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- Editorialist YX is looking for a Technical Architect - Search. As part of this role, you will work with a team that builds a unified search platform to power various searches for our .com website,IOS app, and internal support tools. This search impacts thousands of customers in a day and will also become pivotal to our tech efforts as we continue to grow 30x YoY.
- You will own the technical direction for the team, and you will be leading key search projects from ideation all the way to deployment. You will be working closely with both technical and business leaders to fulfill your mission.
- Salary is no bar for the relevant candidate.
QUALIFICATION
- 6+ years of experience working in java and web services.
- 6+ years of experience working in the Search domain.
- Proven skills in designing scalable, highly available distributed systems which can handle high data volumes.
- Strong understanding of software engineering principles and fundamentals including data structures and algorithms.
- Solid understanding of concurrency and multi-threading, multiple design patterns, and debugging and analytical methodologies.
- Hands-on experience on Solr Cloud or ElasticSearch.
- Deep understanding of information retrieval concepts.
- Deep understanding of Linguistic processing like tokenizers, spellers, and stemmers.
- Hands-on experience on big data tech stacks, like Hadoop, Hive, Cassandra, and Spark is a plus.
- Self-directed, self-motivated, and detail-oriented with the ability to come up with good design proposals and thorough analysis of production issues.
- Excellent written and oral communication skills on both technical and non-technical topics.
RESPONSIBILITIES
- Designing and building a search engine using elastic search with engineers in the team for overall success for Search and other ML-based systems.
- Collaborate with peers from other Engineering groups to tackle complex and meaningful problems with efficient and scalable delivery of Search solutions.
- You are expected to be self-motivated, dedicated, and a solution-oriented individual. The main responsibilities for this position include:Leading effort to build large-scale, distributed, and highly available systems and pipelines.
- Leading effort to build large scale and highly available information retrieval systems
- Design and develop solutions using Java tech stack.
- Design and implement as per secure guidelines
- Work with QA to identify issues and fix them.
EDUCATION & EXPERIENCE
- B.Tech. in Computer Science or equivalent experience
- 6+ Yrs of experience in Java, Web services & Search Domain
- Experience working in Product based company
BENEFITS
- Retiral Benefits
- Medical Insurance
- Remote Working Opportunity for the time being
- MacBook
- Stock Options
- Gym Membership
Location: Chennai
Requirements:
- Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
- Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
- Gain Comprehensive Product Knowledge To Enhance Performance
- International Voice Process/International BPO
- U.K. Shift Timings - 01:30 PM - 11:30 PM
- Fluent Communication Skills Mandatory
- Location - N.I.B.M. Kondhwa, Pune M.H.
- Engage and individually manage customers from inception of the project until the solution is live
- Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
- Facilitate technical discussions and white boarding for project integrations and technical solutions from one to many technical applications
- Determine the scope of the implementation technology solution and the resources required to successfully complete
- Develop client requirements specifications for integrations, product extension and enhancements
- Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
- Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
- Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
- Participate in project planning activities, including defining detailed project tasks/activities
- Conduct implementation pilots and help customer envision final solution
- Train new clients on the essentials of systems to get them started on implementations
Minimum & Preferred Qualifications & Qualities
- Bachelor's degree or an equivalent combination of education and experience preferred
- Passion to solve complex problems of agriculture in a dynamic start-up environment
- Flexible, curious, exploratory, and can-do attitude
- Great sense of ownership and ability to work with very limited supervision
- Prior experience of working in software Industry especially in the Agri Sector will be preferred
- Experience handling customer success and delivery
- Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage
- Ability to speak English fluently
- PMP, ITIL Certifications is a plus
serving its customers with one of a kind enterprise HR Chatbot experience. LeenaAI has raised over $35 Mn from top Silicon Valley investors like Bessemer, Greycroft,
YCombinator, Elad Gil etc. Leena is being used by over 2000,000 employees globally in
companies like Coca-Cola, Sony, Tata Technologies, Marico, Vodafone, Cipla etc. and are
growing exponentially fast.
Job Description:
1. Build & Design conversational chatbots that can be directly deployed
for usage by a large volume of customers.
2. Build a training data for our machine learning engine to understand user queries.
3. Build FAQs from company policies.
4. Once system is live, need to debug the negative cases and correct it in the training data
built.
5. Manage End to End lifecycle of the data in the system till it achieves more than 90%
accuracy.
6. Build a master dataset of all the queries that comes into the system.
Requirements :
1. Adequate verbal communication skills in English. Ability to articulate
the solutions in simple & clear language.
2. Good analytical skills
3. Experience in handling customer queries/worked in chat support
4. Logical knowledge to make control flows.
5. Hands on experience in Microsoft Excel, Microsoft Word
Good to have:
1. Knowledge/Experience in building Chatbots using publicly available bot
platforms like Dialogflow, Microsoft Bot Framework, etc
Profile Roles and Responsibilities :
A) Recruit, Train, and Coach the Sales Team
1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance
2. Provide training, help, and second voice to the sales advisors to help them achieve their targets
3. Develop rebuttals for the evolving customer queries and train the team members on the same
4. Work with the Training Manager to ensure the success of trainees
B) Set goals and measure/audit performance of each team member
1. Develop sales target for each of the team member and explain them the same with deadlines
2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations
3. Conduct daily team hurdles to brief the team on the team and individual targets
4. Motivate team members to meet and exceed targets
Description
- Responsible for developing Web Applications.
- Design, Develop, enhance and test front-end, back-end web modules using Node.js, Express framework, My Sql and Mongo DB.
- Research and explore existing solutions, competition, to get a holistic understanding of the Design and development.
- Communicate and collaborate effectively with various teams for effective outcomes.
- Meet deadlines in a high intensity work environment
Primary Skills :
- Proficient in Nodejs
- Understanding of Front-End Technologies
- Good Knowledge of Node
- Proficient in RESTful APIs and API Communications
- Good Grasp of Asynchronous Programming and Its Workarounds
- Database Schema Creation for Business Processes
- Working Knowledge in User Authentication and Authorization
- Write Efficient Code
- Implementing Data Protection
- Error-Handling Skills