Business Analyst

Job Overview

We are seeking a professional, well-presented Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will create a welcoming front-desk experience while efficiently handling daily reception responsibilities and providing basic administrative support to the HR/Admin team.

Key Responsibilities

• Greet and welcome clients, visitors, and guests with professionalism and warmth
• Manage incoming calls, emails, and general inquiries promptly and courteously
• Ensure the reception area is clean, organized, and presentable at all times
• Schedule appointments and coordinate calendars as required
• Manage office supplies and coordinate with vendors and service providers
• Maintain records, files, and documents in an organized manner
• Coordinate couriers, deliveries, and incoming/outgoing mail
• Provide administrative support for meetings, interviews, and office activities
• Assist with day-to-day office operations and support other departments when needed

Required Skills & Qualifications

• Excellent verbal and written communication skills in English (Kannada proficiency is a plus)
• Professional, presentable, and well-groomed appearance
• Strong organizational, multitasking, and time-management skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Friendly, approachable, and customer-focused attitude
• Prior experience in a receptionist or front-desk role is an added advantage

Positively engage with the public and motivate them to support INGOs by donating for a social cause.

Work with your Team Leader and Coach to achieve weekly quantity and quality fundraising targets.

Ensure you possess relevant collateral/resources to carry out your role Obtain and identify quality donors using methods outlined in Core Skills training.

Participate in training sessions as directed by your Team Leader or Coach. Actively share trained information and fundraising techniques with fellow team members

Clear, regular and timely communication with Team Leader and Coach Collegial relationships maintained with other team leaders and members.

Positive relationships built and maintained with shopping centre management/councils and local authority and regulatory rules adhered to.

About the Role

We are seeking a detail-oriented QA Engineer with strong expertise in automation testing, test planning, and cloud technologies. The ideal candidate will ensure the quality and reliability of our products through rigorous manual and automated testing, while also contributing to continuous improvement in our CI/CD pipeline and cloud-native environments.

Responsibilities

• Design, develop, and execute test plans, cases, and scripts for functional, integration, system, regression, and UAT testing.
• Build and maintain automation frameworks for E2E and API testing (Playwright, SoapUI, or similar).
• Integrate automated test suites into CI/CD pipelines to enable continuous testing.
• Collaborate with developers, product managers, and DevOps engineers to ensure high-quality software delivery.
• Perform defect tracking, reporting, and root cause analysis to drive continuous improvement.
• Apply knowledge of AWS cloud-native services and Terraform to support testing in cloud-based environments.
• Write and maintain reusable test automation scripts with JavaScript/TypeScript.
• Support release validation, performance checks, and production monitoring as needed.

Must-Have Requirements

• Strong experience in test planning & execution (functional, integration, regression, UAT).
• Hands-on with automation testing frameworks (Playwright, SoapUI, etc.).
• Proficiency in JavaScript with basic understanding of TypeScript and SQL.
• Experience with Terraform and good exposure to AWS Cloud Native services.
• Ability to integrate test automation with CI/CD pipelines.

Nice-to-Have Skills

• Familiarity with other automation tools (Selenium, Cypress, Postman, etc.).
• Experience in performance testing and security testing.
• Knowledge of Docker/Kubernetes for containerized environments.
• Strong analytical and problem-solving skills.

Strong knowledge of PHP web frameworks laravel

• Proficiency in modern HTML/CSS
• Excellent skills and experience with Apache, Laravel, Javascript, JQuery, Bootstrap and MySql
• Knowledge of best practices, cross browser compatibility and developing for mobile devices
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

Roles and Resposibilities

• Design and implementation of the overall web architecture.

• Flawless implementation of our approved user interface.

• Design and deployment of our database used in online and offline executions and construction of our REST API.

• Integrating with third-party APIs and existing frameworks.

• Design and implementation of continuous integration and deployment.

• Providing improvements to the product being supported.

• Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.

• Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.

• Design, code, test, debug, maintain, and document programs.

• Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.

• Programming, updating, and managing server-side code.

• Working closely with other developers to maintain structured code.

• Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.

Required Skills

• At least 3 years of experience with: Relevant back-end programming

• in NodeJS, ReactJS, ExpressJS, JavaScript

• Database design and management, including being up on the latest practices and associated versions.

• Server management and deployment for the relevant environment

• Familiarity with a relevant and globally supported framework—both front-end and back-end.

• Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries

• Thorough understanding of user experience and possibly even product strategy.

• Experience implementing testing platforms and unit tests

• Proficiency with Git

• Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.

• Excellent knowledge of relational databases. Excellent skills in DB schema design.

Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku

Industry

Information Services

Employment Type

Full-time

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations