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Job Description:
Production Assurance and Maintenance Activities
1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)
2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc
Development Activities
1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)
2. High Level Design
3. Low Level design
4. Build (development, Unit Testing, Code reviews and static performance reports)
5. User Acceptance Testing Support (Defect resolution etc)
6. Performance testing Support and issue resolution
7. Implementation and Control (Implementation support and Post implementation support)
8. Configuration Management
9. DOcumentation and Reporting
Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.
Requirements:
- 3-5 years of experience
- Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation.
- Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
- Strong background in accounting and/or financial controlling
- Demonstrates a high level of skill and independence
- Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
- Good knowledge of English
- Experience in accounting and business analysis in the IT industry is highly desirable
- Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
- Good understanding of the software development lifecycle
Duties and responsibilities:
- Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
- Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
- Assists in the analysis of underlying issues and their root causes, and identifies available options
- Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
- Specifies data, data objects, and information flows that align with the needs of the business
- Produces business analysis deliverables using relevant documentation styles in line with company standards
- Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
- Able to translate business requirements into a structured form
- Able to create structure within projects and project teams following Agile principles
- Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
- Understands the entire Policy Lifecycle, after spending 6M in the company
- Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
- Experience with Agile frameworks
- Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Business Analyst - IT Solutions
Position: Business Analyst Department, Information Technology
Employment Type: Full-time
Experience Level: 1-3 years
Role Overview:
We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.
Key Responsibilities:
- Gather and document business requirements from clients and stakeholders
- Analyze current business processes and identify improvement opportunities
- Create detailed functional specifications and user stories
- Facilitate meetings between technical teams and business stakeholders
- Conduct user acceptance testing and training sessions
- Prepare project documentation, reports, and presentations
- Support pre-sales activities and client demonstrations
Required Qualifications:
- Bachelor's degree in Business, IT, or related field
- 1-3 years of experience in business analysis or similar role
- Basic understanding of software development lifecycle
- Good communication and presentation skills
- Client-facing experience preferred
- Basic knowledge of project management methodologies
Preferred Qualifications:
- Experience in software/technology industry
- Understanding of database concepts and system integration
- Experience with wireframing and prototyping tools
Gather requirements by identifying user needs and recommend solution to clients.
Develop user requirement document, functional specification, user guide and training material for solutions.
Act as a liaison between development team and stakeholder throughout the implementation.
Support implementation, user acceptance testing and training activities (when required).
Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness.
Provide support in pre-sales activities with sales and marketing team, activities included analysis on RFP, provide business proposal, conduct system demo.
What you’ll need?
Candidate must at least possess a Bachelor’s Degree in IT and Business majors preferred.
Prefer a minimum of 2 years’ experience analyzing business requirements and translating them into functional requirements but fresh graduate is encouraged to apply.
Must possess good knowledge of the software development life cycle (SDLC), practical understanding of information technology and have the ability to conceptually relate technology to business’ needs.
Effective communication skills to collaborate with stakeholders and technical teams.
Retail domain knowledge would be a strong advantage.
- Ideate & gather requirements from key stakeholders for new product development, including enhancement of the existing products.
- Create, maintain, and monitor product management processes to ensure excellence in execution during product development.
- Drive Product development/projects from inception to completion, identifying and managing risks, while navigating hurdles and resolving issues in real time to successfully complete projects on time.
- Managing the product backlog and prioritizing them based on changing requirements
- Continually evolve the project management process to ensure optimal efficiency and timeliness.
- Develop strong relationships and work collaboratively with the engineering teams/ external partners by defining joint roadmaps and managing multiple product development workflows simultaneously.
- Business Analyst (Agile), product management life cycle, sprint ceremonies, Backlog refinement
Ideal Candidate should have:
- 5+ years of experience; 2+ years as a product owner
- A Masters Degree (B.Tech+MBA is preferred)
- Strong experience in agile product development. A certification (Scrum/SAfe/PO) is preferred
- Expertise in Business documentation &translating functional requirements into technical specifications.
- Extensive experience working in a scrum/Kanban environment
- Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/services organization
- Experience with Project Management Tool such as AzureDevOps/Jira
About Softobiz
Innovation begins with like-minded people aiming to transform the world together. We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work. Softobiz, a team of 250+ technology enthusiasts have been trusted by the leading enterprises around the globe for last 15+ years
At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies. We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.
For more information about our solutions and organization, visit http://www.softobiz.com/" target="_blank">www.softobiz.com,
Follow us on https://www.linkedin.com/company/softobiz-technologies" target="_blank">LinkedIn, https://twitter.com/softobiz/" target="_blank">Twitter and https://www.facebook.com/softobiz" target="_blank">Facebook for more updates
We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.
As the successful candidate, you will be required to:
- Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
- Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
- Create user stories based on functional requirements gathered from business teams.
- Work with developers and support teams to resolve defects and environment issues
- Creating data and process workflows.
- Good communication and problem-solving skills.
- Engage and work closely with development team and stakeholders, including attending scrum meetings.
To be eligible for this role, you should possess the following:
- Bachelor’s or Engineering Degree in Computer Science or a related field.
- 4+ years of relevant experience as a Business Analyst.
- 2+ years of experience using JIRA and Confluence.
- Should have good communication and presentation skills with the ability to adapt to a range of audiences
- Must be self-driven, self-motivated with good soft skills.
- Must have good software engineering skills, thorough knowledge of SDLC, STLC.
- Excellent organizational and time management skills
- Quick learner and attention to detail
- Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
- Open for new challenges and learning and flexible to work and support the team as per the business need
- Understand and analyze Business, Functional, and technical requirements of the project
- Knowledge in using any of the bug tracking tool like Bugzilla/Jira
- Responsible for collecting all in-scope business requirements
- Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
- Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
- Able to formalize business requirements, ready for two way communication business communications up and technical communications down
- Capable of managing all non-technical aspects of the new requirements
- Capable of working with the test team to develop/ review test scripts and profile of test data
- Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
- Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
- Experience in Insurance Domain is a must
- Proficient in using Microsoft Office tools
- Get actively involved in various project phases
- Act as a key interface between users and development teams
- Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA