Elastic Search Architect

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

We are looking for a Flutter Developer to build and enhance our mobile application for Android and iOS. You will be responsible for developing a high-performance, user-friendly, and scalable app that delivers a seamless experience for travelers and property owners.

Key Responsibilities:

• Develop, test, and deploy Homly’s mobile application using Flutter.
• Optimize the app for performance, responsiveness, and smooth UI/UX.
• Integrate APIs, Firebase, payment gateways, and other third-party services.
• Work closely with designers and backend developers to ensure seamless functionality.
• Fix bugs, enhance app features, and ensure smooth navigation using GoRouter.
• Implement state management using Provider, Riverpod, or Bloc.
• Write clean, maintainable, and scalable code following best practices.

Solid knowledge and experience of working in C/C++ programming language

Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)

Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling

Responsible for technical design of a subsystem

Knows how to apply architecture and design patterns

About us:         Elixir Game Labs is part of a well-established group TCM Services, that focuses on seed funding globally since 2016 and has its presence in Navi Mumbai in India and Florida in the US. Elixir Game Labs was envisaged and incorporated in 2022. We are a young team of highly energetic gaming enthusiasts with a passion to create engaging mobile games.

About the role: As a Graphic Designer, you will take a significant part in shaping visual language and communications. You will be responsible for designing visually engaging & clutter-breaking graphics. The role would be reporting to the art lead.

Responsibilities:

·      Taking design briefs to understand requirements.

·      Develop intuitive, usable, and engaging interactions and visual designs for mobile.

·      Designing and producing marketing collateral by brand guidelines,

·      Presenting ideas, concepts and design solutions to various stakeholders and incorporating their feedback into the final design.

·      Collaborate with cross-functional teams throughout the design process.

·      Stay abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds.

·      Research and track advancements in mobile application design patterns.

·      Break any design problem down into viable actionable chunks and solve them with clarity and precision.

·      Staying in the loop and on top of the latest standards, changes, and trends in the mobile design field.

Candidate requirements:

·      Degree in Design, Fine Arts or related field.

·      Must have prior experience as a Graphic Designer as well as a strong portfolio of related projects.

·      Must possess a good knowledge of design tools such as Adobe Photoshop, Illustrator, and After Effects. Knowledge of Adobe XD/Figma is a plus.

·      Must pay strong attention to detail and have a keen eye for aesthetics.

·      Must have excellent communication skills and can clearly articulate your ideas, designs, & suggestions.

·      Must be a strong team player who can collaborate effectively with different stakeholders.

Perks:

·      Medical insurance

·      Recreational club & gym facility

·      Subsidized canteen food

·       

We are a well-funded B2B travel tech startup. We have raised ~USD 5 mn Pre Series A investment round despite the global pandemic and are looking to grow our Product & Tech team. We are growing rapidly. We have crossed our pre-covid numbers. We want to become the world’s biggest B2B travel company by enabling over million travel agents, travel entrepreneurs, and influencers to grow their business, and achieve Annualized GMV of $25 billion by 2026.

What’s on Offer:

• Best Combination of salary (₹12 to 21 LPA)
• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• A super passionate team with deep conviction which has stayed together during covid.
• Build world-class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!
  
  

About us: The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Amit: Tech Leader, 15+ yrs Tech exp, Ex Ola, Foodpanda, Shopclues, Cvent,
• Shrawan: Tech Leader, 17+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Tech Owner, 14+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh: Tech Owner, 11+ yrs Tech exp, Ex Hike, Foodpanda
  
  

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards.
• Good understanding of Cocoa Pods
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Good understanding of Git.
  
  

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics
• Working with TestFlight or Firebase for Beta Testing
• Working independently and closely with the Product teams
• Has worked in an Agile environment and understands what building an MVP is like
• Worked with Jenkins for iOS
  
  

Desired Candidate Profile

• 2.5 to 5 years of experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast-paced environment.
• Excellent structured problem-solving ability
  
  

Additional Details

• Office Location- Connaught Place, Delhi

Responsibilities:

• Concepting, creating, and building websites alongside our graphic design team, including taking designer wireframes and magically turning them into effective code.
• Working through the website development lifecycle to launch.
  Designing user-based interactions through an effective front-end architecture framework.
• Developing functional databases, applications, and servers to support our websites on the back end.
• Developing and designing RESTful services and APIs.
• Determining application responsiveness for consumers.
• Troubleshooting issues and problem-solving as necessary.
• Keeping current with industry trends and developments that can be applied to company needs.

Requirements:

• Bachelor’s Degree in Computer Science.
• Expertise with MEAN stack
• Fluent in CSS (Foundation or Bootstrap), JavaScript, and HTML, with an understanding of CSS preprocessors including Sass and LESS.
• Strong knowledge of Linux, JavaScript, and MongoDB with working knowledge of SQL Database and PHP.
• Experience with JS-based tools including Bower, Grunt, and Gulp.
• Working experience as a Full Stack Developer.
• Experience working with server technologies including Apache, ISS, Node.js, and Nginx.
• Experience in API design and development.
• Understanding of libraries including Backbone.js and jQuery.
• Experience with Docker, AWS, CI/CD, Jira is a plus.
• Strong knowledge of data structures, system design, and algorithms.
• Excellent communication skills, with strong attention to detail and a head for problem-solving.
• Skilled at working in tandem with a team, or unsupervised as required.

Develop, design, and implement embedded applications.

· Prepares appropriate documentation as required by internal product development processes

· Conducts and participates in design, code and test reviews and inspections, as well as the feasibility, efficacy and compliance to functional and regulatory standards.

· Works closely with the software team, the software verification team, the functional manager and the project manager.

· Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability and schedule goals.

· Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.

· Conduct and participate in reviews and inspections for all elements in the firmware lifecycle to ensure that our code quality and customer satisfaction goals are achieved

· Integrate and validate new product designs

· Provide post-production support

Skill Sets:

• B.Tech. / M.Tech. (any stream)

· Good knowledge in firmware development field with more than 3 years of experience

· Basic knowledge of software life cycle, algorithm and data structure.

· Excellent knowledge of OS, coding techniques, IP protocols, interfaces and hardware subsystems

· Adequate knowledge of reading schematics and data sheets for components.

· Ability to understand the electrical schematics and work closely with electrical team.

· Experience with Real Time Operating Systems and Embedded Linux.

· Mode of network connectivity - good idea about GSM/GPRS, Wifi, Ethernet mode of connections. TCP, MQTT, HTTP mode of connection will be a big plus

· Protocols Like UART, SPI, I2C, CAN, MODBUS, TCP/IP, USB, Bluetooth.

· Experience in modules like Wi-Fi, BLE, Lora WAN, ZIGBEE, RF etc.

· Should have experience in working with TFT and LED displays.

· Extensive experience in micro-controller/microprocessor (like ARM Cortex M, ESP32, STM Chips, NXP, BeagleBone , ESP chips, BeagleBone black, STM Chips, Atmega chips etc.)

· Familiarity with software configuration management tools, defect tracking tools, and peer review (GIT, SVN)

· History of driving project execution and timely delivery while ensuring a quality focus.

· Experience writing / interfacing with device drivers.

· Experience in Agile development processes and philosophies.

· Strong documentation and writing skills

Mandatory Skills:

· Basics of embedded system development

· Embedded C/C++

· Scripting Lang - Python

· Basics of wireless communication

· RTOS

· Strong Problem-Solving Skills

· Analytical Skills (Good Aptitude)

· Communication Skills

Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.

Hiring Location: Only From Gujarat

This position requires:

• Interview for software concepts, Programming skills (practical, hands-on) and overall attitude and approach towards problem solving.
• Good object oriented programming concepts and practical knowledge.
• Mobile application knowledge (Android, iOS) along with ADB/XCode is essential.
• Working knowledge of Databases along with the ability to write efficient queries.
• Overall attitude and approach towards building a career in QA Automation.
• Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.

If you are interested - please respond with the below details so that we can schedule an interview accordingly.

1. Current CTC / Expected CTC
2. If the selected - time period required to join.
3. Preferred interview Date / Time.

Education:

B.Tech/B.E. in Electronics/Telecommunication, Computers, BCA in Computers, B.Sc in Computers, Electronics

• Understand the overall requirements of the product/platform and specifically for the assigned feature/module.
• Design and Develop Software as per the product architecture and requirements.
• Code and unit testing of the feature/modules including appropriate design reviews and code inspections.
• Ensure adherence to the software development processes.
• Investigates software/system problems to isolate the root cause and provides innovative solutions.
• Collaborates with cross-functional teams (locally & globally) to ensure product releases meet quality, performance, scalability, reliability, and schedule goals.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering or Information Technology.
• 6-10 years of experience in software development using J2EE technologies
• Experience with Core Java, JEE5 (JSP/JMS/Web Services/Servlets), Spring, Hibernate, REST, JBOSS/Tomcat Servers
• 1+ years of experience using Azure IOT technologies
• Work experience in Azure IoT Suite: IoT HUB, Azure TSI, DPS, Service Bus, Azure Functions, Azure KeyVault, MCI/AKS, Azure AD
• Knowledge in Azure Data Lake, Azure SQL
• Strong understanding of object-oriented programming
• Knowledge in ReactJS, JQuery is a plus
• Good knowledge in SQL -preferable
• Must have worked in agile/scrum environment
• Good understanding of software development processes, preferably for a regulated medical devices environment (ISO13485/FDA)
• Ability to work with cross-functional and remote teams.
• Flexibility to work on different areas of the product/platform
• Good written and verbal English communication
• Ability to travel as needed (minimal)