Educational Counsellor

Key Responsibilities:

• Provide SAP application support across incidents, changes, problems, and enhancements
• Ensure SLA adherence, ticket quality, status reporting, and escalation management
• Lead client discussions and collaborate with onsite/offshore teams
• Contribute to knowledge sharing (KSS) and COE initiatives
• Support continuous improvement and optimization activities

Required Skills (Any One Track):

MTD Move – SAP MM/IM: SAP MM-IM, Procurement, Inventory Management, LIV, ERS, Batch/Serial Management, MM-FI/SD integration

OR

MTD Make – SAP PP/QM: PP & QM configuration, MRP, Production/Process Orders, MTO/MTS, Quality Management, cross-module integration

Preferred:

SAP S/4HANA certification | Exposure to ALE/IDOC | Tools: ServiceNow, Solution Manager, Jira

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

Your work involves creating, 

• Website content
• Blog posts
• Guest articles on leading websites
• Video scripts
• Marketing copy for products/services
• Social media content for company profile
• Content planning & research
• Mobile app content

Requirements:

• 0 - 1 year of experience as a content writer. 
• Ability to put forth complex technological topics in a simpler form. 
• Strong attention to detail & impeccable grasp of the English language. 
• Proficiency with writing programs, such as Google Docs and Microsoft Word.  
• Excellent verbal and written communication skills.
• Basic knowledge of SEO & keyword research. [Optional] 
• Hands-on experience with Content Management Systems. [Optional]

We are seeking a highly skilled and experienced Power BI Lead / Architect to join our growing team. The ideal candidate will have a strong understanding of data warehousing, data modeling, and business intelligence best practices. This role will be responsible for leading the design, development, and implementation of complex Power BI solutions that provide actionable insights to key stakeholders across the organization.

Location - Pune (Hybrid 3 days)

Responsibilities:

Lead the design, development, and implementation of complex Power BI dashboards, reports, and visualizations.

Develop and maintain data models (star schema, snowflake schema) for optimal data analysis and reporting.

Perform data analysis, data cleansing, and data transformation using SQL and other ETL tools.

Collaborate with business stakeholders to understand their data needs and translate them into effective and insightful reports.

Develop and maintain data pipelines and ETL processes to ensure data accuracy and consistency.

Troubleshoot and resolve technical issues related to Power BI dashboards and reports.

Provide technical guidance and mentorship to junior team members.

Stay abreast of the latest trends and technologies in the Power BI ecosystem.

Ensure data security, governance, and compliance with industry best practices.

Contribute to the development and improvement of the organization's data and analytics strategy.

May lead and mentor a team of junior Power BI developers.

Qualifications:

8-12 years of experience in Business Intelligence and Data Analytics.

Proven expertise in Power BI development, including DAX, advanced data modeling techniques.

Strong SQL skills, including writing complex queries, stored procedures, and views.

Experience with ETL/ELT processes and tools.

Experience with data warehousing concepts and methodologies.

Excellent analytical, problem-solving, and communication skills.

Strong teamwork and collaboration skills.

Ability to work independently and proactively.

Bachelor's degree in Computer Science, Information Systems, or a related field preferred.

What the Role involves :

· Position holder will be an individual contributor

· Build and manage productive, professional relationships with clients

· Ensure clients are using and deriving benefit from IndiaMART

· Ensure products/services in client’s e-catalog are accurately defined

· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

· Systematic follow-up and time-bound closures

· Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

· Application of sales techniques

· Active listening and understanding the business contexts of clients

· Good Verbal and written communication

· Ability to work independently

Industry

• Computer Software

Employment Type

Full-time

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Hands-on experience in React.js  and Good understanding of core concepts

Hands-on experience in state management libraries like Redux.

Hands-on experience in HTML5 & CSS3 and JavaScript.

Experience integrating with Restful web services

Proficient with ES6/7/8 syntax and concepts

Proficient knowledge of cross-browser compatibility issues

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Web pack, NPM.