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consulting & implementation services in the area of Oil & Gas, Mining and Manufacturing Industry
- Data Engineer
Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON
Mandatory Requirements
- Experience in AWS Glue
- Experience in Apache Parquet
- Proficient in AWS S3 and data lake
- Knowledge of Snowflake
- Understanding of file-based ingestion best practices.
- Scripting language - Python & pyspark
CORE RESPONSIBILITIES
- Create and manage cloud resources in AWS
- Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies
- Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform
- Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations
- Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
- Define process improvement opportunities to optimize data collection, insights and displays.
- Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible
- Identify and interpret trends and patterns from complex data sets
- Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders.
- Key participant in regular Scrum ceremonies with the agile teams
- Proficient at developing queries, writing reports and presenting findings
- Mentor junior members and bring best industry practices
QUALIFICATIONS
- 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales)
- Strong background in math, statistics, computer science, data science or related discipline
- Advanced knowledge one of language: Java, Scala, Python, C#
- Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake
- Proficient with
- Data mining/programming tools (e.g. SAS, SQL, R, Python)
- Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
- Data visualization (e.g. Tableau, Looker, MicroStrategy)
- Comfortable learning about and deploying new technologies and tools.
- Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines.
- Good written and oral communication skills and ability to present results to non-technical audiences
- Knowledge of business intelligence and analytical tools, technologies and techniques.
Familiarity and experience in the following is a plus:
- AWS certification
- Spark Streaming
- Kafka Streaming / Kafka Connect
- ELK Stack
- Cassandra / MongoDB
- CI/CD: Jenkins, GitLab, Jira, Confluence other related tools
Job Title: Customer Support Executive
Job Details
- Job Type: Full-time (Work from Office)
- Location: Ghitorni, New Delhi
- Salary: Competitive, based on experience
- Working Days: 5.5 Days (with rotational weekly offs)
Role Overview
The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying issues and providing effective solutions.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to the appropriate department for resolution.
- Provide accurate information about products, services, and policies.
- Ensure customer satisfaction and build long-term customer relationships.
- Meet performance targets including response time, resolution rate, and customer satisfaction scores.
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory).
- Proven experience as a Customer Support Executive or in a similar role.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving attitude and customer-centric approach.
- Proficiency in MS Office and familiarity with CRM systems is a plus.
Role Description
This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations daily.
Qualifications
- experience in Sales and Core Sales skills
- good knowledge of lead generation
- Strong customer service and communication abilities
- Experience in sales processes and International sales
- Excellent interpersonal and negotiation skills
- Good experience in ad tech sales.
- Knowledge of freight brokerage is a Plus
- Ability to work effectively in a team environment.
- Knowledge of the logistics and transportation industry is a plus
- Bachelor's degree in Business Administration or related field
About the role
We are looking for a person who has an understanding of various destinations and tour sales
packages. We are seeking a dynamic and results-oriented Holiday Domestic and International
Sales professional to drive revenue growth and customer satisfaction during peak holiday
seasons. This role will involve managing and executing sales strategies for both domestic and
international markets, focusing on maximizing sales opportunities and exceeding targets.
Roles & Responsibilities
1. Actively engage with customers to understand their needs and preferences, providing exceptional
customer service.
2.Utilize effective sales techniques, including product demonstrations, presentations, and
negotiations, to close deals
3.Develop and implement comprehensive sales strategies for the holiday season, aligned with
overall business objectives.
4. Identify target markets, analyse market trends, and develop tailored sales approaches to maximize
revenue potential.
5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.
6.Provide exceptional customer service throughout the sales process and post-booking.
7.Build and maintain strong customer relationships.
Product Knowledge & Market Awareness:
1. Maintain a comprehensive understanding of our domestic and international holiday
packages, including destinations, accommodations, and activities.
2. Stay updated on travel industry trends, competitor offerings, and destination information.
3. Participate in training sessions and product presentations to enhance product knowledge.
Administrative & Reporting:
1. Accurately record and manage customer information and sales data in our CRM system.
2. Prepare and process booking confirmations, invoices, and other relevant documents.
3. Provide regular sales reports and updates to the sales manager.
4. Handle customer feedback and resolve any issues or complaints in a timely and professional
manner.
5. Coordinate with operations and other departments to ensure smooth travel arrangements.
Targeting and lead generation:
1. Utilize social media and other digital tools to generate leads.
2. Attending travel fairs and other events to promote products.
3. Work with marketing team on promotions and campaigns.
Requirements:
Bachelor’s degree in travel related domain
Candidate should have knowledge of travel industry
Excellent business development and client acquisition skills
Exceptional negotiation and closing skills
Proficiency in maintaining databases and preparing reports
Strong interpersonal and communication skills, with the ability to build relations with clients
Job Role: Optimization Engineer - C Programming
Experience: 3 to 8 Years
Location: Bangalore, Pune, Delhi
Were hiring an Optimization Engineer skilled in C Programming and Operations Research / Optimization to design and optimize algorithms solving complex business and engineering problems.
Key Responsibilities:
- Develop and maintain high-performance software using C.
- Build and implement optimization models (linear, integer, nonlinear).
- Collaborate with teams to deliver scalable, efficient solutions.
- Analyze and improve existing algorithms for performance and scalability.
Must-Have Skills:
- Expertise in C Programming and Operations Research / Optimization.
- Strong in data structures, algorithms, and memory management.
- Hands-on with tools like CPLEX, Gurobi, or COIN-OR.
- Python experience is an added advantage.
Preferred Skills:
- Knowledge of Python, C++, or Java.
- Familiarity with AMPL, GAMS, or solver APIs.
- Understanding of HPC, parallel computing, or multi-threading.
We are looking for Advance Java developers who want to help us design cutting edge scalable products to meet our rapidly growing business. We are building out a team and looking for multiple levels but you should have at least 6+ years of programming experience.
Key Responsibilities
- Build high availability and extreme reliable high volume transactional systems.
- Deliver reliable solutions that handle massive data and high traffic.
- Complete ownership of problem-free execution of owned modules and solutions.
- Focus on code optimization, code quality, maintainability etc.
Skills required
- Hands-on experience in Core J2EE or Core Java (collection, multithreading).
- Proficiency in Spring, Hibernate, Kafka, JDBC.
- Excellent data structure & algorithm and problem solving skills.
- Strong working knowledge of Databases – MySQL/NoSQL, OS - Windows/Linux.
- Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development.
- Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github, Google Developer Groups (GDGs).
- Customer-focused, react well to changes, work with teams and able to multi-task.
- Design, develop and maintain applications and features.
- work on a huge dataset of IoT data and create algorithms to extract meaningful information.
- Adding features to the existing applications for monitoring and supporting field operations.
- Implementing application testability and diagnostics and fixing bugs.
- Create/ deploy and follow CI/CD pipelines to manage deliveries
This position is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.
The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
Reporting to: PMO Lead
Job Location: Delhi NCR / Jaipur / Chennai
Experience Required: 10+ years
What You’ll Do
- Strong experience in successfully leading projects and programs to on time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Strong experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Strong experience on documentation – Confluence or similar tools.
- Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Develop full-scale project plans and associated communication documents
- Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
- Estimate the resources and participants needed to achieve project goals
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary
- Addressing issues, flag risks and jointly determine mitigation approaches.
- Experience in implementing complex applications with multiple work-streams across geographically distributed teams (Onshore/Offshore model).
- Set and continually manage project expectations with team members and other stakeholders.
- Identify and manage project dependencies and critical path
- Plan and schedule project timelines and milestones using appropriate tools
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
- Analyze, plan and develop requirements and standards in reference to scheduled projects
What You’ll Need
- Bachelors or Masters Degree (preferred) in Business / Computer Science / Engineering / MBA
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Good listening skills.
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Proficiency in MS Excel / Google Sheets, Google Slides / MS PowerPoint
- Demonstrated understanding of Project Management processes, strategies and methods
- Excellent time management and organizational skills and experience establishing guidelines in these areas for others
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
Good to have:
- PMP Certification / CSM Certification
- A background in hands-on software development
- A startup experience
Overview Of Responsibilities:
Create the vision and product roadmap for the next generation of ground operations solutions; articulate and evangelize it across internal and external stakeholders
Work closely with Operations and Planning teams to improve business processes and network design
Work closely with Data, Engineering and Design teams to define and build products that help us deliver high - precision and low cost services
Be the key driving force behind building additional products service capabilities
Qualifications:
A degree in engineering or a related technical discipline from Tier - I institute a must
8 - 12 years of product management experience in internet startups/supply chain organization / SaaS products or e-commerce; B2B / B2B2C experience preferred.
Strong communication and organization skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, multi-task, and prioritize
Sound business judgment, attention to detail, proven ability to influence others, demonstrated experience engaging and influencing senior executives, and a strong analytical mindset
Proven track record of independently building and launching technology products from the ground up; delivering within time, budget, and quality
Demonstrated ability to turn customer needs and pain points into innovative products
The ability to thrive in a fast-paced, deadline-driven environment, along with the tenacity to develop ideas independently and the conviction to drive them to completion is crucial for this
Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve their role
Domain knowledge of supply chain/logistics is preferable, but not required,






