11+ Avaya Jobs in Hyderabad | Avaya Job openings in Hyderabad

Exp : 3 to 10 Years

Required Skills:

• Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
• Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
• Well versed with Linux commands.
• Knowledge in deploying VMWare/OVA would be added advantage.
• Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
• Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
• Testing and troubleshooting as required.
• Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
• Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.

• Good written and verbal communication skills
• Must have experience working with global customer
• Self-starter and capable of working independently
• Quick learning ability to learn future skills as per business requirement
• Able to work in flexible hours (including late India night and early morning) to support global customers in North America region

Job : Full Stack Developer                                

Location:Hyderabad

Mode:Hybrid

Experience : 5 +

Skills: React Js,Node Js, Javascript , AWS

We are seeking a talented Full Stack Developer to join our dynamic team. The ideal candidate should have a strong background in Node.js, React.js, AWS, and proficient skills in JavaScript. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications throughout the entire software development lifecycle. Your expertise will contribute to the creation of innovative solutions that enhance user experience and drive business growth.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop server-side logic using Node.js, ensuring high performance and responsiveness to requests from front-end components.
• Build reusable and efficient front-end components using React.js.
• Implement and maintain API integrations with third-party services.
• Optimize applications for maximum speed and scalability.
• Collaborate with other team members and stakeholders to troubleshoot, debug, and optimize application performance.
• Stay up-to-date with emerging technologies and industry trends to ensure the best practices are consistently applied.
• Implement security and data protection measures.
• Participate in code reviews and provide constructive feedback to team members.
• Deploy applications on AWS and manage cloud infrastructure.

Description:

• 5+ years of overall experience with 3 years of exp in React.js,Node.js
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Full Stack Developer or similar role.
• Strong proficiency in JavaScript and its modern frameworks (Node.js, React.js).
• Experience with AWS services and cloud infrastructure.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript frameworks/libraries.
• Recommended Experience: Proficiency in Node.js, Typescript, React, and MongoDB.
• Knowledge of database systems (SQL, NoSQL)
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
•  Experience with browser-based debugging and performance testing 
• Excellent problem-solving and communication skills.
• Ability to work both independently and collaboratively in a team environment.

How to Apply:

If you have a passion for backend development, possess the required experience, and are excited about contributing to innovative projects, we invite you to apply.

P99soft is an equal opportunity employer, dedicated to fostering diversity and creating an inclusive workplace for all employees.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Purpose of the role

The UX Architect will be directly involved in designing a user and will be responsible for a meaningful presentation of information and organizational structure on the website from the user’s perspective. The candidate will conceptualise the layout and functionality contained within interactive interfaces of websites and will be responsible for optimizing the usability of the website applications to allow various user roles to accomplish their objectives in a manner that results in the best possible user experience.

Profile – Roles and Responsibilities

 Areas of Responsibility & brief description

Responsibility Level

1. Demonstrate effective management of shifting priorities, delivering thorough work products and meeting project deadlines.
2. Working on information visualization, including information architecture, user flow/interaction modelling, node-based and tagged taxonomy development and other information-related frameworks and methodologies.
3. Developing low to medium-fidelity wireframes and interactive prototypes, augmented as necessary with clear annotations of UI control behaviour, to hand off to front and back-end development and quality assurance teams.
4. Develop, extend and apply detailed user interface specifications, UI pattern libraries, reusable GUI components, content inventories, and design guidelines for ecommerce websites, delivered in Agile software development cycles.
5. Employ a variety of user-centered iterative design methodologies and objective evaluation techniques. 
6. Work with a variety of rapid prototyping and visualization tools including HTML, CSS and JavaScript. 
7. As needed, lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality
8. Articulate the research findings and UX strategy in clear and actionable design artifacts, including personas, user journeys, screen flows, wireframes and prototypes. 
9. Judicious use of natural resources
10. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Full

Indicative KRA’s/Budgetary and Revenue Responsibilities

1. Common KRAs – Finance goal, Employee and Customer satisfaction
2. Assisting with research and introduction of value-added services
3. Ensure successful implementation of projects
4. Ensure compliance with Bourntec

Key Interactions within and outside of Bourntec

External

Internal

1. Customers
2. Senior stakeholders and managers
3. Product team  
4. Operations

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

     Bourntec operations

Education: As per comp requirements

Experience:   

• 8+ years related work experience. UX research experience must include an established, heavily trafficked, consumer facing website or equivalent combination of education and experience.
• Possesses broad expertise in end-user data collection involving complex web and mobile software applications.
• Strong user experience research foundation and flexible approach
• Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience.
• Demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members.

Knowledge & Key Skills:

• Extensive portfolio that includes examples of leading strategic research and design with significant business outcomes, creation of long-term research plans, and a demonstrated proficiency with interaction design.

Competencies/Personal Attributes

Behavioural Competencies

Entrepreneurship

Functional Competencies

1. Quality & Service Orientation
2. Enterprise Architecture
3. Teamwork & Collaboration
4. Service Management
5. Diversity Sensitivity
6. System Integration
7. Personal & Professional Development
8. Solutioning
9. Delivering Results
10. Communication
11. Networking
12. Leadership

 Additional Requirements 

• Ability to travel 20-30% of the time.
• Ability to communicate with team members, partners, stakeholders, and the internal and external technical community.

Ability to create output artifacts in the form of documentation, slide decks, and programming code.  

Our Company:

Bourntec Solutions, Inc. is a trusted company across four continents as a Global IT Consulting and Technology partner for its clients. Bourntec offers exceptional customer outcomes and collaborative knowledge and experience of over 400 employees worldwide. Bourntec helps its clients to solve toughest challenges in their markets by harnessing the power of emerging technologies; or deliver outstanding business value through cloud adoptions, digital transformations, or technology innovations.

Bourntec prepares its talent for the next wave of technologies, providing access to industry expertise across the full suite of applications. Our technology towers portfolio includes Digital Practice viz. standard opensource technologies, MS dotnet, blockchain, Devops etc., Enterprise Applications viz. Oracle, MS Dynamics, Salesforce and Cloud Migration and modernisation solutions in AWS, Azure etc., Data, Analytics & Applied AI, solution expertise. 

Headquartered in Schaumburg, Illinois, we operate in North America, Middle East, Europe and Indian subcontinent. India operations are headquartered in Hyderabad, and we have two offshore delivery centres in Kochi & Bhubaneswar. Diversity & Inclusivity is imbibed in Bourntec’s value system of “Respecting each other” and we practise Equal Opportunity Employment.

Share your view on the below questions, It will be easy for us to understand their thinking process

1. Which UX Framework you use in your design process?
2. How you design the Information Architecture for project ?
3. Describe your design process?
4. Do you think UX architect should know basics of coding? why?25

• Experience on using Mendix Developer Studio for designing and developing Web-based
  applications
  Knowledge of web services
  Knowledge of export & importing data
  Knowledge of debugging the web services & microflows
  Understanding Data models and SQL Query Building
  Build applications using Schema Domain Entity Design, User Interface Development for
  Desktop, Tablet and Mobile devices
  Knowledge of building Microflows and Nanoflows and using Containers
  Understanding Data models and SQL Query Building
  Strong customer intrfacing and conflict resolution skills