Technical Project Manager

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

* Python (3 to 6 years): Strong expertise in data workflows and automation

* Spark (PySpark): Hands-on experience with large-scale data processing

* Pandas: For detailed data analysis and validation

* Delta Lake: Managing structured and semi-structured datasets at scale

* SQL: Querying and performing operations on Delta tables

* Azure Cloud: Compute and storage services

* Orchestrator: Good experience with either ADF or Airflow

Hubstream:

Hubstream is a fast-growing startup software company with headquarters located near Seattle, Washington, USA, and having Development & Research Center in Chennai. Our software is currently used by the world's largest law enforcement agencies and large enterprises. We help countries, companies, and nonprofits keep people and property safe. Our investigation and crime analytics intelligence software put thoughtful, innovative tools in the hands of people whose passion is to identify and rescue victims or improve their business operations. We have experienced leaders who have grown Hubstream into a world market leader in online child protection. We're quickly expanding to various domains such as Brand Protection, Trademark, Trust and Safety, Cybercrime, etc.

Responsibilities:

We are looking for an experienced developer(s) who has excellent communication skills, interested in interacting with Customers across the globe and helping to solve issues, is self-motivated, looking for a challenge, can see the bigger picture, and takes responsibility. Here are some of the responsibilities.

• Design, develop, and deploy highly scalable secure Web applications and Web Jobs

• Design, develop, test, and deploy backend applications using Microsoft technologies.

• Establish and maintain high coding standards in design and development.

• Ability to take a leadership role thereby mentoring and coaching junior developers as the team grows

Required Candidate Profile:

• B.E/ME/MTech/MCA in Computer Science or related field or equivalent experience

• Demonstrated ability to work on a distributed or remote team is highly preferred.

• Ability to learn and grasp concepts quickly in a fast-paced environment.

• Proven problem-solving, design, and testing skills.

• Excellent collaboration skills and the ability to be adaptable and agile in development.

• Ability to be self-directed and work with minimal supervision. 

[Developers with strong React JS knowledge and open to learning the Vue JS framework also can apply]

We are looking for a SDE—Full stack  Web Developers with 2+ years of hands on experience along with Strong Frontend knowledge  Vue, React , Nuxt JS, using Bootstrap ability adopt all-new Vue complete state management modern stacks and it’s SEO configuration and develops an abundance of ideas for building efficient UI components, UI strategies, also worked on Backend JS Frameworks latest Node js Express JS, REST API Design, serverless concept  (npm, Express Js).

 Required skills

• Ability to translate designs from product teams into working product features.
• Design and build software for mobile, front-end clients and back-end systems.
• Strong understanding and fundamentals of HTML/CSS/JS 
• Vue Js, Nuxt JS, using Bootstrap (Vue CLI, Vue Router, Vuex, Composition API, Vite/Webpack configurations, hooks) and ability to adopt all-new Vue complete state management modern stacks.
• Ability to Migrate to the latest version of the respective Web UI framework and its SEO configuration and develop an abundance of ideas for building efficient UI components, UI strategies.
• Worked on Latest Node js, REST API Design, serverless concept  (npm, Express Js)
• Experience in NoSQL DB Collection documents data modeling and design for that large scale projects  (Firestore or MongoDB )

Optional Skills

• Knowledge of Advanced GCP fundamentals like Google Load balancer, Google cloud CDN.
• Have explored new backends stacks like GraphQL Hasura Cloud.
• Experience in REST API caching and CDN configurations.
• Worked on Instant pages load with more Google Lighthouse score and worked on resolving JS error reports. 
• Optional: Knowledge on Google Serverless Technologies like Google Firebase Platform (Firebase Auth, Cloud Function, Cloud Run, Google Firestore, Firebase Web SDK ) Fundamental knowledge of Docker, GCP, and the modern Serverless concept, worked on Docker (Devops Fundamental knowledge on Docker, Deployment, CD/CI) will be good.

Job Summary

The Software Test

Engineer will work closely with members of research and development to assure that ERP products

developed meet defined high standards for quality.

The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance

of software development

The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on

software testing and tools

Essential Duties & Responsibilities

Primary responsibilities include:

 Analyze the requirement and create test cases.

 Execute test cases and log/verify software defects

 Follow test process and standards defined within QA

 Demonstrate knowledge of quality assurance processes and methodology.

Qualification

 Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology

 Software testing course – preferably ISTQB certified

Other Requirements:

Other Desired Experience and Skills:

CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)

 Appreciation for and a basic understanding of all quality disciplines and methodologies.

 Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team

environment.

 Excellent verbal and written communication skills.

 Knowledge of Microsoft Front & Back Office applications.

 Knowledge of relational database concepts and technologies.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents.

Responsibilities:

• Plan and execute all digital marketing campaigns, including Google and social media marketing with expertise in Facebook ads, google analytics, email marketing, influencer marketing and display advertising campaigns.
• Handle the entire digital marketing to bring direct website conversion.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Requirements:

• Minimum 5+ years of working experience in digital marketing with prime focus on Facebook ads and google Adwords.
• Proven track record in generating online orders/ direct website conversion.
• Candidates from the e-commerce industry or marketing agencies will be preferred.
• Candidate must be a graduate preferably B-Tech or MBA preferably from tier-1 or tier-2 colleges

Job Description 

Business to Business (B2B) outbound telephone sales and email marketing  

**IMMEDIATE HIRING*** 

***Only apply if your English speaking skills are exceptional*** 

Primarily responsibility is to create awareness and interest in IT solutions among decision-makers in medium to large-sized companies located in Europe. Agents will also plan and arrange web conferences and on-site appointments for third-party sales staff. 

Job location: Remote / Work from home 

Benefits 

• Work from your own home office, regardless of location 

• Start immediately 
• Work as a freelancer 
• Attractive payment - fixed salary + bonus  
• Training: We recognize, encourage and support you in all areas of work! 
• You will learn from us what we define as the most important processes, findings and skills in connection with customer acquisition, sales and marketing! 

• Exciting tasks: Implementation of innovative strategies in telephone & e-mail communication 

Requirements, skills and prerequisites 

• Exceptional language skills - spoken and written English (mandatory) 

• Neutral English Accent without any mother tongue influence 
• Excellent communication skills 
• Ability to learn & willingness to learn (mandatory) 
• Autonomy 
• Motivation 

• Assertiveness 
• Reliability 
• Willing to work in European time zones - GMT + 1  
• Enjoying phone calls and computer work 
• IT affinity required, knowledge of business IT desirable 

• Willingness, desire and ability to work 100% from your own home office 
• Own a home-office setup: your own VOIP-capable laptop or PC, high-performance, stable Internet connection 
• Interest in long-term employment 

Please note: This is a full-time position and the candidate is expected to be available for work on all working days with the exception of leaves and holidays.  

About Arcworth Strategy LLP (https://www.arcworth.com): 

Arcworth Strategy offers a range of business services to fit a broad category of businesses based in India and abroad. From small and medium businesses to multinational companies, we help our clients grow while increasing competitiveness and reducing costs. We are based in Bengaluru and our main areas of operation are strategy, business consulting and market research.  

Start your application process here - https://www.arcworth.com/telesales">https://www.arcworth.com/telesales