities:

1. Develop and maintain web applications using PHP frameworks, primarily Laravel.
2. Collaborate with the team to gather and define project requirements, specifications, and technical designs.
3. Write clean, well-structured, and efficient code that follows best practices and coding standards.
4. Implement and integrate third-party APIs and services as needed.
5. Customize and extend WordPress functionalities using plugins and themes.
6. Optimize application performance and ensure scalability.
7. Troubleshoot and debug issues, perform testing, and provide timely resolutions.
8. Collaborate with designers to implement UI/UX designs and ensure a seamless user experience.
9. Stay updated with the latest trends, tools, and technologies related to PHP, Laravel, and WordPress.
10. Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
11. Document technical specifications, processes, and procedures.

Requirements:

1. Proven experience as a PHP Developer, preferably with Laravel and WordPress.
2. Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.
3. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).
5. Experience working with version control systems, such as Git.
6. Understanding of MVC design patterns and OOP concepts.
7. Ability to write efficient SQL queries and optimize database performance.
8. Knowledge of RESTful web services and API development.
9. Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

Roles and Resposibilities

• Design and implementation of the overall web architecture.

• Flawless implementation of our approved user interface.

• Design and deployment of our database used in online and offline executions and construction of our REST API.

• Integrating with third-party APIs and existing frameworks.

• Design and implementation of continuous integration and deployment.

• Providing improvements to the product being supported.

• Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.

• Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.

• Design, code, test, debug, maintain, and document programs.

• Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.

• Programming, updating, and managing server-side code.

• Working closely with other developers to maintain structured code.

• Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.

Required Skills

• At least 3 years of experience with: Relevant back-end programming

• in NodeJS, ReactJS, ExpressJS, JavaScript

• Database design and management, including being up on the latest practices and associated versions.

• Server management and deployment for the relevant environment

• Familiarity with a relevant and globally supported framework—both front-end and back-end.

• Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries

• Thorough understanding of user experience and possibly even product strategy.

• Experience implementing testing platforms and unit tests

• Proficiency with Git

• Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.

• Excellent knowledge of relational databases. Excellent skills in DB schema design.

Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku

Industry

Information Services

Employment Type

Full-time

About the Role:

We're looking for a growth-oriented leader to own and lead the Digital Marketing function at Impact Guru. You are the ideal candidate if you are comfortable with continuous experimenting and learning and are obsessed with data. You're not afraid to try new methodology and can deliver useful insights by effectively and quickly adapting to data.

Reports to: VP - Markeing

Responsibilities:

• Launch and optimize performance marketing campaigns across Facebook, Youtube, Google Search, Google Display, Mo-Engage, Native Channels & Affiliate Marketing.
• Managed a monthly spends of INR 50+ Lakhs
• Working experience of working on New Acquisition, Remarketing & Retention campaigns
• Own end-to-end execution, measurement, reporting, and optimization of campaigns across channels with goals to increase New users Acquisition, Scale GMV across the campaign and deliver platform GMV & ROAS
• Working Proficiency in Google Analytics, Google Tag Manager, SQL, Excel, and creating data visualizations on data studio or Tableau.
• Build and Manage a team of 4-5 Performance Marketing specialists. Drive performance marketing KPI’s to deliver on Business metrics
• Maintain a data-first approach through continual experimentation and optimization to meet and exceed strong company goals (a/b testing, etc.)
• Be proactive, have a passion for improving business

Skills Required:

• 3-4 years of industry experience (agency or editorial) is a plus.
• Bachelor’s degree in Engineering, Media Communications, Business Administration, Journalism, English, or related Fields from Tier 1/Tier 2 colleges.
• In-depth knowledge of Google Adwords, Facebook Ads & Google Analytics.
• Excellent problem solving & analytical skills.
• Strong quantitative skills with a knack for translating numbers into actionable insights and creatives.
• Ability to multitask in a fast-paced work environment.
• Punctual and dedicated to meeting goals & deadlines.
• Able to effectively work independently, and as part of a team.

• Proficient in .NET technology preferred (C#) & MS SQL WWF/WCF/WPF.
• Proficiency in.NET Framework & NET Technology preferred (C#) is necessary.
• Knowledge and working experience in MS SQL2008,2012,2014
• Good understanding of object-oriented programming (OOPs).
• Expertise in designing and working with MVC architecture is necessary.
• JQuery, AJAX, Bootstrap, Web API
• Knowledge of security implications of web applications and have experience designing secure
  web applications.
• Ability to document all development related activities.
• Provide support for all Technical requirements to include problem identification, reporting, analysis and resolution.
• To work independently on Entire Architecture Design.
• Priority will be given having Experience in third Party Integration.
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN
• Azure certification(s) of any kind.
  
  

DESIRED PROFILE

• She/he should be enthusiastic in the job role and a good team player.
• Self-motivated with a passion to code and willing to meet aggressive timelines.
• Strong Logical ability thinking skills to meet Client Requirements in specified time.