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Power BI Developer(Azure Developer )

Job Description:

Senior visualization engineer with understanding in Azure Data Factory & Databricks to develop and deliver solutions that enable delivery of information to audiences in support of key business processes.

Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business and technical counterparts.

Desired Competencies:

• Strong designing concepts of data visualization centered on business user and a knack of communicating insights visually.
• Ability to produce any of the charting methods available with drill down options and action-based reporting. This includes use of right graphs for the underlying data with company themes and objects.
• Publishing reports & dashboards on reporting server and providing role-based access to users.
• Ability to create wireframes on any tool for communicating the reporting design.
• Creation of ad-hoc reports & dashboards to visually communicate data hub metrics (metadata information) for top management understanding.
• Should be able to handle huge volume of data from databases such as SQL Server, Synapse, Delta Lake or flat files and create high performance dashboards.
• Should be good in Power BI development
• Expertise in 2 or more BI (Visualization) tools in building reports and dashboards.
• Understanding of Azure components like Azure Data Factory, Data lake Store, SQL Database, Azure Databricks
• Strong knowledge in SQL queries
• Must have worked in full life-cycle development from functional design to deployment
• Intermediate understanding to format, process and transform data
• Should have working knowledge of GIT, SVN
• Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.
• Basic understanding of data modelling and ability to combine data from multiple sources to create integrated reports

Preferred Qualifications:

• Bachelor's degree in Computer Science or Technology
• Proven success in contributing to a team-oriented environment

Strong Solution Architect – Linux Platforms & Virtualization profiles

Mandatory (Experience 1) – Must have 8+ years of experience in Linux platform engineering, infrastructure, or architecture roles.

Mandatory (Experience 2) – Must have deep expertise in Linux operating systems (Red Hat Enterprise Linux, Ubuntu), including system administration, kernel tuning, and performance optimization.

Mandatory (Experience 3) – Must have strong experience with virtualization technologies (VMware vSphere, KVM, or Hyper-V) and architecting enterprise-grade virtualization environments.

Mandatory (Experience 4) – Must have experience defining high availability (HA), disaster recovery (DR), and business continuity strategies.

Mandatory (Experience 5) – Must have experience with automation tools (Ansible, Terraform) and scripting (Bash/Python), along with familiarity in containerization (Docker) and orchestration (Kubernetes).

Mandatory (Experience 6) – Must have strong knowledge of networking, storage systems, and security hardening/compliance, with experience in Agile or DevOps-driven environments.

Mandatory (Skill) – Must have excellent problem-solving, communication, and stakeholder management skills.

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

• Responsibilities
       - Responsible for implementation and ongoing administration of Hadoop
  infrastructure.
       - Aligning with the systems engineering team to propose and deploy new
  hardware and software environments required for Hadoop and to expand existing
  environments.
       - Working with data delivery teams to setup new Hadoop users. This job includes
  setting up Linux users, setting up Kerberos principals and testing HDFS, Hive, Pig
  and MapReduce access for the new users.
       - Cluster maintenance as well as creation and removal of nodes using tools like
  Ganglia, Nagios, Cloudera Manager Enterprise, Dell Open Manage and other tools
       - Performance tuning of Hadoop clusters and Hadoop MapReduce routines
       - Screen Hadoop cluster job performances and capacity planning
       - Monitor Hadoop cluster connectivity and security
       - Manage and review Hadoop log files.
       - File system management and monitoring.
       - Diligently teaming with the infrastructure, network, database, application and
  business intelligence teams to guarantee high data quality and availability
       - Collaboration with application teams to install operating system and Hadoop
  updates, patches, version upgrades when required.
      
  READ MORE OF THE JOB DESCRIPTION 
  Qualifications
  Qualifications
       - Bachelors Degree in Information Technology, Computer Science or other
  relevant fields
       - General operational expertise such as good troubleshooting skills,
  understanding of systems capacity, bottlenecks, basics of memory, CPU, OS,
  storage, and networks.
       - Hadoop skills like HBase, Hive, Pig, Mahout
       - Ability to deploy Hadoop cluster, add and remove nodes, keep track of jobs,
  monitor critical parts of the cluster, configure name node high availability, schedule
  and configure it and take backups.
       - Good knowledge of Linux as Hadoop runs on Linux.
       - Familiarity with open source configuration management and deployment tools
  such as Puppet or Chef and Linux scripting.
       Nice to Have
       - Knowledge of Troubleshooting Core Java Applications is a plus.

SAP, hybris, SPRING, JAVA, JQUERY, ANT, ECLIPSE, MAVEN, SVN, GIT, SQL

Senior Software Engineer - Backend

About the company

We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey

Roles & Responsibilities

• Working closely with founders to develop the entire backend and build out product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and frontend functions.
• Solve complex MLOps (model deployment, monitoring, training) challenges.
• Build cost effective and scalable systems.
• Contribute to product development by pitching in with ideas and doing proof-of-concepts.

Qualifications

• Over 2 years of work experience in the industry.
• Experience of domain modelling and deep understanding of distributed systems.
• Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Responsibilities

• Work towards making the interface of the Flam app & website visually world-class, clean and legible, intuitive to understand, and aesthetically appealing.
• Experienced in collaborating with Product Managers, UI/UX Designers, and Developers to see an idea through conceptualization, design, validation, and development
• Collaborate with team members from the Tech, Marketing, and Community teams
• Exceptional in terms of customer empathy, human-centric UI designs
• Good understanding of UX principles, Information Architecture, Usability techniques, and UI patterns

Requirements

• 3+ years of experience in building user interface
• Visual design sense across the board
• Designing UIs / Applying illustration skills to UIs
• Typography
• Communication with peers and clear articulation of thoughts and decisions
• Motion Design and Illustration Skills, Micro-animations of illustrations is a plus