
Dear Aspirants,
We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.
We shall reach you back for scheduling the interviews post this.
About the Company :
Driven by a Passion for Excellence :
Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification :
- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level - 1 to 5 yrs
Location - Andheri (Mumbai)
Technical expertise required :
- a) Meeting clients to understand their CRM and process requirements.
- b) Work as a team member for system requirements definition process and system setup during implementation.
- c) Re-engineer business processes to ensure accurate CRM roll-out.
- d) Creating and managing the project schedule, participating in performance standards discussions.
- e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
- f) Coordinating with departments to ensure delivery.
Desired Proficiency :
- a) Excellent verbal and written communication, problem-solving, and analytical skill.
- b) Ability to deliver on timeliness
- c) Excellent customer facing skills
- d) Appreciation of Business Issues
- e) Strong Technical background.
- f) Experience in BFSI and CRM domain is preferred.
- g) Exposure to Microsoft .NET framework and databases is a plus.
If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.
Regards,
Deepak Sharma
Human Resources

About CRMnext
About
Connect with the team
Similar jobs
Purchase Engineer will be responsible for sourcing equipment, goods and services and managing vendors.
Roles & Responsibilities:
• Source Raw materials, fabrication & consumable electrical items.
• Run MRP thrice a week for optimal results.
• Raise & issue PO to supplier,
• Ensure on-time supplier delivery;
• Raise debit-note for rejected materials;
• Update stores for returning rejected materials;
• Update pending work order status/report to Suppliers;
• Reviewing, evaluating, consolidating, upgrading and approving purchase requests;
• Track price changes & prepare comparative statements;
• Craft negotiation strategies and close commercial deals with best terms;
• Ensure clear requirements documentation;
• Partner with reliable vendors and suppliers;
• Determine quantity and timing of deliveries;
• Examine & resolve shortages and quality issues; procurement delays;
• Coordinate regularly with Sales, Production, Engineering, Quality, Stores, HR & Admin, Process & Accounts Departments;
• Maintain records/reports as per ISO requirements;
• Work non-traditional hours on weekends and holidays during exigencies;
• Any other task assigned by management;
• Reporting to Dy Manager-Purchase
Key Result Areas/KRAs (annual evaluation across entire Company) for Purchase Engineer:
• Identifying & recommending Suppliers;
• Coordinating with Suppliers by raising Enquiries, Purchase Orders And Receipt Of Materials;
• Follow–up on all Orders placed;
• Analysing the purchase requirements.
• Developing and maintaining systems to procure material.
• Cost Reduction - alternate Vendor Development;
• Handle any related matters to Purchase;
• Responsible for timely passing of the bills;
• Responsible in gathering & sorting related documents for Purchase;
• Responsible for timely delivery of the material.
Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry
Location Gurgaon
Experience 3-6 year
Industry: Fashion/apparel/Leather
Qualifications: Bachelor degree in Marketing, Business Administration, or a related field
We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.
Key Responsibilities:
1. Customer Data Management:
· Maintain and update the CRM database to ensure data accuracy and consistency.
· Segment customer data to enable targeted and personalized marketing efforts.
· Monitor customer interactions to keep profiles current and actionable.
2. Campaign Management:
· Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.
· Optimize campaigns through A/B testing, personalization, and automation.
· Track and analyze campaign performance to provide actionable insights.
3. Customer Engagement and Retention:
· Develop and implement customer loyalty programs and initiatives.
· Identify and address customer pain points to improve satisfaction.
· Assist in resolving customer queries or concerns through CRM platforms.
4. Analytics and Reporting:
· Analyze customer data to uncover trends, preferences, and opportunities.
· Prepare detailed reports on customer engagement, retention, and campaign ROI.
· Provide recommendations to enhance the customer lifecycle journey.
5. Collaboration and Coordination:
· Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.
· Coordinate with vendors and software providers for CRM platform updates and improvements
6. Customer Interaction and Support:
· Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.
· Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.
7. Skill Required:
· experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).
· Strong analytical skills and the ability to interpret data effectively.
· Excellent communication and interpersonal skills.
· Knowledge of email marketing and customer segmentation techniques.
· Familiarity with marketing automation tools and platforms.
· Experience with loyalty programs or customer retention strategies.
Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Location: New Delhi or Remote
Qualifications:
Education: Bachelor’s degree in Business Administration, AI/ML, Data Science, or a related field; MBA preferred.
Experience: Minimum of 5+ years of experience in strategic planning, business development, or operations management, preferably in the AI, IT, or outsourcing industry.
Skills:
- Strong analytical and problem-solving skills.
- Proven ability to craft actionable strategies backed by data-driven insights.
- Excellent communication and stakeholder management abilities.
- Solid leadership experience in managing teams and cross-functional projects.
Technical Knowledge: Understanding of AI, machine learning, and data annotation processes is a strong advantage. Proficiency in tools like Excel, PowerPoint, and data visualization software is required.
Preferred Qualifications:
- Experience in AI-related industries, including data collection, annotation, transcription, or localization.
- Proven track record of driving strategic initiatives that delivered tangible business results.
- Familiarity with global markets and managing offshore teams
Key Responsibilities:
- Strategic Planning
- Market Insights
- Client Growth Strategy
- Operational Optimization
- Performance Tracking
- Revenue and Cost Management
- Innovation Leadership
What we are looking for:
=> Bachelors/Masters degree in Computers/IT or equivalent.
=> 5-8 years of relevant experience in web development.
=> Strong PHP, MySQL & Codeigniter (MVC Framework) hands-on experience (at least 12-15 projects).
=> Database schema design and query optimization.
=> AWS hands-on experience with EC2, ELB, RDS, CloudFront, Lambda, code deploy, etc.
=> Experience with e-commerce platforms, payment gateways will be a big advantage, especially on content-heavy platforms.
=> Hands-on experience and a good understanding of GIT Commands.
=> Good to have experience with the RESTful API.
=> Ability to decipher and write complex database queries for analysis and optimization.
=> Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
=> Understanding of scalability issues and their solutions.
=> Need to be articulate with a good degree of written & oral communication skills.
=> Exposure to UI/UX would be a added value.
=> We are looking for an immediate joiner (within 15 days or less).
=> This role may include night shifts.
Head Office: Koramangala, Bengaluru, Karnataka, India.
Work Location: Work From Home
Working Days: Monday to Friday
Shift & Timming: Regular (09:00 AM to 06:00 PM) / Night (08:00 PM to 05:00 AM)
Working Hours: 9 Hrs
Senior Software Engineers are responsible for the design and development of the suite of cloud-based software products utilizing cutting-edge tools and technologies.
What You Will Be Doing:
Work on Internet scale applications, where performance, reliability, and scalability, are critical design goals – not after-thoughts.
Learn the nuts and bolts of Microservices Architecture and build robust RESTful APIs.
Create beautiful, interactive, and easy-to-use web applications using modern client-side frameworks and libraries.
Gain experience with different database technologies, ranging from traditional relational to the latest NoSQL products such as Couchbase and Elastic Search.
AWS for infrastructure, deploying services with ECS and Lambda
What You Will Need for this Position
The prerequisites for joining our development team are simple. We care more about your attitude and aptitude than the specific tools and technologies you have used in the past. You need to have a strong passion for software development and must take pride in your coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment.
5+ years of overall development experience, which ideally includes working with an object-oriented language (Java)
Experience with using and implementing RESTful APIs.
Experience with one or more of the following databases: traditional relational database as well as document/NoSQL storage.
Experience with JavaScript, React/Angular/Vue and Node.js. We will also welcome proven engineering leaders who are eager to immerse themselves in mastering Typescript/JavaScript and our tech stack
BS, MS or PhD in Computer Science OR related technical discipline.
Big plus if prior experience with video processing, streaming and video-related cloud services such as AWS Elemental & Amazon IVS
Salary :- No bar for deserving candidates
Apptroit is a leading Mobile App & Web Solution Development Company in the USA, UK, UAE and India and serving its clients across the globe. Also having proficient and dedicated Android app developers, iOS App developers, designers and digital marketing experts with a reputation for getting things done. We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.
We are looking for a skilled Full Stack Developer with experience with ReactJS, Nodejs/Express, working exposure to NoSQL, AWS and Python who will be responsible for developing and designing web applications for our company. In order for you to succeed in this role, you will need to be proficient in JavaScript, HTML, CSS, and have solid knowledge and experience in programming applications.
Responsibilities:
- Build the front-end of applications through appealing visual design
- Design client-side and server-side architecture
- Design, develop and manage well-functioning databases and applications
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Ship code quickly and iteratively every day working with large real world datasets.
Requirements:
- Proficient in Javascript (React/Angular/Vue) Preferable good experience with Nodejs, Express)
- Bachelor degree in Web development or related field, or relevant experience.
- Solid knowledge and experience in programming applications.
- Proficient in NoSQL (MongoDB) and SQL (MySQL, Postgres)
- Dedicated team player.
- Ability to thrive in a fast-paced environment.
- Solid ability in both written and verbal communication.
- Knowledge of programming language and technical terminology.
- Able to develop ideas and processes and clearly express them.
- High degree of independent judgment.
- Able to solve complex problems.
- Experience with Python, RoR and/or PHP desired.











