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Dear Aspirants,

We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.

We shall reach you back for scheduling the interviews post this.

About the Company :

Driven by a Passion for Excellence :

Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Educational Qualification :

- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level - 1 to 5 yrs

Location - Andheri (Mumbai)

Technical expertise required :

1. a) Meeting clients to understand their CRM and process requirements.
2. b) Work as a team member for system requirements definition process and system setup during implementation.
3. c) Re-engineer business processes to ensure accurate CRM roll-out.
4. d) Creating and managing the project schedule, participating in performance standards discussions.
5. e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
6. f) Coordinating with departments to ensure delivery.

Desired Proficiency :

1. a) Excellent verbal and written communication, problem-solving, and analytical skill.
2. b) Ability to deliver on timeliness
3. c) Excellent customer facing skills
4. d) Appreciation of Business Issues
5. e) Strong Technical background.
6. f) Experience in BFSI and CRM domain is preferred.
7. g) Exposure to Microsoft .NET framework and databases is a plus.

If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.

Regards,

Deepak Sharma

Human Resources

Big Picture (The Opportunity) : 

Do you take pride in your web development ability? Would you like to use your skills in an energetic atmosphere? Are you dedicated to the craft, write code that they are proud of and can hit the ground running , you’re in the right place.

What do we want from you ? (Our Expectations) : 

• To manage our back-end services and ensure a seamless interchange of data.
• You will be responsible for developing and coding all server-side logic and also to maintain the central database and respond to requests from front-end developers. 

What are you required to do ? (Your Responsibilities) 

• Writing back-end code and building efficient modules.
• Produce detailed specifications
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Updating and altering application features to enhance performance.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Develop and deploy new features to facilitate related procedures and tools if necessary
• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set 

We are looking for a Ingredients HORECA Sales to grow business with hotels, restaurants, cafes, and catering clients. The role focuses on acquiring new accounts, managing key customers, and driving sales of food ingredients within the HORECA segment.

Key Responsibilities:

• Identify and onboard new HORECA customers across hotels, restaurants, cafes, and caterers.
• Manage and grow sales with existing foodservice accounts to achieve volume and revenue targets.
• Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals.
• Execute local promotions and sales initiatives to increase product usage and brand visibility.
• Monitor pricing, contracts, and customer performance to ensure profitable growth.

Requirements

• Graduate in Hospitality, Food Technology, or related field.
• 8–15+ years of experience in HORECA / Foodservice sales.
• Strong network within HORECA customers.
• Good communication and negotiation skills.
• Proven ability to meet sales targets.

Benefits

• Collaborative work environment
• Performance-based incentives

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

The role

We are currently seeking results-driven Sales Executives to join our team. The Sales Executive will be responsible for driving revenue growth by acquiring new clients and maintaining strong relationships with existing clients. The Sales Executives will play a key role in expanding our client base and achieving sales targets

Key Responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.

Designation: Sales Engineer - Woodworking Industry

Role Defination : Sales Engineer is responsible for implementing NITSHAW sales strategies and achieving sales targets assigned to him. He is responsible for creating new opportunities and generating sales from existing as well as new customers.

Roles and Responsibilities 

·         Introductory Sales Meetings

·         Customer requirement analysis

·         Techno-commercial Sales Proposals

·         Technical and commercial meetings

·         Follow ups, Negotiations and Sales Conversion

·         Payment Collection

·         Customer Satisfaction

·         CRM Updates & Reporting

·         Events participation and Coordination

Expected Profile

o Bachelor's or Masters's degree with 2-5 years experience in Sales / Business Development of Capital Equipment or Industrial products

o  Experience in the Woodworking / Furniture manufacturing industry and Machines will be advantageous.

o  Excellent written and spoken and presentation skills.

o  Ready to travel extensively.

o Should have Good Negotiation & Deal Making Skills

Location : Bangalore | Pune | Mumbai

Desired Candidate Profile

• 6+ years of experience in managing rural markets
• Rigour for numbers
• Proven record of managing large teams
• Ability to handle and deliver in challenging environments    

Responsibilities:

• Build a high-quality web application from scratch.
• Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness
• Work as part of a team developing web applications and services using Agile development methods.
• Contribute to team and organizational improvements in process and infrastructure.
• Code, test and operate Laravel based services.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Document the development process, architecture, and standard components
• Developing JSON, REST, and SOAP APIs/web services.

Skills Requirements

• Strong expertise in PHP programming on Laravel with deep understanding on Laravel features and libraries
• Restful API development expertise is a must
• Must be proficient in Web development technologies like HTML 5, CSS 3, Javascript, Node-JS
• Knowledge of jQuery and HTML
• Knowledge of MySQL and Query Optimization
• Knowledge of GIT
• Good written communication skills.
• You must be humble and a team player.
• Experience in handling a team and Project Management.
• Understanding of MVC design patterns
• Hands on experience with any E-commerce website.

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

• Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
• Experience on Springboot/SpringCloud/Restful Webservices
• Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
• Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
• Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber