
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.
About this roll* (Responsibilities)
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
- Partner with development teams to improve services through rigorous testing and release procedures
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplift
- Balance feature development speed and reliability with well-defined service level objectives
Troubleshooting and Supporting Escalations:
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
- Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
- Implement strategies to increase system reliability and performance through on-call rotation and process optimization
- Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again
Do you have the right ingredients? (Requirements)
- Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
- Polyglot technologist/generalist with a thirst for learning
- Deep understanding of cloud and microservice architecture and the JVM
- Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
- Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
- Experience with cloud computing technologies ( AWS cloud provider preferred)
Bread puns are encouraged but not required

About Toast
About
Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.
We are a NYSE-listed Boston-based public company. We are also series F funded and have raised 400M USD in the last round in 2020.
We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, digital ordering & delivery, and payroll & HR.
Tech stack



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Candid answers by the company
Toast helps restaurants of all sizes streamline operations, boost revenue, enhance team management, and deliver exceptional guest experiences.
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● Implementing the DevOps philosophy and strategy across different domains in organisation.
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● Have shell experience - for example Powershell on Windows, or BASH on *nix
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● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)
● Scalability, HA and troubleshooting of web-scale applications.
● Infrastructure-As-Code tools like Terraform, CloudFormation
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● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.
● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.
● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems
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Bonus if you have…
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Requirements |
Nice to have
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Job Description :
Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.
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- Champion engineering and operational excellence.
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- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
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- B.Tech/M.Tech in Computer Science or a related technical field.
Good to Have:
- Hands-on knowledge of Configuration Management and Deployment tools like – Ansible, Terraform etc.
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- Knowledge of Big Data systems.
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o AWS
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o Azure
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o GCP
Networking: VPC, VPC Peering, Firewall, Flowlogs, Routes, Static and External IP Addresses
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Position Summary
DevOps is a Department of Horizontal Digital, within which we have 3 different practices.
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This opportunity is for Cloud Engineering role who also have some experience with Infrastructure migrations, this will be a complete hands-on job, with focus on migrating clients workloads to the cloud, reporting to the Solution Architect/Team Lead and along with that you are also expected to work on different projects for building out the Sitecore Infrastructure from scratch.
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Sitecore is a .Net Based Enterprise level Web CMS, which can be deployed on On-Prem, IaaS, PaaS and Containers.
So, most of our DevOps work is currently planning, architecting and deploying infrastructure for Sitecore.
Key Responsibilities:
- This role includes ownership of technical, commercial and service elements related to cloud migration and Infrastructure deployments.
- Person who will be selected for this position will ensure high customer satisfaction delivering Infra and migration projects.
- Candidate must expect to work in parallel across multiple projects, along with that candidate must also have a fully flexible approach to working hours.
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Requirements:
- Bachelor’s degree in computer science or equivalent qualification.
- Total work experience of 6 to 8 Years.
- Total migration experience of 4 to 6 Years.
- Multiple Cloud Background (Azure/AWS/GCP)
- Implementation knowledge of VMs, Vnet,
- Know-how of Cloud Readiness and Assessment
- Good Understanding of 6 R's of Migration.
- Detailed understanding of the cloud offerings
- Ability to Assess and perform discovery independently for any cloud migration.
- Working Exp. on Containers and Kubernetes.
- Good Knowledge of Azure Site Recovery/Azure Migrate/Cloud Endure
- Understanding on vSphere and Hyper-V Virtualization.
- Working experience with Active Directory.
- Working experience with AWS Cloud formation/Terraform templates.
- Working Experience of VPN/Express route/peering/Network Security Groups/Route Table/NAT Gateway, etc.
- Experience of working with CI/CD tools like Octopus, Teamcity, Code Build, Code Deploy, Azure DevOps, GitHub action.
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- Candidates with AWS/Azure/GCP Certifications will be preferred.
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● Managing Availability, Performance, Capacity of infrastructure and applications.
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● Documenting “tribal” knowledge.
● Managing Infra-platforms like
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- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
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● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
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Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
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● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
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Couchbase, Scylla, Cassandra, Elasticsearch).
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- You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
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- You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
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DevOps Engineer
Company Introduction
https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.
A global business from the start, we have 60+ team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!
CometChat’s Mission
Enable meaningful connections between real people in an increasingly digital world.
CometChat’s Products
CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.
● Quickly build a reliable & full featured chat experience into any mobile or web app
● Fully customizable SDKs and API designed to help companies ship faster
At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.
CometChat’s solutions are perfect for every kind of chat including:
● Social community – Allowing people in online communities to interact without moving the conversation to another platform
● Marketplace – Enabling communications between buyers and sellers
● Events – Bringing thousands of users together to interact without diminishing the quality of the experience
● Telemedicine – Making connections between patients and providers more accessible
● Dating – Keeping people engaged while they connect with one another
● And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities:
The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.
Primary responsibility would be:
- Oversight of all server environments, from Dev through Production.
- Work on an infrastructure that is 100% on AWS.
- Work on CI/CD tooling which is used to build and deploy code to our cloud.
- Assist with day-to-day issue management.
- Work on internal tooling which simplifies workflows.
- Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.
Work Location:
We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities:
- 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
- Experience in AWS Infrastructure
- Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
- Strong background in Linux/Unix Administration
- DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
- Experience in Docker and Kubernetes.

