Product Manager

Strong Enterprise Customer Success Manager Profile (CPaaS / Telecom / B2B SaaS / Communication Platforms)

Mandatory (Experience 1) – Must have overall 6+ years of professional experience, with a minimum 3+ years specifically in Customer Success / Enterprise Account Management roles within CPaaS, Telecom, Communication Technology, Contact Center SaaS, or B2B SaaS organizations.

Mandatory (Experience 2) – Must have minimum 3+ years of experience managing enterprise-grade accounts with portfolio/account sizes of $50K+ ARR, preferably within communication platforms, customer engagement solutions, CRM ecosystems, or contact center products.

Mandatory (Experience 3) – Must have demonstrated ownership of renewals, upsell, cross-sell initiatives, and Net Revenue Retention (NRR) targets. Candidates with experience in quota-carrying customer success or revenue ownership roles will be highly preferred.

Mandatory (Experience 4) – Must have strong experience owning the complete customer lifecycle post-sales, including onboarding, adoption, retention, account growth, strategic account planning, and customer success execution.

Mandatory ( Experience 5) – Must have experience orchestrating complex enterprise onboarding initiatives involving 5+ stakeholders and cross-functional teams, coordinating with Product, Support, Engineering, Operations, and Customer teams.

Mandatory ( Experience 6) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships.

Mandatory (Experience 7) – Must have the ability to understand and explain SaaS product architecture, APIs, integrations, messaging workflows, telephony concepts, and enterprise product ecosystems at a functional level.

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metrics.

Mandatory (Domain) – Candidate must possess hands-on working knowledge in at least two of the following ecosystems: CPaaS platforms, Cloud Contact Center solutions, Telecom/VoIP infrastructure, SMS & Messaging ecosystem, Political/Civic-tech platforms, or Nonprofit/Advocacy domains.

Mandatory (Note) - This role will operate in U.S. time zones and requires candidates to be comfortable working in night shifts (approximately 6:00 PM IST onwards).

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Company Profile:

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

https://www.youtube.com/watch?v=H_rLmHvlOKg

Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview

LinkedIn: https://www.linkedin.com/company/wissen-technology

Wissen | Driving Digital Transformation

A technology consultancy that drives digital innovation by connecting strategy and execution, helping global clients to strengthen their core technology.

As a Campus Coordinator, you are expected to perform following tasks:

1. Efficient and effective management in collaboration with candidates, campus hiring managers and T&P team, including communication and calendar management.

2. Data Management, schedule meetings, interviews, HR events and maintain agendas.

3. Managing & coordinating campus recruitment activities.

4. Manage candidate grievances & doubts.

5. Responsible for Pre-joining engagement, on-boarding and documentation of campus joiners.

6. Issuance of Offer/Appointments letter post finalization of candidates.

ONLY MALE CANDIDATES WHO ARE LOCATED IN DELHI NCR AND GURGAON ARE REQUIRED.

About the Company:

We are a dynamic and innovative company committed to delivering exceptional solutions that empower our clients to succeed. With our headquarters in the UK and a global footprint across the US, Noida, and Pune in India, we bring a decade of expertise to every endeavour, driving real results. We take a holistic approach to project delivery, providing end-to-end services that encompass everything from initial discovery and design to implementation, change management, and ongoing support. Our goal is to help clients leverage the full potential of the Salesforce platform to achieve their business objectives.

What Makes VE3 The Best For You We think of your family as our family, no matter the shape or size. We offer maternity leaves, PF Fund Contributions, 5 days working week along with a generous paid time off program that benefits balance your work & personal life.

Job Overview:

We are looking for a talented and experienced Senior Full Stack Web Developer who will be responsible for designing, developing, and implementing software solutions. As a part of our innovative team in Pune, you will work closely with global teams, transforming requirements into technical solutions while maintaining a strong focus on quality and efficiency.

Requirements

Key Responsibilities:

Software Design & Development:

Design software solutions based on requirements and within the constraints of architectural and design guidelines.

Derive software requirements, validate software specifications, and conduct feasibility analysis.

Accurately translate software architecture into design and code.

