11+ Ariba Jobs in India

1) Should have strong knowledge on Procure to Pay processes End to End

2) Purchase Requisitions creation, Processing, Approval workflow processes

3) Purchase Order creation, Processing, Approval workflow processes

4) Sending the PO to vendors

5) Order confirmation by vendors

6) PO approvals by the buyer considering vendor's order confirmation

7) Goods Receipt/Service entry sheet by the buyer

8) Two-way and three-way match

9) Invoice from vendor

10) Experience in configuring CIG

11) Invoice approvals workflow

12) Payment process (Desirable)

13) IT Consulting experience in any procurement applications like Ariba, SAP ECC, etc is needed

14) Working knowledge of SAP ECC procurement apps is an advantage

15) Ability to understand and mapping the procurement process to L1/L2/L3/L4/L5 levels based on multiple country/category of business flavours

16) Ability to map the processes to the tools(Ariba) functionality and conduct requirement elicitation workshops and do solution confirmation based on the available tool's functionality vs the business requirement

17) Strong communication skill is a must-have

18) Ability to manage/Govern Geo and function-wise distributed teams and ensure program delivery is a must.

19) Previous experience of managing large programs is needed

20) Project planning and delivery management is a must-have skill

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

About us

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview

As an SDE 2 Back-end Engineer at Astra, you will play a crucial role in the development of a new vulnerability scanner from scratch. You will be architecting & engineering a scalable technical solution from the ground-up.

You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in vulnerability scanning. The role requires deep collaboration with the founders, product, engineering & security teams.

Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.

Roles & Responsibilities:

• You will be joining our Vulnerability Scanner team which builds a security engine to identify vulnerabilities in technical infrastructure.
• You will be the technical product owner of the scanner, which would involve managing a lean team of backend engineers to ensure smooth implementation of the technical product roadmap.
• Research about security vulnerabilities, CVEs, and zero-days affecting cloud/web/API infrastructure.
• Work in an agile environment of engineers to architect, design, develop and build our microservice infrastructure.
• You will research, design, code, troubleshoot and support (on-call). What you create is also what you own.
• Writing secure, high quality, modular, testable & well documented code for features outlined in every sprint.
• Design and implement APIs in support of other services with a highly scalable, flexible, and secure backend using GoLang
• Hands-on experience with creating production-ready code & optimizing it by identifying and correcting bottlenecks.
• Driving strict code review standards among the team.
• Ensuring timely delivery of the features/products
• Working with product managers to ensure product delivery status is transparent & the end product always looks like how it was imagined
• Work closely with Security & Product teams in writing vulnerability detection rules, APIs etc.

Required Qualifications & Skills: 

• Strong 2-4 years relevant development experience in GoLang
• Experience in building a technical product from idea to production.
• Design and build highly scalable and maintainable systems in Golang
• Expertise in Goroutines and Channels to write efficient code utilizing multi-core CPU optimally
• Must have hands-on experience with managing AWS/Google Cloud infrastructure
• Hands on experience in creating low latency high throughput REST APIs
• Write test suites and maintain code coverage above 80%
• Working knowledge of PostgreSQL, Redis, Kafka
• Good to have experience in Docker, Kubernetes, Kafka
• Good understanding of Data Structures, Algorithms and Operating Systems.
• Understanding of cloud/web security concepts would be an added advantage

What We Offer:

• Adrenalin rush of being a part of a fast-growing company
• Fully remote & agile working environment
• A wholesome opportunity in a fast-paced environment where you get to build things from scratch, improve and influence product design decisions
• Holistic understanding of SaaS and enterprise security business
• Opportunity to engage and collaborate with developers globally
• Experience with security side of things
• Annual trips to beaches or mountains (last one was Chikmangaluru)
• Open and supportive culture 

Designation: Business Development Executive

Experience: 0 to 10 years

Salary: As per Company standards.

Joining: Immediately

Job Location: Pune.

Job description:

• Explain about admission procedures and courses offered to the students and their parents through phone calls.
• Counsel Students and Parents about our courses.
• Interaction with Students and Parents on regular basis
• Monitor class schedules to ensure smooth running of classes.
• Support the students throughout the admission process by answering their queries.
• Maintain the target metrics by converting potential students into confirmed admission and succeed in achieving the performance goals.
• Maintain regular communication with students, parents for coordinating admission activities and resolving problems.
• Result-orientated and able to work under pressure to achieve targets.
• Excellent command of spoken and written English as well as the local language.Strong, presentation and persuasion skills.
• Arranging seminars and workshops.
• Report daily, weekly and monthly status.
• Should be target oriented and enthusiastic towards the role.
• Participating in educational fairs and events.
• An ability to communicate effectively with colleagues, students and other members of the public of all age groups.
• Ability to learn on own initiative and research best study options for students.
• Flexibility over working hours
• Must Have Pleasing Personality , Excellent Communication and Soft Spoken.

We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.

Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.

Responsibilities: 

• Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
• Must have experience in Data Center Infrastructure management.
• Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
• End to end Project management experience.
• Ability to manage and guide the team towards the successful completion of projects.
• Excellent internal personal skills.
• Excellent spoken and written communication.
• Must have a calm mind to understand problems and critically think about the given problems.
• Should have the knack to tackle customer queries and interact on ongoing projects.
• Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
• Must have soft skills that are essential for customer engagement, and team handling.
• Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 6+ years experience in the Information Technology field
• Minimum of 3+ years experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding leadership skills and ability to delegate responsibilities effectively

Nice to Have

• MBA or Master’s degree preferred

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements

• Degree in computer science.
• Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks
• 
  
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.