- Develop and run the business as an entrepreneur for one of our business categories- Maintain monthly business growth run rate, evaluate the leakages and solve the problem and grow the business- Liaison with multiple teams like- Tech, Product, Marketing and city ops team to execute the daily challenge- Handling in the sales team and maximize their productivity day-to-day- Revenue Management M-O-M, Weekly, Bi-weekly- Maintain high standard discipline protocol for the team- City Level seamless customer experience, build SOPS to make a smooth process. Maintain standard patients experience as per company values- Looking for the immediate joiner and crazy in work and fond for a late-night party.- Self-starter and proactive approach, details oriented and strive for result in every hour- Responsible for daily, weekly, monthly sales planningPeople Management :- Leadership, problem-solving, communication skills to lead and manage a large team- Fair understanding and skills to develop unstructured demand channels- Strong Negotiation and deal closing abilities.Qualifications:- Pedigree education background- 3-6 years of core operations management/sales experience- B.E/B.Tech/postgraduates from IIT's, NIT, SIBM, KJ, NSIT, DCE, PEC Etc.- Strong business acumen, analytical skills, data-driven, and P&L focused decision making- Ex entrepreneurial experiences a plus
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life. As a Category Manager, you will be a subject matter expert and enable systemization & automation across business processes. What you will do: Working with marketing team for creatives, digital marketing for getting traffic on the key product types Working with Performance marketing team for better coordination on push, sms, email, facebook/ google Merchandising - Liaising with merchandising team to ensure we know what sells and that is served at right position (Sorting) - which customer sees what in each category - all data backed experiments Product Flow - Ensuring product flow is smooth, each time weeding out excess options, adding new relevant categories on L1, grid etc Monitoring and taking relevant actions for driving visits and conversions Working with assisted Sales team to drive better conversions, SOPs etc. Managing inventory for online for each category, sub category - planning ahead of sale etc Liaising with brand spoc for planning for peak marketing for margin/ inventory, Clearance sale stock with revised margins, return clauses etc What you need to have: Experience of 6+ years of managing a category in an e-commerce set-up or large FMCG companies Business development mindset and strong operational coordination skills Good negotiation skills Proficient in MS Office Attention to detail and comfortable working in a ground-up business environment. Team handling Strong experience in conversion improvement in an online environment, preferred Product management experience (not necessary a hard core product experience but with an understanding of customer journeys, basic UI/UX) would be an added advantage. Proven track record of scale-up and contributing to the revenue numbers. Understanding and ability to contribute to the various performance metrics (User/ Vendor/ Inventory/ Invoicing) across both online and offline channels.
What you will do: Planning all aspects of logistics operations including inbound/outbound logistics through the sea, road, and air, shipping and customs clearance, insurance related to company and logistics operations. Managing relationships with logistics service providers for transportation, customs clearance for both inbound and outbound operations. Coordinating with manufacturing divisions to ensure the timely and accurate delivery of goods. Liaising with Sales and Marketing to ensure that distribution readiness for new product lines. Managing 3rd-party logistics service provider relationships effectively and driving continuous improvement and cost reduction initiatives for warehousing and delivery operations. Ensuring effective and efficient warehouse and logistics operations. Liaising with internal stakeholders (Sales, Supply Chain and Quality), clients and suppliers and ensuring a seamless supply of products to and from the warehouse. Monitoring and allocating storage space. Ensuring effective inventory management and storage space optimization. Liaisoning with external stakeholders in Customs, DGFT, Wildlife, Regulatory authorities, Drug commissioners, etc. Additional Duties and Accountabilities : Strategically plan and manage logistics, warehouse, transportation and customer delivery services. Direct, optimize and coordinate full order cycles to achieve the best results. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. Arrange warehouse, catalog goods, plan routes, etc. Resolve any arising problems or complaints in-home delivery. Supervise, coach and train on field delivery workforce. Meet cost, productivity, accuracy, and timeliness of targets. Maintain metrics and analyze data to assess performance and implement improvements. Comply with laws, regulations and ISO requirements