Technical Leadership:

Guide Scrum team members on design topics and ensure consistency against the design and architecture.

Lead the team in test automation design and implementation.

Identify opportunities for harmonization and reuse of

components/technology.

Coding & Implementation:

Actively participate in coding features and bug-fixing, ensuring adherence to coding and quality guidelines.

Lead by example in delivering solutions for self-owned components.

Collaboration & Coordination:

Collaborate with globally distributed teams to develop scalable and high-quality software products.

Ensure seamless integration and communication across multiple locations.

Required Skills and Qualifications:

Education: Bachelor's degree in Engineering or a related technical field.

Experience: 4-5 years of experience in software design and development.

Technical Skills:

Backend Development:

Strong experience in microservices API development using Java, Python, Spring Cloud.

Proficiency in build tools like Maven.

Frontend Development:

Expertise in full stack web development using JavaScript, Angular, React JS, NodeJS HTML5, and CSS3.

Database Knowledge:

Working knowledge of Oracle/PostgreSQL databases.

Cloud & DevOps:

Hands-on experience with AWS (Lambda, API Gateway, S3, EC2, EKS).

Exposure to CI/CD tools, code analysis, and test automation.

Operating Systems:

Proficiency in both Windows and Unix-based environments.

Nice to Have:

Experience with Terraform for infrastructure automation.

Soft Skills:

Individual Contributor: Ability to work independently while being a strong team player.

Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.

Communication: Excellent verbal and written communication skills for collaboration with global teams.

Benefits

• Competitive salary and benefits package.
• Unlimited Opportunities for professional growth and development.
• Collaborative and supportive work environment. 
• Flexible working hours
• Work life balance
• Onsite opportunities
• Retirement Plans
• Team Building activities
• Visit us @ https://www.ve3.global

We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers. 

Content Creator Responsibilities:

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.

• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.

• Assisting the creative team.

• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.

• Collaborating with internal departments to establish campaign. 

• Monitoring social media and company website metrics.

• Suggesting new ways to promote company offerings and to reach consumers.

• Experience creating strong, engaging content.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

• As a founding member of the Product team, you will be responsible for managing the roadmap, features and manage the product lifecycle of the Niro credit applications.

• Setup data-driven experiments to optimize for key metrics, conversions etc.

• Communicate extensively with users and stakeholders to understand their pain points and eliminate those.

• Define clear and well-scoped requirement documents.

• Work with engineers and designers and ship features and product improvements.

• 4+ years experience in Product Management and working closely with designers and engineering team members to ship products.

• Passion for solving consumer problems.

• Excellent communication skills.

• High affinity for making decisions with data.

• Prior Fintech experience and/ or experience in shipping delightful products is a plus.

• Prior experience with product experimentation is a plus.

• To work with smart, talented, fun people all around you.

• To work for a well-funded, fintech company with a good comp and benefits.

• Generous ESOP with no nasty clauses.

• Unlimited sick leave

• A learning wallet to upgrade your skills

REQUIRED EXPERIENCE AND SKILLS:

Experience:

3-9 Years of experience into C#, .Net & WPF(mandatory).

Technology skills:

Mandatory

 Strong background in Software Development/Engineering

 Good experience of the n-Tier architectures with REST web services (WebAPI would be a plus).

 Hands on experience with .NET 4.5, C#, WPF with MVVM or PRISM and WebAPI or WCF

 Should have worked on SQL Server

 Worked on LINQ and Entity Framework

 Sound Knowledge of SOA Principles.

 Experience with Agile/Scrum Organization.

 Experience with ATDD / TDD (Fitnesse for the ATDD would be a plus)

 Experience with Continuous Integration environments (TeamCity would be a plus)

 Experience with TFS as a source code repository and as a Scrum tool.

 Excellent communication skills with fluent English.

Preferred

 Knowledge on UML, design patterns, design principles such as SOLID / DRY and best coding practices.

 Proven ability and interest in building new application feature which interacts with existing application and infrastructure.

Methodology skills

 Test Driven Development

 Agile-Scrum

 Domain Driven Design