DevOps Engineer

Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know of today; if you are interested in being part of that journey, keep reading!

InkPaper.AI is looking for passionate DevOps Engineer who can drive and build next generation AI-powered products in Legal Technology: Document Workflow Management and E-signature platforms. You will be a part of the product engineering team based out of Gurugram, India working closely with our team in Austin, USA.

If you are a highly skilled DevOps Engineer with expertise in GCP, Azure, AWS ecosystems, and Cybersecurity, and you are passionate about designing and maintaining secure cloud infrastructure, we would love to hear from you. Join our team and play a critical role in driving our success while ensuring the highest standards of security.

Responsibilities:

• Solid experience in building enterprise-level cloud solutions on one of the big-3(AWS/Azure/GCP)
• Collaborate with development teams to automate software delivery pipelines, utilizing CI/CD tools and technologies.
• Responsible for configuring and overseeing cloud services, including virtual machines, containers, serverless functions, databases, and networking components, ensuring their effective management and operation.
• Responsible for implementing robust monitoring, logging, and alerting solutions to ensure optimal system health and performance
• Develop and maintain documentation for infrastructure, deployment processes, and security procedures.
• Troubleshoot and resolve infrastructure and deployment issues, ensuring system availability and reliability.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential threats.
• Implement security controls and best practices to protect systems, data, and applications in compliance with industry standards and regulations
• Stay updated on emerging trends and technologies in DevOps, cloud, and cybersecurity. Recommend improvements to enhance system efficiency and security.

An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –

1. We solve for the customer
2. We practice good judgment
3. We are action-oriented
4. We value deep work over shallow work
5. We reward work over words
6. We value character over only skills
7. We believe the best perk is amazing peers
8. We favor autonomy
9. We value contrarian ideas
10. We strive for long-term impact

You Have:

• B.Tech in Computer Science.
• 2 to 4 years of relevant experience in DevOps.
• Proficiency in GCP, Azure, AWS ecosystems, and Cybersecurity
• Experience with: CI/CD automation, cloud service configuration, monitoring, troubleshooting, security implementation.
• Familiarity with Blockchain will be an edge.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail

At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Benefits

• Hybrid environment to work from our Gurgaon Office and from the comfort of your home.
• Great compensation package!
• Tools you need on us!
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents
• 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms

InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal opportunity employer and does not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability

Location: Gurugram or remote

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

What you need to have:

Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days

Job Descrtiption:

Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB

Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.

Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application

Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator

Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support,  implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.