counsellor

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Content Writer Job Summary

We are seeking a creative and detail-oriented Content Writer to develop content for print, digital, and social media platforms. You will collaborate with our editorial team to create blog posts and content for social media to engage our target audience, write email blasts and press releases for our media relations department, and assist with marketing communication campaigns. You must know how to research various topics and industry trends and produce content on tight deadlines. Excellent grammar and writing skills are required for this position.

Content Writer Duties and Responsibilities

• Brainstorm with the editorial team for new ideas and strategies for effective content
• Research markets and industries to create content that is innovative and original
• Develop copy on a wide variety of topics for multiple platforms (such as the website, blogs, articles, and social media)
• Create eye-catching and innovative headlines
• Collaborate with campaign managers, creative team, and designers.
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Content Writer Requirements and Qualifications

• Bachelor’s degree in English, journalism, communications, or a related field preferred
• 3+ years of professional writing experience, especially with digital platforms
• Familiarity with keyword placement and SEO
• Portfolio of published work
• Excellent grammar and writing skills
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed
• Proficient with Microsoft Office Suite and Google Docs

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

Must possess strong customer service skills

Excellent written and verbal communication

Must have good negotiation skills and must be able to create good presentations

Must have excellent interpersonal skills and must be detail-oriented and an active listener

Ability to work under pressure

Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.

A passion for sales & willing to visit the client's place on a daily basis.

Be ready to take a survey of the project by home.

Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits