Field Sales Executive

About Company

Company is a fast-growing start-up with a world-class platform that simplifies network monetization. Our mission is to enable any company to launch services atop any network infrastructure with radical simplicity. Leveraging the power of our platform, Reach also operates a top-rated mobile service Reach Mobile in the U.S. that donates 10% of data plan costs to provide life changing connectivity to women and students in need. About the Role: It’s a global role responsible for managing the product throughout the product lifecycle from planning to execution in support of organizational strategy and objectives.

Responsibilities:

• Write detailed user stories and acceptance criteria, draft user flows, communicate project scope effectively, and manage products through development, QA, UA Testing, and launch • Ability to understand business and technical requirements & conceptualize end-toend solutions

• Ensure requirements are communicated effectively to the business, design, operations, CS and development teams.

• Manage agile product development process from a product management point of view

• Participate in scrum meetings, planning, reviews and retrospectives • Maintain and prioritize the product backlog and track feature releases with different stakeholders

• Work with QA and engineering teams to streamline system integration, test and improve product features

• Serve as an in-house expert for our products and become the go-to person for all functional issues

• Manage all aspects of in-life products, including customer feedback, requirements, and issues

• Have Strong OSS/BSS requirement gathering and solution experience (Telecom domain).

• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing & Service provisioning. Skills and Qualifications:

• A Bachelor’s degree in Computer Science, Engineering or equivalent preferred 

Requirements for the Role

• 5+ years experience with manual and automation testing
• Experience with QA methodologies for large scale web and mobile applications, understanding of software development process
• Experience with mobile,(android and iOS) web and API automation testing using tools such as Selenium, Appium and Postman
• Demonstrated ability to work well with others in a team environment and with geographically distributed teams
• Experience working with SCM tools like Git
• Experience in implementing CI/CD regression pipelines

We are looking for a passionate tech lead with a diverse backend technology background to lead large engineering teams at Simform.

You should have a good understanding of software architecture design, backend technologies, cloud platforms and have experience leading a team of developers.

• Helping project teams with solutions architecture, troubleshooting, and technical implementation assistance. 
• Occasionally working as a software developer if the situation demands
• Use your expertise in different tech-stack/languages, tech architecture etc., to drive improvements in accuracy, quality, the efficiency of projects. 
• Oversee project teams' work and provide assistance for any troubleshooting or technical implementation guidance. 
• Delivering training sessions and providing technical guidance to the developers, deep technical troubleshooting, etc.
• Ensure standards and best practices are implemented and practiced by large cross-technical teams.

• Technical background with over 7 years dabbling into multiple technologies and grasping crux of them.
• Significant hands-on experience with at least 2 tech stack (MEAN/MERN, Php/laravel, Python, RoR )  
• Experience in building reliable, robust, secure and high-performance in-production software systems with a large user base. 
• Strong understanding of Cloud (Preferably AWS) and conceptual understanding of  CI/CD, DevOps. 
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
• Exposure and expertise in design patterns and software design patterns in general

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

We are a team of internet entrepreneurs who love yoga as much as we love science.

Our vision is to lighten thw load of humanity one breath at a time.

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
• Own the Live chat feature and inbound customer calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create and present reports as required.
• Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

• Proven customer support experience or experience as a client service representative
• Exposure to US customers, with excellent oral and written communication skills in English.
• Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
• A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
• Ability to work in fast paced and high pressure environment
• Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.

Job description

Client: MNC (WFO)

Role: ANGULAR DOT NET DEVELOPER

Exp: 5 years to 8 years

CTC : UPTO 28 lpa.

NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

Hands-on working knowledge and experience is required in:

a. Extensive experience working on C#, .net and .net core frameworks

b. Relational Databases (SQL Server, etc.)

c. Experience with Angular is a must

d. Agile Methodologies (Scrum, TDD, BDD, etc.)

e. Experience working with distributed teams across regions and time zones

f. Strong organizational skills

g. Display detailed, critical, quality-oriented, skeptical thinking about the product

• Experience with several of the following tools/technologies is desirable:

a. GIT, Jira, Jenkins, SharePoint, Visual Studio Code.

b. Microservices Architecture, Domain Driver Design, Test Driven Development is a must

c. Design Patterns and implementing the Design Patterns

d. Development of Complex Application and System Architectures

e. Data Structures and Algorithms using C# and .NET

f. Experience working in Azure Cloud will be a big bonus as all our systems are in the Cloud

a. Azure App Services

b. Azure Functions

c. Azure Cosmos

d. Azure K8S

• Knowledge of the following technologies is a plus:

a. Continuous Integration and Continuous Delivery Tools like Azure DevOps, GitHub, Git, etc.

b. Containerization Technologies(DOCKER).

Industry

• Information Technology & Services

Employment Type

Full-time

Job Description

• Design & implement backend APIs 
• Mentor junior developers technically.
• Actively work to reduce tech debt in the backend
• Work towards more stability & scalability of the backend
• Tech stack - Java, AWS, Aurora etc. 

Eligibility

• 4-8 years of product company experience
• OOP implementation experience. Programming language does not matter. We use Java internally but have hired folks from non Java background.
• Hands on experience in SQL, Dynamo DB, Postgres etc preferred. 
• Prior experience building REST APIs
• Advanced understanding of AWS stack
• Prior knowledge of solving problems at scale.