11+ ASC X12 Jobs in India

Inside Sales Lead

The Inside Sales head will lead a team of regional inside sales manages/reps and will be responsible for meeting revenue targets in the regions.

Key responsibilities

• Manage the regional inside sales team and deliverables
• Set and track sales targets for your team aligned to the overall Qualified targets in the region and across the globe
• Set the pace for outbound efforts to ensure faster delivery of qualified leads as well as efficient conversions
• Track quality of conversations, lead quality and other metrics to ensure adherence to standards that will lead to attainment of sales goals every quarter
• Mentor and train the team as required to Improve conversions 
• Work closely with marketing, sales and other teams
• Sign up for and deliver a certain number of qualified opportunities every quarter
• Consistently work towards improving team productivity and efficiency

Mandatory requirements (Please read these carefully before applying)

• Prior experience in leading inside sales teams at least for over 800 days or more
• B2B experience especially in pitching a complex tech product to diverse audiences and managing teams that do so
• Proven capability in delivering qualified sales opportunities and meeting sales targets globally

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Please find the job details below

Experience: 7.5-10 years

REQUIREMENTS:

Must have Skills : Cloud architecture (Capable), Terraform, Kubernetes, Azure, Cloud Migration Expert,

Job Description :

• Responsible for Automating and orchestrating large scale application and database migration from on-prem to Cloud
• Expertise designing and developing enterprise grade architecture on Cloud
• Expertise in Cloud Security and create guidelines for its implementation
• Experience of managing enterprise grade cloud native Kubernetes cluster
• Expertise of the Infrastructure as a Code (IaC) using tools like Terraform, AWS CDK or other cloud native Iac services.
• Experience in monitoring tools like Prometheus & Grafana, Nagios/ CloudWatch/Data Dog/Zabbix and logging tools like Splunk/Logstash
• Rich experience in designing end to end CI/CD pipelines framework
• Must have Skills: AWS/Azure, Kubernetes, Terraform/AWS CDK, CICD

Responsibilities:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

Requirements 

•  3-5 years of experience working on Python Environment

•  Knowledge on software development methodologies and being able to work on projects individually or as part of a team. Should be able to work with AGILE methodology
•  Knowledge of relational databases, version control tools and other development tools
•  Understanding of the threading limitations of Python, and multi-process architecture
•  Understanding of accessibility and security compliance
•  Strong interest in learning new skills/technologies and curiosity to explore various Technologies.

•  Should have strong analytical skills
•  Good communication
•  Able to integrate multiple data sources and databases into one system
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

Must Required Skills:

• Python 2/3
•  should have worked on one or more major Python web frameworks like Django.
• Worked with APIs development, integration of third-party APIs
• Working knowledge of MySQL databases integration with Python Environment.

Job Description:-

• React.js with Redux and Typescript 
• Experience working with Git, JIRA
• End to end responsibility from development to production.
• Work with product and design teams to translate designs and wireframes into high-quality products.
• Good written and verbal communication skills
• Eager to learn new things in technology