Business Analyst

at CRMnext

Business Analyst

CRMnext

Company

Home

Business Analyst

at CRMnext

Posted by Deepak Sharma

1 - 5 yrs

₹3L - ₹8L / yr

Mumbai

Skills

Business requirements

BRD

JIRA Agile

FRS

Dear Aspirants,

We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.

We shall reach you back for scheduling the interviews post this.

About the Company :

Driven by a Passion for Excellence :

Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Educational Qualification :

- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level - 1 to 5 yrs

Location - Andheri (Mumbai)

Technical expertise required :

a) Meeting clients to understand their CRM and process requirements.
b) Work as a team member for system requirements definition process and system setup during implementation.
c) Re-engineer business processes to ensure accurate CRM roll-out.
d) Creating and managing the project schedule, participating in performance standards discussions.
e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
f) Coordinating with departments to ensure delivery.

Desired Proficiency :

a) Excellent verbal and written communication, problem-solving, and analytical skill.
b) Ability to deliver on timeliness
c) Excellent customer facing skills
d) Appreciation of Business Issues
e) Strong Technical background.
f) Experience in BFSI and CRM domain is preferred.
g) Exposure to Microsoft .NET framework and databases is a plus.

If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.

Regards,

Deepak Sharma

Human Resources

Dear Aspirants,

We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.

We shall reach you back for scheduling the interviews post this.

About the Company :

Driven by a Passion for Excellence :

Educational Qualification :

- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level - 1 to 5 yrs

Location - Andheri (Mumbai)

Technical expertise required :

a) Meeting clients to understand their CRM and process requirements.
b) Work as a team member for system requirements definition process and system setup during implementation.
c) Re-engineer business processes to ensure accurate CRM roll-out.
d) Creating and managing the project schedule, participating in performance standards discussions.
e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
f) Coordinating with departments to ensure delivery.

Desired Proficiency :

a) Excellent verbal and written communication, problem-solving, and analytical skill.
b) Ability to deliver on timeliness
c) Excellent customer facing skills
d) Appreciation of Business Issues
e) Strong Technical background.
f) Experience in BFSI and CRM domain is preferred.
g) Exposure to Microsoft .NET framework and databases is a plus.

If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.

Regards,

Deepak Sharma

Human Resources

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About CRMnext

Founded :

2001

Type :

Services

Size :

100-1000

Stage :

Profitable

About

CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation. It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital onboarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations. People from 11 nationalities bonding to work towards a common goal of helping organizations achieve digital transformation, re-imagine customer experiences and practice leadership. With continued growth and success, social responsibility has remained on the top of our business priorities. We believe that social equality can only be achieved by improving education and thus we help underprivileged kids stay in school, improve their access to quality education and assist the bright ones to become stars. Our foundation "Nimayaa", is committed to these changes in society.

Deeksha Gupta

Connect

Deepak Sharma

Connect

Company social profiles

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