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Job Description
Candidate Must Have:
● Strong knowledge of Linux and Windows OS
● Experience in JIRA/Confluence/JSD Administration is a must.
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
● Experience in Jira server to cloud Migration
● Jira CSV/Data Migration experience is must
● JIRA instance Projects merging (Server/Cloud to DC)
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project configurator for JIRA
● Experience in Jira Service Management with Asset Management, CMDB and ITSM
implementation
Candidate good to have:
● An Atlassian Certification in JIRA Project Administration will be an edge.
● Installation and configuration of Atlassian applications with Linux and Windows OS
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
●
● Experience in JIRA instance Projects merging (Server/Cloud to DC)
● Experience in Confluence Spaces merging (Server/Cloud to DC)
● Perform Project migration, backup/restore, and archive activity
● Strong skills in troubleshooting JIRA and other Atlassian products.
● Work with JIRA to enable custom workflows, fields, dashboards, and reports
● Create and manage complex JIRA components including project workflows, screen
schemes, permission schemes, and notification schemes in JIRA.
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project Configurator for the JIRA
● Experience in requirement gathering, conducting Workshops and activity estimations
● Bitbucket and Bamboo knowledge will be added advantage
● Experience in Jira Service Management with Asset management, CMDB and ITSM
implementation
Responsibilities
● Configuration, maintenance, and administration of Atlassian products (Jira, Confluence,
Crowd, Bamboo, Bitbucket, etc)
● Evaluate and manage the usage of Atlassian add -ons to meet the team and business
needs of the customers
● Jira Workflows, custom fields, pages, spaces, and other configurations based on the
needs.
● Atlassian JIRA/JSM/Confluence DC installation setup and maintenance on AWS/Azure
● Hardware infrastructure setup, Maintenance, and troubleshooting.
● Jira/JSM/Confluence data migration from server to cloud and one instance to another
instance
About the Organisation:
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.
About the role:
The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.
Your role to supplement the Organisational goals:
Develop a technology and data roadmap in line with the operational strategy and growth plan of the
organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)
framework and Programme Operations Team. (Timeline: Sep 2023)
Ensure that all key programs can be mapped onto common parameters and measures.
Create an overall technology and data architecture that outlines and connects key technology components.
Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.
Develop tools and processes for data collection, analysis and management within LCF
Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).
ERP System
Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)
Develop and implement the next version of the organization’s ERP system including reports/
dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)
Support with, and track, adoption across the organization
Partnerships
Identify and engage with technology partner(s) to design and implement the solutions for
effective program and data management. (varying timelines as per solution)
Establish partnerships with IT providers
Infrastructure
Oversee the technological infrastructure (networks and computer systems) in the organization
to ensure optimal performance
Establish a process for and approve, purchases of technological equipment and software
Security
Analyze the costs, value and risks of various aspects of IT implementation to advise
management and suggest actions
Data Management and Analytics
Design automated reporting formats for reporting to key stakeholders such as Government,
donors and board of directors.)
Analyse, synthesize, and produce key insights from the data that can inform the approach and
design improvisations in the program
Data and knowledge management
Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.
Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.
Who we are looking for:
● Education : Masters in Information Technology
● Experience: Minimum 15+ years of experience
● IT skills – familiarity with modern databases and IT systems.
● Analytical skills
● Problem-solving skills
● Partnership management
● Communication skills – must have an excellent verbal and written communication skills.
● High social intelligence : able to engage teams, create relationships of trust with stakeholders.
● Able to reflect, empathetic and a good listener.
● Experience in Need Identification, Project Management, Stakeholder Management
● Ability to manage multiple projects and stay on deadline.
● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint
Candidate will actively take Initiatives time to time to enhance design services
Please find the below skills which is required for L3 & Tech Lead Roll-
- Explanatory questions so as to evaluate English like
- Production Issue analysis & their resolutions (mainly server-side issues)
- Involvement and Role in UAT & Production Deployments & upgrade activities.
- Work domain: BFSI/Telecom/Logistics/Aviation etc
- Linux/ Unix Experience
- Application Server- Tomcat/ Apache
- Web-Services - REST API, HTTP Methods, HTTP Error Codes
- Experience with Outages, Disaster Recovery, DC-DR
- Protocols- SSL, TLS, SSH, FTP
- Basic Networking- server connection, IP Address, Changing Ports, Deleting Logs,
- Exp on DNS, DHCP,
- Experience with a Load balancer
- The idea of Audit or Vulnerability assessment Report of the system
- Database or SQL concepts
ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
ServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.
Profile – MongoDB Administrator
Experience -2-4 Yrs
Location – Baner, Pune
Job Description-
We are looking for an experienced MongoDB DBA who will maintain MongoDB clusters and databases while optimizing the performance, security, and the availability of MongoDB clusters.
Skills:
- Experience in setting up and managing MongoDB using OpsManager
- Experience with DevOps automation tools
- Experience with Microsoft Azure desirable
- Experience in working with a Linux environment
- Experience in designing indexing and data archival strategies
Responsibilities:
- Maintain and configure MongoDB instances
- Write procedures for backup and disaster recovery
- Assist developers in detecting performance problems
- Ensure that the databases achieve maximum performance and availability
- Upgrade databases through patches
- Implement optimal backup and recovery solution
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
DDL & DML knowledge
AIX knowledge
Security domain will be good
Ticketing tool, networking environment
Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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