Academic Counselor

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Experience 5-10 yrs

Bangalore North- Western

1. **Office Management & Administration**

  - Oversee daily office operations to ensure the smooth functioning of the workspace.

  - Manage office supplies and equipment, ensuring all resources are available and in working order.

  - Coordinate maintenance and repairs to keep the office safe and efficient.

  - Handle document organization, filing, and data management for quick retrieval and better productivity.

  - Schedule meetings, coordinate travel, and support event planning for team or client events.

2. **Client & Partner Communication (Mandarin-English) **

  - Act as the primary liaison for Mandarin-speaking clients or partners.

  - Translate documents, emails, and other communications from Mandarin to English and vice versa.

  - Assist in meetings by providing translation or language support to ensure effective communication.

  - Coordinate with vendors or partners in Mandarin-speaking regions, ensuring all requirements are met and deadlines respected.

3. **Financial & Resource Management**

  - Assist in budgeting and expense tracking, keeping an organized record of office expenditures.

  - Manage petty cash and process reimbursements or invoices for the team.

  - Collaborate with finance or HR teams to process payroll, employee benefits, or expense reports.

4 **Coordination with External Stakeholders**

  - Coordinate with building management, vendors, and contractors for office upkeep.

  - Arrange logistics for client visits, including transportation, accommodation, and meeting schedules if needed.

  - Ensure compliance with local laws, regulations, and safety protocols.

5. **Administrative Support for Senior Management**

  - Provide executive assistance to senior leaders, such as managing their schedules, emails, and travel arrangements.

  - Prepare presentations, reports, and correspondence as needed.

6. **IT & Communication Systems Management**

  - Coordinate with IT support for the setup and maintenance of office computers, phones, and internet.

  - Ensure that communication systems (like video conferencing tools) are functional for smooth client calls.

Specify the duties and responsibilities:

• Generate new leads in innovative ways - via cold calls, field networking, online research or through leads from partners
• Conduct product demos regularly and customize product offering in partnership with the technical teams
• Ensure a healthy lead pipeline of prospective clients
• On-board new clients to ensure effective and efficient use of the Atom services
• Persuade potential leads about the benefits of Atom services
• Foster and develop long-term partnerships and relationships
• New merchant tie ups, Reseller DST tie ups

Required:

• Experience selling to businesses, specifically to SMEs, corporates, governments, schools, and colleges
• Experience across the sales cycle, from new lead generation to closing of the sale
• Very good at hunting.

Skills required:

• Good verbal and written communications skills
• Experience selling product that require push-sales with quick turnaround time
• Passionate about the latest and greatest technology

Company Summary:

Quantsapp is India's first Option Trading Analytics platform on mobile. With ever-growing users, it makes us one of the fastest growing platforms for options trading in India. Quantsapp was to accelerate its growth even more and capture new country which requires the development team to grow.

- At Qauntsapp we are looking for a dynamic team mate to take up a role of Angular Developer.

Responsibilities and Duties:

1. To develop & maintain dynamic Web App, used by thousands of traders on a daily basis
2. Integration of Data representation with Dynamic Charts.
3. Integration of Rest API’s & Sockets for real-time data feeds.
4. Mobile optimized UI.

Required Experience and Qualifications:

1. Minimum 2 years of experience with hands on experience on Angular 8+ versions and have deployed active websites. 
2. Strong understanding of Website development and should be able to take complete ownership of it.
3. Strong UI/UX sense.
4. Knowledge of AWS would be an added advantage.

We are looking for highly skilled candidates with experience in frontend programming and are comfortable in dealing with backend tools.

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6 to 9 years of strong design and development experience in building massively large-scale distributed internet systems and products.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Strong experience using a client side MVC framework such as NodeJS, ReactJS, or Redux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Experience in responsive design, cross browser compatibility, and website performance.
• Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.
• Experience with handling Services, RESTful, APIs (NodeJS preferably).

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to the Engineering Head and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, and consumers for better business results.

Project Delivery, Project Management, Resource allocation, Project Planning, Project Mentioning, Team Management, Vendor Management, Risk Management, Project oversight / coordination / management

ABOUT VOLKS CONSULTING:

Designs, builds and delivers market-leading HRMS solutions for its customers around the world. We

help drive the revolution with unmatched insight and unrivalled technology, connecting front-end

revenue and relationships with back-end execution and efficiency optimized on a common technology

platform. This platform-based approach is enabling leading companies across the globe to get closer to

their customers and achieve real-world results.

PRIMARY ROLE:

We are looking for a Technical Recruiter to join our Product Hiring team for our clients. Technical

Recruiter responsibilities include sourcing, screening and providing a shortlist of qualified candidates

for various technical roles for our clients. You will also network online and offline with potential

candidates to promote the employer brands, reduce time-to-hire and attract the best professionals.

WHAT YOU'LL DO:

• Understand our clients & become a domain expert for them.

• Understand the client’s requirements & source potential candidates from niche platforms like

stack overflow, GitHub, LinkedIn, etc.

• Parse specialized skills & qualifications to screen resumes.

• Perform pre-screening calls to analyse applicants’ abilities which includes a project based

technical screening.

• Interview candidates combining various methods (eg. – structured interviews, technical

assessment & behavioural assessment)

• Craft & send personalized recruiting emails to candidates.

• Facilitate & finalize the candidate offers & timely follow-up to ensure their joining.

SKILL SETS:

• Proven work experience as a Technical Recruiter (1-3 years).

• Sound knowledge on SDLC &various technologies.

• Passion for learning client domains, technical skills & extensive screening methodologies.

• Excellent resume sourcing skills from various platforms like job boards, LinkedIn, stack

overflow, GitHub, etc.

• Excellent verbal & written communication skills including ability to write quality

professional emails.

• Ability to change oneself in a highly productive & fast paced environment.

• Excellent people skills & coordination skills.

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls per day, generating interest, qualifying prospects and closing sales.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure

Requirements:

• Comfortable working in Sales profile
• Build long-term trusting relationships with clients
• Stay up-to-date with new products and new pricing/payment plans
• Strong phone presence and experience dialling dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively