Lead AI Engineer

🧠 What You'll Do

• Lead design and development of highly scalable and performance-sensitive enterprise applications using Java and Spring frameworks.
• Design non-trivial systems that are secure, robust, and aligned with modern software design principles.
• Work closely with Solution Architects and cross-functional teams to interpret client requirements and translate them into technical deliverables.
• Oversee and contribute to full-cycle development: from requirement analysis and technical design to coding, testing, deployment, and support.
• Mentor and guide junior developers through code reviews, design discussions, and process adherence.
• Bring improvements in and ensure best practices in coding, architecture, documentation, and DevOps processes.
• Conduct performance tuning and scalability planning for production-grade systems.
• Drive automation, CI/CD practices, and code quality through tooling and frameworks.

🛠️ Key Skills & Requirements

Technical Skills:

• 8+ years of hands-on development experience with Java 8 and above .
• Expert hands in Java and Spring Framework.
• Excellent understanding of data structures, algorithms, and RDBMS concepts (MySQL, PostgreSQL, or Oracle).
• Practical knowledge of scalable system architectures.
• Proficient in using build and engineering tools like Maven/Gradle, Git, Jenkins, etc.
• Comfortable with performance analysis, optimization, and profiling tools.
• Solid grasp of unit testing frameworks like JUnit and Mockito.

Leadership & Process:

• Experience leading software development teams or projects.
• Strong estimation, scheduling, and resource planning capabilities.
• Excellent analytical thinking, problem-solving, and decision-making skills.
• Effective communication and presentation skills; ability to work closely with business and technical teams.
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• Bonus!
• Experience in fraud detection, risk scoring, or financial compliance systems.
• Knowledge of domain-driven design, event sourcing, or CQRS.
• Expertise in ReactJS

🎯 What You Can Expect

• Work on cutting-edge fraud prevention and risk management solutions used by top financial institutions.
• Collaborate with a passionate and experienced team in a high-impact domain.
• Work alongside passionate, talented professionals on impactful challenges.

Python server development using Django, Flask, or other python frameworks.

Experience working with and building RESTful APIs.

Ability to write unit-tested and maintainable code.

Expertise in cloud platforms (preferable AWS: both traditional EC2 and serverless Lambda), micro-services architecture.

Experience with API security frameworks, token management and user access control including OAuth, JWT, etc.

Understanding of caching strategies and implementation (Redis, Memcache, etc.)

Job Overview: 

We are seeking a skilled and experienced .NET Developer to join our development team. As a .NET Developer, you will be responsible for designing, coding, testing, and implementing software solutions using Microsoft technologies. 

Responsibilities:

• Collaborate with cross-functional teams to gather and define software requirements. 
• Design and develop robust, scalable, and high-performance applications using .NET technologies. 
• Write clean, well-documented, and efficient code following established coding standards.
• Perform thorough testing of the developed software to ensure the reliability and stability of applications. 
• Troubleshoot, debug, and resolve software defects and issues in a timely manner. 
• Stay updated on the latest trends and technologies in .NET development to enhance team knowledge and productivity. 
• Collaborate with other developers to review code, provide constructive feedback, and ensure code quality. 
• Participate in code and design reviews to maintain high development standards. 

Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience of 2-4 years as a .NET Developer or Software Developer. 
• Strong proficiency in C#, ASP.NET, and other .NET technologies. 
• Experience with front-end technologies such as HTML, CSS, and JavaScript. 
• Familiarity with databases (SQL Server, Oracle, or others) and data modeling. 
• Understanding of software development life cycle (SDLC) and best practices. 
• Excellent problem-solving and communication skills. 
• Ability to work both independently and collaboratively in a team environment. 
• Familiarity with Agile/Scrum methodologies is a plus. 

We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.

Skills Required:

• Good communication and client interfacing skills.
• Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
• Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
•  Good experience with Relational and/or NoSQL databases.
•  Hands-on experience in building high-quality Web applications.
• Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
• Good knowledge of Docker, Docker Compose.
•  Basic Understanding of Kubernetes.
•  Good experience with Git and branching strategy (preferably GitFlow)
•  Good architectural & design skills.
•  Strong analytical, problem solving, debugging and troubleshooting skills.
•  Strong understanding of emerging technologies, standards, and best practices for development.
•  Software development experience with significant time spent working on Cloud technologies preferred.
• Agile/Scrum methodology experience.

Role & Responsibilities:

• Go to the person of the Project lead for complex feature implementations.
• Understand requirements on its own and implement them.
• Create efficient, reusable, and scalable code for both front-end and back-end.
• Optimize applications for maximum performance and responsiveness.
•  Troubleshoot and debug issues in a timely manner.
• Write and maintain technical documentation.
•  Stay up to date with the latest industry trends and best practices in web development.
•  Participate in code reviews to maintain code quality and enhance team collaboration.
• Guide junior members in the team to help them improve their skills.

About the job

o  Candidate will be in leading role to thoroughly understand client requirements and expedite functional and technical design for the overall planning solution; lead team of experienced and novice to deliver solutions meeting client expectations. 

o  Candidate must be well versed with Feedstock ranking (Indifference), Rolling Plans, Back-casting, configuration selection and plant debottlenecking studies, update of multi-period, multi-plant linear programming models. 

o  Candidate should have worked in Refinery and Petrochemical companies (in Production Planning, Technical Services division) and /or delivered Planning solution to Oil and Gas clients in consulting assignments. 

o  Candidate should have knowledge of refinery / petrochemicals plant configurations, their economics, blending operations, yield accounting, crude blending, product distribution, crude arrival sequencing.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have