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A bit about us:

Tchyon's mission is to build the easiest way to Discover and Signup for Financial Services.

We're empowering the next generation of individuals and businesses to access any service

which is permitted by their sovereign identity, INSTANTLY! Because Time is Money ⏳.

What you will get:

1. To be a part of the Core-Team 💪
2. Creating High Impact by Solving a Problem at Large (No one in the World has a similar product) 💥
3. High Growth Work Environment ⚙

What we are looking for:

1. An 'Exceptional Executioner' -> Leader -> Create an Impact & Value
2. Ability to take Ownership of your work
3. Track record of launching growth initiatives

Role:

1. Designing and executing all aspects of digital marketing campaigns including Push, SMS, email, PR, on-ground GTM, advertising campaign and Social
2. Creating, curating and managing all the digital content including Blogs, Ads and Social Media creatives
3. Optimizing content using SEO best practices.
4. Ideating and coming up with clutter breaking video content concepts that can drive engagement and commerce in the platform
5. Undertake consumer research to identify their needs and current friction points and come up with analysis or consumer understanding backed ideas to unlock growth.
6. Deriving meaningful insights using various components and drivers of growth, along with trends (such as traffic, conversion, user engagement and repeat behavior) and create actionable programs leading to user growth

Qualifications:

1. 1+ years of marketing/content experience
2. Track record of launching growth initiatives
3. Experience/curiosity in the Fintech space

Job Overview: We are seeking a dedicated and experienced Human Resources Manager to join our team in Greater Noida. The HR Manager will lead manage employee relations, oversee performance evaluations, ensure compliance with company policies and legal requirements, and handle various HR initiatives.

Key Responsibilities:

•   Build and maintain positive employee relationships through effective communication and conflict resolution.

•   Conduct and manage employee performance evaluations and provide feedback to improve individual and team performance.

•   Administer and enforce company policies, ensuring compliance with legal and regulatory requirements related to employment and HR practices.

•   Maintain and update employment records and manage confidential employee information with integrity.

•   Oversee office management duties, workforce studies, and performance standards.

•   Drive manpower planning, employee development initiatives, and succession planning.

•   Manage employee attendance, leave records, and timekeeping systems.

•   Address and resolve legal issues related to employment and labor law.

•   Manage the organization’s LinkedIn Learning initiative, including communication, platform administration, and employee engagement.

•   Oversee program management, ensuring the successful execution of outsourced programs with external vendors.

•   Vendor management, including vendor empanelment, legal contracting, purchase orders, and compliance oversight.

•   Track and analyze HR metrics, providing insights for decision-making and improvement.

•   Manage Learning & Development (L&D) data, including Learning Management System (LMS) entries, program tracking, and L&D analytics.

Qualifications:

•   Proven experience in Human Resource Management and employee engagement initiatives.

•   In-depth knowledge of legal requirements related to HR and talent management.

•   Strong analytical skills with experience in tracking and analyzing HR metrics.

•   Excellent communication, negotiation, and conflict resolution skills.

•   Strong interpersonal and relationship-building abilities.

•   Capable of working independently and collaboratively in a team-oriented environment.

•   High level of confidentiality and integrity in handling employee information.

•   Expertise in office management, workforce studies, and performance standards.

•   Proficiency in manpower planning and employee development strategies.

•   Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

Need to call to customers for there outstanding dues

Need to work for Banks and NBFC for their collection & recovery services

Basci excel knowlledge required

Prefrence to DRA passed candiadtes.

Prefrence to female candiadates

Best in class performance incentive..

What you must have: