AWS Architect - Database Technologies Specialist

Description

SRE Engineer

Role Overview 

As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.

Responsibilities and Deliverables

• Manage, monitor, and maintain highly available systems (Windows and Linux)

• Analyze metrics and trends to ensure rapid scalability.

• Address routine service requests while identifying ways to automate and simplify.

• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.

• Maintain data backups and disaster recovery plans.

• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.

• Adhere to security best practices through all stages of the software development lifecycle

• Follow and champion ITIL best practices and standards.

• Become a resource for emerging and existing cloud technologies with a focus on AWS.

Organizational Alignment

• Reports to the Senior SRE Manager

• This role involves close collaboration with DevOps, DBA, and security teams.

Technical Proficiencies

• Hands-on experience with AWS is a must-have.

• Proficiency analyzing application, IIS, system, security logs and CloudTrail events

• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus

• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.

• Experience maintaining and administering Windows, Linux, and Kubernetes.

• Experience in automation using scripting languages such as Bash, PowerShell, or Python.

• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.

• Experience with SQL Server database maintenance and administration is preferred.

• Good Understanding of networking (VNET, subnet, private link, VNET peering).

• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, 

Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure

Experience

• 7+ years of experience in SRE or System Administration role

• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)

• 3+ years of experience working with cloud technologies including AWS, Azure.

• 1+ years of experience working with container technology including Docker and Kubernetes.

• Comfortable using Scrum, Kanban, or Lean methodologies.

Education

• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent 

experience.

Additional Job Details:

• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST

• Interview process: 3 technical rounds

• Work model: 3 days’ work from office

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Organic Growth & Community Manager (X, Reddit, Instagram):

• Post Zygasa videos daily and place them in the right X threads (high-relevance, high-visibility).
• Engage consistently on X + Reddit (comments/replies) to build trust and community.
• Grow genuine organic followers on our profiles (no bots, no follow/unfollow).
• Drive traffic from X, Reddit, Instagram → zygasa.com and improve signups.
• Track performance using UTM links + weekly report (traffic, signups, best-performing posts)

Must have: Prior experience growing a social account/community (preferably from scratch) and genuine interest in social media + content distribution.

PLEASE APPLY ONLY IF YOU HAVE BEEN A PART OF AN EARLY STAGE STARTUP & WORKED WITH THE FOUNDER/S.

Role: TA Specialist

Location: Sultanpur, Delhi

Your Role

Talent Acquisition & Ops

• Designing and updating job descriptions.

• Sourcing potential candidates from various online channels.

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally - Screen incoming resumes and application forms and interview candidates.

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates.

• Send job offers and answer queries about compensation and benefits.

• Collaborate with Managers to identify future hiring needs.

• Act as a consultant to new hires and help them onboard.

Must Haves

• 1-3 years of proven experience in the required field.

• Understanding of hiring, general human resources policies, procedures and compliances - Good written and spoken communication skills.

• Aptitude for problem-solving.

• Good knowledge of MS office.

• Attention to detail.

Why is this exciting to you?

-You are interested in being a part of a young and fast paced environment; to implement market best practice.

-You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.

Responsibilities:

• Knowledge of more than one technology
• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance
• projects
• Understanding of one or more Estimation methodologies, Knowledge of Quality

processes

Basics of business domain to understand the business requirements

Analytical abilities, Strong Technical Skills, Good communication skills

Good understanding of the technology and domain

Ability to demonstrate a sound understanding of software quality assurance

principles, SOLID design principles and modelling methods

Awareness of latest technologies and trends

Excellent problem solving, analytical and debugging skillsTechnical and Professional

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Proven 3+ years of experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills.

We are searching for a Marketing Executive to help with marketing projects for our organization. The ideal candidate will be passionate about the "art" of marketing and have a wealth of ideas for developing effective tactics. He/she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. The goal is to generate B2B leads and foster client interest in our products and services in such a way that our reputation is strengthened and our growth is facilitated.