11+ Focus Jobs in Bangalore (Bengaluru) | Focus Job openings in Bangalore (Bengaluru)

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Content Strategist / B2B Content Marketer

EXPERIENCE : 3 - 5 Years

As we expand our marketing efforts, we’re looking for a Content Strategist / B2B Content Marketer who can translate complex ideas into powerful stories that resonate with our ideal customer profile and fuel our demand generation efforts.

Role Summary:

We are looking for a strategic content marketer who can craft high-value content that is aligned with our ICP and demand generation goals. You will own the planning, development, and optimization of thought leadership content that drives awareness, engagement, and leads.

Roles & Responsibilities:

●      Research, write, and optimize blogs, eBooks, whitepapers, reports, and other long-form content.

●      Collaborate with SEO & design to ensure content is both discoverable and visually engaging.

●      Develop monthly content calendars aligned with campaigns, ICP, and lead lifecycle.

●      Ghostwrite or support director-level content (LinkedIn posts, interview-style articles, etc.).

●      Contribute to newsletters, landing pages, and social copy as needed.

●      Maintain quality, originality, and consistency across all formats.

Must have skills:

●      3-5 years of experience in B2B content marketing or content strategy.

●      Strong storytelling and writing skills with a portfolio of long-form content and campaign-driven copywriting.

●      Understanding of SEO, content funnels, and ICP-based content planning.

●      Comfortable collaborating with designers and subject matter experts.

●      Self-starter with a proactive mindset and the ability to work in a fast-paced, high-growth environment.

Good to have skills:

●      Experience in IT services or SaaS domain.

Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.

What this role is about :

We are looking for interns who possess a passion for pushing technology to the limits and finding creative solutions that make an impact for our users. As part of the product management team, you will work closely with user research and cross-functional teams to identify product insights, create the product vision, drive development and continuously iterate.

What we look for:

- Ability to work cross-functionally in a highly collaborative but fast, changing and ambiguous environment

- Understanding of the consumer through research, and market data and with focus on the consumer during product development

- Spark that separates you from the rest

- Ability to think out of the box and on your feet

- Passion for consumer-facing high-quality products.

- Ability to understand and evaluate complex engineering systems and suggest creative solutions by collaborating closely with engineering

- Exposure to product design with some experience in creating wireframes, storyboards, user flows and process flows 

- Strong business acumen

You should apply if:

- You are a graduate in Engineering or a related subject

- You have some experience in product related internships

- You're passionate about building the best possible user experience

- You have some exposure to Figma or Sketch and software development

- You're passionate about sharing your knowledge and collaborating across teams

- You are comfortable with ambiguity and have the skill to transform broad ideas into action plans

- You have empathy towards users and colleagues, are creative and excited by ideating/ building

- You seek high ownership, independent environments and feedback oriented cultures

What You’ll Gain:

-Hands-on experience in defining product strategy and executing features in a fast-paced fintech startup.

-Exposure to the end-to-end product lifecycle, from ideation and research to execution and launch.

-Opportunity to work closely with cross-functional teams, including engineering, design, and marketing.

-Mentorship from experienced product managers to sharpen your analytical and problem-solving skills.

-A deeper understanding of user behavior, data-driven decision-making, and fintech industry trends.

-Potential opportunity for a full-time role based on performance.

You will make an ideal candidate if you have: 

• Overall 6+  years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot 

• Experience in using dockers and Linux.

• Hands-on coding experience in developing web applications with REST APIs

• Good understanding/exposure to Kafka and Elastic.(must have)

• Log stash understanding is add-on

• Worked in a CI/CD environment with Jenkins and handled deployments by yourself 

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

We are looking for a passionate Software Engineer to design, develop and install software
solutions. You will form part of a team that will build infrastructure to revolutionize the way
real-estate transactions work in India.
We are looking for a solid Rockstar engineer who can hack around multiple technologies and
build highly scalable, low latency, distributed systems with RESTful services, the latest frontend
MVC frameworks, native apps for android & IOS, and part of building core front-end frameworks.
The pace of our growth is incredible – if you want to tackle hard and interesting problems at
scale, and create an impact within an entrepreneurial environment, join us!

Job Responsibilities:
Execute full software development life cycle (SDLC)
Develop flowcharts, layouts, and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
You will build robust secure and scalable micro-services to power the NoBroker platform for end customers.
● You will be contributing to NoBrokers customer success cloud and enable data-driven
decisions using bots, machine learning & artificial intelligence algorithms.
● You will be responsible to implement RESTful services with metric-driven KPIs. You will
be working closely with other team members to develop world-class reusable UI
components.

Primary Requirements:
B.Tech/B.E. from a reputed college or related technical discipline with 2+years of hands-on
experience in the following Technology and programming methodology :
● Proven work experience as a Software Engineer or Software Developer
● Experience designing interactive applications
● exposure in building RESTful APIs, Hands-on working experience with the Scalable and
fault-tolerant application.
● Working experience with databases like SQL and NoSQL (MySQL, MongoDB,
Redis, and elastic search)
● Provenance experience with any ORM tools like JEE, Spring, Hibernate.
● Experience with test-driven development
● Proficiency in the software engineering tool
● High adaptability in a dynamic start-up environment.

The KRA for the position is as follows:

• Make outbound cold/warm calls to find qualified leads
• Good knowledge of internet search techniques to identify potential clients / partner companies  and update the prospect database
• Follow up on inquiries, engage in intelligent conversations with these inquiries leading to appointments and demo requests with client
• Give Product demo and presentation to client
• Research, prospect and identify large customer opportunities ensuring sufficient numbers in the funnel to ensure target attainment
• Involved in scope-of-work and proof-of-concept study
• Involved in market survey in the EdTech domain
• Involved in competition analysis

• Responsible for Verification Strategy, Infrastructure, Planning and Execution (Manual and Automation)
• Participate in requirements, architecture, and design reviews to come up with an appropriate test strategy.
• Author Review & execute automated tests.
• Maintenance of Automation Test Cases / Frameworks
• Excellent communication skills, ability to quickly make and influence technical decisions as part of the product development, and drive open issues to a successful closure
• Drive continuous integration by development and automated execution of verification & validation tests.
• Provide estimates of detailed level project-related verification activities.
• Understand and manage integration points with other systems that interface with your applications

Qualifications

• Bachelor’s degree in Computer Science or master’s degree in Software Engineering or Information Science/Technology or a related field with 4-8 years experience.
• 4+ years of experience in testing enterprise and web applications.
• Experience with object-oriented programming languages like Java.
• 4+ years of experience in working with automated tools like Selenium.
• Experience in developing different automation framework architecture, API automated tools
• Hands-on in javascript.
• Experience in writing complex SQL queries and PL/SQL knowledge.
• Familiarity with SCRUM/AGILE software development lifecycle (requirements, design, code, test)
• Ability to work with cross-functional and remote teams.

Good to Have

• Azure Cloud Dev ops experience
• Working experience on source control systems (e.g. Git)