Academic Counselor

Create and implement employee relations policies to help increase employees’ job satisfaction 

 2.Devise a list of procedures and practices for hiring new employees and managing our staff

 3. Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company Communicate with employees about compensation, benefits and other facets of their employment 

 4. End to end hiring, training, induction and performance management

 5. Respond to questions or complaints from employees in a timely fashion Manage all other HR department personnel

 6. Formulate HR policies, payroll systems, adherence to statutory compliances and laws Requirements:

•  Full Time Masters Degree/ PGD in Human Resources or related field required from a reputed Institute
•  Strong understanding of the interviewing process, benefits administration, payroll and other HR functions Excellent oral & written communication, leadership and planning skills

• 6+ years of experience with expertise in Django CMS, Python, REST framework, AI framework
• MySQL Db usage, SQL queries
• Experience in using scraping tools.
• Microservices
• Docker and Kubernetes hands-on experience
• AWS Redis cache integration
• Deployment on AWS cloud, auto-scale
• Work will be rotational Shifts/ UK Shift
• Must be flexible to work on weekends/stretch for some hours

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 1-2 years in Java development.

1. Hands on experience in designing and developing applications using Java EE platforms and at least 1-2 years’ experience on the same.
2. Should have excellent in-depth knowledge on Core Java
3. Experience in multi-threaded server-side Java programming
4. Working knowledge on web services.
5. Working knowledge on hibernate and springs framework.
6. Added advantage if worked in any of the BPM tools
7. Should have worked in SDLC environment.
8. Good communication skills.
9. Experience in working effectively within a team.

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/

HealthifyMe is a Health Tech Startup on a mission to make healthy living easy, fun and affordable for everyone by providing tech-enabled solutions. Founded in 2012, HealthifyMe is now India's largest and most loved health/fitness app with over 3 million users. The company helps consumers manage their health and fitness with diet and exercise tracking through a mix of technology intervention and human experts/coaches backed with artificial intelligence. HealthifyMe is co-founded by Tushar Vashisht (UPenn graduate, ex UID) and Sachin Shenoy (ex Google), and was incubated by Microsoft Accelerator.  HealthifyMe is the highest rated app on Google Play with a rating of 4.6/5 and has been featured by Google and Apple multiple times for its quality benchmarks. The company, delivers measurable results on eating habits, fitness, and weight and is a platform of choice by leading Corporates and Healthcare partners in India.

Leadership Skill

• Technically hands on.
• Have previous experience of leading teams.
• Have experience with agile process, and ability to guide the team to follow the process.
• Comfortable in chaotic & high-energy, high-stakes start-up environment.
• Hates wasting time in unproductive meetings, and prefers getting quick consensus to move ship forward.
• Prefers delivering in production than spending time in meeting.
• Able to technically mentor team and guide them to high performance.

Technical Skills

• Loves solving technically hard problems. 
• Have previous experience with Python(Django), MySQL.
• Have previous experience with one or more of AWS, RDS, SQS, EC2, DynamoDB, ElastiCache. 
• NoSQL experience is good to have.  
• Loves clean and structured code, and thrives to maintain it. 
• Fast at coding, fast in learning and technically solid.
• Have previous experience in building, running and managing scalable and highly availability web services.

Look forward to

• Working with a world-class team. 
• Fun & work at the same place with an amazing work culture and flexible timings. 
• Get ready to transform yourself into a health junkie