DevOps Engineer

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

• Hands on experience in AWS provisioning of AWS services like EC2, S3,EBS, AMI, VPC, ELB, RDS, Auto scaling groups, Cloud Formation.
• Good experience on Build and release process and extensively involved in the CICD using

Jenkins

• Experienced on configuration management tools like Ansible.
• Designing, implementing and supporting fully automated Jenkins CI/CD
• Extensively worked on Jenkins for continuous Integration and for end to end Automation for all Builds and Deployments.
• Proficient with Docker based container deployments to create shelf environments for dev teams and containerization of environment delivery for releases.
• Experience working on Docker hub, creating Docker images and handling multiple images primarily for middleware installations and domain configuration.
• Good knowledge in version control system in Git and GitHub.
• Good experience in build tools
• Implemented CI/CD pipeline using Jenkins, Ansible, Docker, Kubernetes ,YAML and Manifest

• 7-10 years experience with secure SDLC/DevSecOps practices such as automating security processes within CI/CD pipeline.
• At least 4 yrs. experience designing, and securing Data Lake & Web applications deployed to AWS, Azure, Scripting/Automation skills on Python, Shell, YAML, JSON
• At least 4 years of hands-on experience with software development lifecycle, Agile project management (e.g. Jira, Confluence), source code management (e.g. Git), build automation (e.g. Jenkins), code linting and code quality (e.g. SonarQube), test automation (e.g. Selenium)
• Hand-on & Solid understanding of Amazon Web Services & Azure-based Infra & applications
• Experience writing cloud formation templates, Jenkins, Kubernetes, Docker, and microservice application architecture and deployment.
• Strong know-how on VA/PT integration in CI/CD pipeline.
• Experience in handling financial solutions & customer-facing applications

Roles

• Accelerate enterprise cloud adoption while enabling rapid and stable delivery of capabilities using continuous integration and continuous deployment principles, methodologies, and technologies
• Manage & deliver diverse cloud [AWS, Azure, GCP] DevSecOps journeys
• Identify, prototype, engineer, and deploy emerging software engineering methodologies and tools
• Maximize automation and enhance DevSecOps pipelines and other tasks
• Define and promote enterprise software engineering and DevSecOps standards, practices, and behaviors
• Operate and support a suite of enterprise DevSecOps services
• Implement security automation to decrease the loop between the development and deployment processes.
• Support project teams to adopt & integrate the DevSecOps environment
• Managing application vulnerabilities, Data security, encryption, tokenization, access management, Secure SDLC, SAST/DAST
• Coordinate with development and operations teams for practical automation solutions and custom flows.
• Own DevSecOps initiatives by providing objective, practical and relevant ideas, insights, and advice.
• Act as Release gatekeeper with an understanding of OWASP top 10 lists of vulnerabilities, NIST SP-800-xx, NVD, CVSS scoring, etc concepts
• Build workflows to ensure a successful DevSecOps journey for various enterprise applications. 
• Understand the strategic direction to reach business goals across multiple projects & teams
• Collaborate with development teams to understand project deliverables and promote DevSecOps culture
• Formulate & deploy cloud automation strategies and tools

Skills

• Knowledge of the DevSecOps culture and principles.
• An understanding of cloud technologies & components
• A flair for programming languages such as Shell, Python, Java Scripts,
• Strong teamwork and communication skills.
• Knowledge of threat modeling and risk assessment techniques.
• Up-to-date knowledge of cybersecurity threats, current best practices, and the latest software.
• An understanding of programs such as Puppet, Chef, ThreatModeler, Checkmarx, Immunio, and Aqua.
• Strong know-how of Kubernetes, Docker, AWS, Azure-based deployments
• On the job learning for new programming languages, automation tools, deployment architectures

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

Job Brief:

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Location:

Pune.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

1. GCP Cloud experience mandatory
2. CICD - Azure DevOps
3. IaC tools – Terraform
4. Experience with IAM / Access Management within cloud
5. Networking / Firewalls
6. Kubernetes / Helm / Istio