
Job Description:
Production Assurance and Maintenance Activities
1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)
2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc
Development Activities
1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)
2. High Level Design
3. Low Level design
4. Build (development, Unit Testing, Code reviews and static performance reports)
5. User Acceptance Testing Support (Defect resolution etc)
6. Performance testing Support and issue resolution
7. Implementation and Control (Implementation support and Post implementation support)
8. Configuration Management
9. DOcumentation and Reporting

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Job Overview:
PGAGI Consultancy Pvt. Ltd. is looking for a skilled Quality Assurance (QA)/Testing with expertise in automated testing for front-end and back-end systems. The ideal candidate will have a strong command of JavaScript and Python-based testing frameworks, experience with API and UI automation, and a deep understanding of LLM testing practices. This role requires both technical proficiency and analytical thinking to ensure software reliability, scalability, and performance.
Location: Remote
Job Type: Full-Time
Experience: 6+ months
Company: PGAGI Consultancy Pvt. Ltd
Why Join Us?
✔ Remote Work – Work from anywhere with flexible hours.
✔ Innovative Projects – Get hands-on experience in AI, automation, and performance testing.
✔ Growth Opportunities – Learn from industry experts and expand your skills.
✔ Competitive Compensation
Key Responsibilities
- Front-End Testing:
- Develop and maintain automated test scripts using Selenium, Cypress, or Playwright.
- Ensure cross-browser compatibility and conduct visual regression testing.
- Identify and interact with HTML, CSS, and JavaScript elements to validate UI components.
- Collaborate with developers to enhance testability and optimize automation strategies.
- Back-End Testing:
- I mplement automated API testing using pytest, unittest, Robot Framework, and Requests library.
- Perform integration testing for backend-frontend interactions, including mocking and stubbing APIs.
- Verify database integrity and test data management across layers.
- Debug issues using network monitoring tools and Python debugging utilities.
- LLM Testing & Performance Evaluation:
- Conduct prompt testing, response validation, and output format verification.
- Automate response evaluation frameworks and statistical analysis of outputs.
- Optimize token usage and measure performance & latency in AI-driven applications.
- Test Management & CI/CD Integration:
- Organize and execute tests between Cypress and Python frameworks.
- Implement parallel test execution and failed test retries.
- Integrate tests into CI/CD pipelines, using Docker containerization for consistent environments.
- Aggregate test results and generate reports for stakeholders.
Requirements
- Front-End Testing:
- JavaScript Proficiency – Strong understanding of ES6+ features.
- Framework Expertise – Hands-on experience with Selenium, Cypress, or Playwright.
- Web Technologies – Solid knowledge of HTML, CSS, and browser debugging tools.
- Version Control – Proficiency in Git for test script management.
- Analytical & Communication Skills – Ability to troubleshoot issues and communicate findings effectively.
- Back-End Testing:
- Python Automation – Experience with pytest, unittest, Robot Framework, and Requests library.
- API Testing – Hands-on testing with FastAPI and REST APIs.
- Integration Testing – Experience with mocking, stubbing, and database validation.
- Performance Testing – Understanding of latency optimization and test data handling.
- LLM & AI Testing:
- Prompt Validation – Checking response consistency and output formats.
- Automated AI Testing – Use of response evaluation frameworks and statistical analysis.
- Scalability & Optimization – Ensuring efficient token usage and performance tuning.
- CI/CD & Debugging:
- CI/CD Pipelines – Experience running Cypress and Python tests in CI/CD environments
- Docker & Containerization – Setting up consistent test environments.
- Debugging Tools – Familiarity with network monitoring and Python debugging tools.
As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.
Key Responsibilities
Call Handling & Query Management
• Answer inbound calls on the dedicated support line with professionalism.
• Log and document customer/system queries accurately.
• Maintain structured records for tracking and reporting.
Basic System Support
• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.
• Guide the users through basic troubleshooting steps.
• Escalate unresolved or technical issues to the internal team.
Collaboration & Escalation
• Work closely with the internal support team to ensure timely resolutions.
• Communicate escalated issues with complete details for faster problem-solving.
• Follow up to ensure query closure and customer satisfaction.
Documentation & Reporting
• Maintain logs of queries and call outcomes for reference.
• Prepare simple reports on recurring issues and support trends.
• Share daily, weekly and monthly updates with the internal team.
Professional Communication
• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.
• Represent SmartWinnr’s brand values in every interaction.
Hiring for a SaaS Company- Third Party Payroll
Responsibilities:
- Develop aesthetic data driven design to get the word out about our company and drive qualified traffic to our front door
- Strictly follow the design stylesheet and innovate to better the industry standard
- Designing blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.
- Collaborate with internal teams to create landing pages and optimize user experience
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Evaluate design methodologies. Provide thought leadership and perspective for adoption where appropriate
Requirements:
- Bachelor’s degree of higher in Design/Arts/Technology
- 2 to 3 years of experience in B2B Marketing
- Understanding of marketing methodologies and blogging software (WordPress) + Adobe Suite Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns
- Demonstrable experience in marketing together with the potential and attitude required to learn
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- A sense of aesthetics and a love for great copy and witty communication
Experience: 7+ Years
Job Location: Remote/ hybrid
No. of Position: Multiple
Qualifications: B. Tech / M. Tech / MCA
Work Timings: 1:30 PM IST to 10:30 PM IST
Functional Area: Software Development
We are looking for a highly motivated and talented Software (Python) Developer to join our team and help build the components of the solutions. The ideal candidate is a versatile self-starter with a background in Python development. The Software Engineers responsibilities include designing and developing software for an large scale application that is hosted in AWS/Azure cloud platform.
Key Responsibilities
- Develop high-quality software that is performant, scalable, reusable and extensible in python.
- Responsible for over-all software development life cycle from design to delivery.
- Adoption and Evolution of the software engineering practices and tools within the organization.
- You will work closely with product management and other development teams to create responsive, and interactive interfaces.
- You will work closely with our solution architects, analysts and design team members to develop specifications.
- You must be able to design solution based on requirement and acceptance criteria provided in the story.
- Collaborate with other technology and business teams within the organization to provide efficient robust solutions to the problems.
- You will be required to demonstrate problem solving & debugging skills.
- Make improvements to our microservices, Cloud APIs and work on developing new capabilities in existing code base.
- Enhance existing capabilities in the application to meet the customer needs.
- Need to work in collaboration with other team members and management team.
- Uses data visualization techniques to provide insights on large data sets and input to finish Dashboards.
- Builds and maintains datasets to help subject matter expert.
- Must be able to work independently with some oversight and function effectively as part of a team in a joint working environment.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Skills, Knowledge and Experience
- Must have 4+ years of experience in python application development
- Must have 1+ years of experience with Django framework.
- Deep understanding of object oriented and functional paradigms.
- Solid background in RESTful Web Services.
- Excellent verbal, written, and interpersonal communication skills
- Knowledge of Relational database (MySQL, SQL Server, Oracle) and NoSQL is required.
- Knowledge of reactJS to be a Full-stack developer is a plus.
- Experience in visualization tools such as Tableau and Power BI is a plus.
Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.
What is the role?
You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.
Key Responsibilities
- Design and develop resilient data pipelines.
- Write efficient queries to fetch data from the report database.
- Work closely with application backend engineers on data requirements for their stories.
- Designing and developing report APIs for the front end to consume.
- Focus on building highly available, fault-tolerant report systems.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Adopt a culture of learning and development to constantly keep pace with and adopt new technolgies.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
- Overall 8+ years of experience
- Expert level understanding of database concepts and BI.
- Well verse in databases such as MySQL, MongoDB and hands on experience in creating data models.
- Must have designed and implemented low latency data warehouse systems.
- Must have strong understanding of Kafka and related systems.
- Experience in clickhouse database preferred.
- Must have good knowledge of APIs and should be able to build interfaces for frontend engineers.
- Should be innovative and communicative in approach
- Will be responsible for functional/technical track of a project
Whom will you work with?
You will work with a top-notch tech team, working closely with the CTO and product team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Job description
The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.
As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.
Skills: Content Development, Content Writing, Basic SEO
Writing Industry: Technology, Software Products
Qualification: Any Graduate
Requirements:-
- Impeccable Communication Skills.
- Good command of the English language.
- Exceptional verbal, and written communication skills.
- Good eye for details.
- Experience in developing content for websites.
- Experience in developing content for content marketing activities.
- Strong writing skills, understanding of content.
Roles & Responsibilities:-
- Must be able to deliver content on time
- Coordinate with teams and get the assigned task done
- Should be able to handle tasks independently.
The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
Perform a mix of maintenance, enhancements, and new development as required
Work in a data analyst role and with business intelligence applications
Document features, technical specifications & infrastructure Responsibilities
Work cross-functionally to convert business needs into technical specifications
Qualifications
0-1 years of experience in web development and software design
Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks (Laravel), and MySQL databases
- We are looking for an experienced data engineer to join our team.
- The preprocessing involves ETL tasks, using pyspark, AWS Glue, staging data in parquet formats on S3, and Athena
To succeed in this data engineering position, you should care about well-documented, testable code and data integrity. We have devops who can help with AWS permissions.
We would like to build up a consistent data lake with staged, ready-to-use data, and to build up various scripts that will serve as blueprints for various additional data ingestion and transforms.
If you enjoy setting up something which many others will rely on, and have the relevant ETL expertise, we’d like to work with you.
Responsibilities
- Analyze and organize raw data
- Build data pipelines
- Prepare data for predictive modeling
- Explore ways to enhance data quality and reliability
- Potentially, collaborate with data scientists to support various experiments
Requirements
- Previous experience as a data engineer with the above technologies
Need to have hands-on experience of PHP,MySQL,Suite CRM/ Sugar CRM.
Attention : Immediate joiners required only max upto 15 days.
Requirement-
- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform
- Design, implement, test and maintain our CRM built on SuiteCRM
- Setup integrations to various systems
- Create and maintain software documentation
- Implement Proof of Concepts for testing business ideas
- Recommend ways to improve reliability, maintenance, efficiency, and quality
- Follow SCRUM Agile Development methodology
- Experience on large scale projects
- Expertise in security framework
- Develop new modules, components and improve functionality in existing modules
- Experience with composer and upgrade safe modules
- Experience in SuiteCRM upgrade and code optimization
- Experience with MySQL database would be preferred
- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups










