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Mobile QA Engineer:

Location: Bangalore WFO

Notice: 0 to 15 days (Immediate joiners preferred)

As an Intermediate Mobile QA Engineer, you will play a vital role in ensuring the quality, reliability, and performance of AI-powered mobile applications across iOS and Android platforms. Your responsibilities will include:

• Conduct comprehensive manual testing of the LifeSaver mobile application across iOS and Android devices to understand system behavior, identify edge cases, and uncover potential risks.
• Work across diverse environments and device types, including native mobile applications, web platforms, backend systems, and data-driven integrations.
• Evaluate AI-powered workflows and autonomous agents, focusing on accuracy, consistency, reliability, and user trust rather than strictly deterministic results.
• Utilize exploratory testing and risk-based testing methodologies to assess probabilistic behavior, failure scenarios, and mobile-specific challenges such as connectivity changes, permissions, push notifications, location services, and background/foreground transitions.
• Design, develop, and maintain automated tests across UI, API, and service layers using modern testing tools and frameworks such as BrowserStack, Atlassian, and Playwright.
• Continuously improve mobile test automation frameworks, testing standards, and quality assurance best practices.
• Define and implement effective testing strategies for complex, multi-step workflows that combine traditional business logic with AI-driven functionality.
• Validate application behavior across multiple devices, operating system versions, screen resolutions, and manufacturers while supporting configuration-driven and AI-assisted use cases.
• Assess mobile application performance under real-world conditions, including battery usage, memory consumption, storage constraints, and fluctuating network environments.
• Collaborate closely with Engineering, Product Management, and Platform teams to improve testability, identify risks, and establish quality expectations.
• Participate in defect triage, root cause analysis, and issue resolution, particularly for device-specific, intermittent, or non-deterministic defects.
• Integrate both manual and automated mobile testing into CI/CD pipelines using simulators, emulators, and physical device farms to support high-quality releases.

Required Qualifications

To thrive in this role, you should possess the following skills and experience:

• 4+ years of experience in Software Quality Assurance (QA) with a strong emphasis on mobile testing, test automation, and exploratory testing.
• Proven expertise in manual testing of complex mobile applications and workflows on both iOS and Android platforms.
• Hands-on experience testing AI-powered applications, intelligent workflows, or systems with probabilistic behavior.
• Strong understanding of mobile testing concepts, including device fragmentation, OS compatibility, application permissions, network connectivity states, and background/foreground behavior.
• Experience applying exploratory, risk-based, and system-level testing approaches to identify quality risks effectively.
• Ability to evaluate AI-driven outcomes based on correctness, consistency, reliability, and user confidence rather than traditional pass/fail criteria.
• Practical experience testing both mobile applications and their associated APIs.
• Familiarity with cloud-based testing and device farm solutions such as BrowserStack, Sauce Labs, or Firebase Test Lab.
• Knowledge of CI/CD pipelines, automated test execution, and modern software delivery practices.
• Strong analytical thinking and problem-solving skills, with the ability to identify subtle defects and edge-case scenarios.
• Excellent communication skills with the ability to clearly articulate testing risks, uncertainties, and quality assessments to product and engineering teams.
• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
• Experience in mobile performance testing, accessibility testing, or security testing is considered an added advantage.

Technology Stack

Mobile Platforms & Development Tools

• iOS Operating System
• Android Operating System
• Xcode
• Android Studio
• Atlassian Suite

Test Automation & Quality Assurance

• Playwright
• BrowserStack
• Sauce Labs
• Firebase Test Lab
• API Testing Tools
• Performance Testing Tools
• Modern Test Automation Frameworks

DevOps & Continuous Delivery

• CI/CD Pipelines
• Automated Test Execution
• Device Farms
• Mobile Simulators & Emulators
• Physical Device Testing

• Create/modify scripts using a scripting language such as Perl and the Bitbucket REST API to disable users who have not logged in within a certain timeframe, and to monitor user project/repo permissions based on last commit date/time.
• Every 3 months, run the Jenkins jobs to reprovision the Bitbucket test servers, verify Bitbucket functions properly, then plan and execute the reprovisioning of the production Bitbucket servers
• Every 2 years, plan, install and deploy the latest Bitbucket version in our test environment, updating the Terraform code and Artifactory as required. Upgrade all plugins, test thoroughly, and work with various development teams to have them test as well. Once testing is complete and sign-off has been achieved, plan and run the Jenkins jobs to deploy the latest version of Bitbucket to the production servers.
• Create scripts using a scripting language such as Perl and the Confluence and/or Atlassian Access REST API to disable users who have not logged in within a given amount of time
• Good to have knowledge on BigPicture, EasyBI, Report2Web

Critical Skills to Possess:

• 5+ years of experience in JIRA administration and Bitbucket 
• Experience in Jira, Bitbucket application upgrade on data center.
• Experience re-provisioning of Bitbucket using Jenkins.
• Excellent in Groovy, Java scripting and Perl.
• Experience in SSO implementation on Atlassian tool
• Experience in Atlassian and third part application integration.
• Strong problem solving and analytical skills to solve problems at their root.
• Excellent time management and prioritization of tasks

Must have: ATLASSIAN PTY LTD Ver 7.17.0, Atlassian Cloud, ATLASSIAN PTY LTD Ver 8.6.1 Perl/Python, VB Script, Bitbucket REST API, Bitbucket SSH API, JQL

Good to have: Tomcat, Git, SourceTree, Linux, Terraform, Azure AD SSO, Oracle DB

Preferred Qualifications:

BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibility:

1. Upgrade & Maintenance Expertise

• Proven experience upgrading Jira and Bitbucket (Server or Data Center):
• Integration with Jira and webhook/API-based automation
• Perform pre-upgrade tests and staging environment setup
• Apply patches, hotfixes, and troubleshoot upgrade failures.
• YAML configuration for builds, tests, deploys.

2. System Administration

• Proficiency with Linux/Unix OS (file systems, services, shell scripting)
• Manage file permissions, processes, and system logs
• Deep understanding of project configurations (schemes, workflows, screens, custom fields)
• Advanced Jira workflow design (including conditions, validators, post-functions)
• Automation using Groovy scripting 

3. Network Config, Authentication & Security

• Manage SSL certificates, custom domains, and HTTPS configurations
• Integration with LDAP / Active Directory and troubleshooting of SAML SSO (Okta, Azure AD, etc.)

4. CI/CD Pipelines (Bitbucket Pipelines):

• Running pipeline for the OS remediation

• Automate deployments of infrastructure components and repetitive tasks.
• Drive changes strictly via the infrastructure-as-code methodology.
• Promote the use of source control for all changes including application and system-level changes.
• Design & Implement self-recovering systems after failure events.
• Participate in system sizing and capacity planning of various components.
• Create and maintain technical documents such as installation/upgrade MOPs.
• Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
• Support 24x7 availability for corporate sites & tools.
• Participate in rotating on-call schedules.
• Actively involved in researching, evaluating & selecting new tools & technologies.

• Cloud computing – AWS, OCI, OpenStack
• Automation/Configuration management tools such as Terraform & Chef
• Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
• Scripting languages - Ruby, Python, Bash
• Systems administration experience – Linux (Redhat), Mac, Windows
• SCM systems - Git
• Build tools - Maven, Gradle, Ant, Make
• Networking concepts - TCP/IP, Load balancing, Firewall
• High-Availability, Redundancy & Failover concepts
• SQL scripting & queries - DML, DDL, stored procedures
• Decisive and ability to work under pressure
• Prioritizing workload and multi-tasking ability
• Excellent written and verbal communication skills

• Database systems – Postgres, Oracle, or other RDBMS
• Mac automation tools - JAMF or other
• Atlassian Datacenter products
• Project management skills

• 3+ years of hands-on experience in the field or related area
• Requires MS or BS in Computer Science or equivalent field