counsellor

at Anibrain

Posted by Sneha AnibrainHR

Openings Technical Support Executives: JD:Exp-1 Year to 3 years Effectively address customer queries by understanding challenges faced by the customer Occasional field visits. Knowledge on Technology Good aptitude Ensure you meet set process for addressing customer queries Understand customer expectation clearly through effective probing Document reasons for customer dissatisfaction for all the queries and the challenges faced Understand and upgrade product and process knowledge to meet required standards of customer resolution on an ongoing basis Set high level of performance standards for the given process/account Ensure you understand expected performance standards and metrics to be achieved for a given process/account Look for areas of improvement in the process and provide insights to your Supervisors to enhance customer delight Follow the learning management process to remain current and updated on required skills and knowledge required for the position Good understanding of technology Job Type: Full-time

• Solicitation of business from potential customers. • Make enquiring calls to understand the prospects requirements. • Attend calls from prospective customers • Connect to the prospects by explaining how our services meet their needs, and direct them towards meetings. • Deal with complaints or doubts from the prospects • Commitment towards the company’s daily requirements. • Record and maintain prospect database.

Description:  Ensuring execution of Operational Processes to allow the business to efficiently operate and grow  Responsible to follow best in the class processes in the company Customer Support, Payments, KYC, etc.  Comfortable dealing with ambiguity and working in a constantly evolving business environment  Driving a culture of getting things done on time with high quality of service  Ability to follow-up & coordinate with multiple internal stakeholders  Following up clear metrics for performance measurement & turnaround times for each of the key processes Minimum Requirement / Qualification:  Graduate (B.E. / B. Tech. / Banking preferable but not a must)  Good Written & Verbal Communication skills (Fluency in English & Good Hindi speaking is mandatory) is a must  Good Analytical & Logical Reasoning skills  0-2 years of work experience.  Proficient in MS Excel (to do analysis & reporting)  Optional – Exposure to Customer support or banking

So, you want to be a Digital Marketer and that too at Digicorp! Well it is very easy if you’re a self-motivated individual and know how to get things done. Job Description: Apply only if you are interested in marketing communications. Apply only if you like to stay updated on the latest trends and technologies. Apply only if you love to tell stories with data. Above all, apply only if you communicate like a pro! Confidence and Competence in using Powerpoint, Excel, Photoshop, HTML, CSS would be a plus.

Main activities- Maintains existing technical files / design dossiers by reviewing and updating the related documentation, to support CE mark of EU products (medical devices). Ensures that EU regulatory requirements are fulfilled, this includes the Essential Requirement check list, list of applicable International Standards or guidance documents, risk analysis, communication with the suppliers, test report, and Clinical Evaluation Review Archives the approved documents on the server. Secondary Activities- 1.Monitor the local regulatory activity and provide periodical feedback to manager 2.Maintain regulatory knowledge of European regulations within Artelus 3.Ensure adherence to requirements of ISO Certification in every day work

We have 2 products in the learning (www.chalopadho.com) and assessment (www.assessprep.com) space. Very high focus on customer satisfaction. Looking for someone who's committed and takes ownership of their work. Will need to support our international schools (teachers/students) with any issues. Should have very good communication skills. We like to keep our team small and efficient. Flexible work timings and chill workplace.

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

Selected candidate's day-to-day responsibilities include: 1. Build relationships with merchants and help them in promoting business/offerings 2. Core business development i. E. intracity travel and sales (commission on every opportunity closed) 3. Increase brand awareness of Ballyhoo through innovative marketing strategies (online & offline) 4. Generate marketing leads through multiple channels 5. Help expand the operations and brand to new customers

Selected candidate's day-to-day responsibilities include: 1. Social media management & marketing - promoting brand across multiple channels 2. Promoting brand across multiple channels 3. Coordinating the team 4. Content/campaign management 5. Participating in brainstorming to learn how one can try growth hacking and master the art

Support to all over company atmosphere Team for Application, system, software & hardware. Achievement of customer satisfaction. Installation of System / computer hardware Machine & security firewall on customer machines. Trouble shooting. Minor software solution, adjustments & restoration of equipment's. >>> KT & Training will be provided. <<<<