Zoho Implementation Specialist at Skynetiks Technologies Pvt Ltd · Noida · 4 - 6 years · ₹4L - ₹6L / yr · Profitable · Posted 31 Dec 2025

We are seeking an experienced Zoho One Implementation Specialist to lead end-to-end implementation, customization, and optimization of Zoho applications—primarily Zoho CRM, Zoho Books, and Zoho Analytics. The ideal candidate will have hands-on expertise in architecting workflows, integrating modules, automating business processes, and delivering scalable solutions tailored to business needs.
You will collaborate with internal teams and clients to understand requirements, translate them into functional solutions, and ensure smooth deployment and adoption across the organization.
Key Responsibilities
Zoho CRM
- Implement, configure, and customize Zoho CRM modules based on business requirements.
- Set up automation workflows, blueprint processes, validation rules, scoring, and assignment rules.
- Customize layouts, fields, views, and dashboards.
- Integrate CRM with external systems via APIs, webhooks, or third-party tools.
- Optimize CRM performance through periodic audits and best-practice recommendations.
Zoho Books
- Configure Zoho Books for seamless finance, invoicing, and accounting operations.
- Set up tax rules, chart of accounts, payment gateways, automation, and templates.
- Integrate Books with CRM and other Zoho/third-party applications.
- Assist with data migration, reconciliation, and adherence to compliance standards.
Zoho Analytics
- Design and build interactive dashboards, visualizations, and reports.
- Create custom KPIs and metrics aligned with business goals.
- Integrate data from CRM, Books, and other Zoho/third-party systems.
- Ensure data accuracy, identify trends, and enable data-driven decision-making.
Zoho One Suite
- Configure and implement relevant applications across the Zoho ecosystem (Desk, Creator, Projects, Inventory, Flow, etc.) depending on requirements.
- Automate cross-functional workflows using Zoho Flow, Deluge scripting, and custom functions.
- Lead migration and deployment activities with minimal downtime.
- Provide post-implementation support and training to ensure user adoption.
Requirements
- 2–4 years of hands-on experience implementing and customizing Zoho One applications.
- Strong proficiency in Zoho CRM, and Analytics (must-have).
- Solid understanding of business processes across sales, finance, operations, and support.
- Experience with Deluge scripting, Zoho APIs, and integrations.
- Expertise in building dashboards, KPIs, and advanced reporting.
- Ability to manage multiple client projects independently.
- Excellent communication, requirement-gathering, documentation, and client-facing skills.
Preferred Qualifications
- Zoho certifications (CRM / Creator / Analytics) preferred.
- Experience with SQL, JavaScript, or data modeling is a plus.
- Understanding of accounting principles (for Zoho Books) is an added advantage.
- Prior experience working with SaaS, consulting, or IT service companies.

About Skynetiks Technologies Pvt Ltd
About
Skynetiks Technologies is an enterprise software and IT solutions company founded in 2003, recognized for pioneering digital transformation and providing comprehensive technology services for businesses worldwide. The company specializes in software development, automation testing, ERP/CRM implementations, cloud services, and modern email solutions, catering to clients looking for efficiency, scalability, and competitive advantage.
Mission and Values
Skynetiks Technologies aims to empower businesses through innovative technical solutions that foster growth and operational excellence. It is built on principles of excellence, innovation, collaboration, and integrity, delivering high-quality and creative approaches to IT challenges while maintaining honest and transparent client relationships.
Tech stack
Candid answers by the company
The company offers a wide range of outsourcing and managed IT services—from quality assurance and software development to cloud management and support—partnering with leading global tech firms such as Zoho, Google, Acronis, AWS, and Microsoft. Their expertise extends across domains such as AI, cloud computing, web development, and IT support, providing cost-effective access to top-tier talent and simplifying offshore team management for businesses.
Similar jobs (10)
Location: Chakala, Andheri East, Mumbai
Experience: 2-4 Years
Looking for a role where your Zoho CRM expertise can make a real impact?
We're seeking a Zoho CRM Executive who enjoys improving processes, managing CRM data, building automation, and supporting business teams. If you've worked hands-on with Zoho CRM and want to take ownership of CRM operations, we'd love to hear from you.
What You'll Do
- Manage and maintain Zoho CRM on a daily basis
- Create workflows, automation rules, reports, and dashboards
- Support lead management and sales pipeline activities
- Ensure CRM data is accurate, organized, and up to date
- Handle data imports, updates, and cleanup projects
- Work with teams across Sales, Marketing, and Operations
- Support CRM integrations with business tools and platforms
- Identify process improvements and help drive CRM efficiency
What We're Looking For
- 2-4 years of hands-on Zoho CRM experience
- Experience creating workflows and automation
- Strong understanding of CRM data management
- Experience building reports and dashboards
- Good problem-solving and communication skills
- Ability to work independently and take ownership
Nice to Have
- Experience supporting Sales or Marketing teams
- Exposure to CRM integrations
- Experience with CRM process improvement initiatives
Why Join?
- Opportunity to own and improve CRM processes
- Cross-functional exposure across multiple business teams
- High-impact role with visibility and responsibility
- Learning and growth opportunities in operations and CRM management
Apply If You Have
✅ Strong Zoho CRM experience
✅ Experience with workflows, reports, and dashboards
✅ A passion for process improvement and data accuracy
✅ A proactive and solution-oriented approach to work
We're primarily looking for candidates with hands-on Zoho CRM experience.
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
Software Development Engineer
What you'll do
Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.
Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.
Work with APIs every day: connect systems, move data, make tools talk to each other.
Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.
Resolve client tickets and bugs fast. Keep their systems and data healthy.
Write things down: clear docs, clear updates, clear commit history.
What we're looking for
2–5 years shipping software that works and being able to read it, debug it, and stand behind it.
Strong with REST APIs and integrations between systems.
Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.
You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.
Self-driven. You'll often be the only engineer on a problem.
Why you'll love this role
Full ownership from first call to delivery you run projects, not just a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM
Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?
We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.
🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript
🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations
🔹 Azure: Logic Apps, Functions, Service Bus
🔹 ALM: Azure DevOps, CI/CD & Release Management
🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain
📍 Location: Kochi / Trivandrum
⏱️ Joining: Immediate joiners preferred
If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!
Overview :
SwitchKart Technologies Pvt. Ltd. is a fast-growing recommerce company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices
Key Responsibilities :
General Accounting
• Manage day-to-day accounting operations — Accounts Payable, Accounts Receivable, payroll support, and general ledger maintenance.
• Record and verify financial transactions accurately and in a timely manner.
• Prepare journal entries, accruals, provisions, and accounting adjustments.
• Reconcile bank statements and accounts regularly. • Support month-end and year-end closing activities.
Inventory & Recommerce-Specific Accounting
• Track and reconcile device inventory across procurement, refurbishment, and partner store channels.
• Support inventory valuation and COGS calculation for refurbished devices
• Reconcile settlements with channel partners, B2B buyers, and payment gateways
Financial Reporting
• Assist in preparing monthly, quarterly, and annual financial reports — Balance Sheet, P&L, Cash Flow Statement.
• Support budget preparation and financial forecasting
• Analyze financial data and flag significant variances and trends
Taxation & Compliance
• Assist in preparation and filing of GST returns, TDS returns, and e-invoicing compliance.
• Support statutory payroll compliance — PF, ESI, and professional tax filings.
• Maintain documentation for tax and statutory audits. • Coordinate with auditors and provide required financial information
Accounts Payable & Receivable
• Manage the complete AP process — verify, process, and record vendor invoices.
• Ensure vendor payments are processed within agreed terms.
• Monitor AR, conduct aging analysis, and follow up on outstanding balances.
Financial Analysis
• Analyze financial data to identify trends, variances, and cost-saving opportunities.
• Prepare variance analysis and share insights with management
Process Improvement
• Identify gaps in accounting processes and recommend improvements. • Support automation and digitalization of accounting workflows
Qualifications
• Bachelor's/Master's degree in Accounting, Finance, Commerce, or related field.
• 2–4 years of experience in accounting or finance roles. • Strong practical knowledge of General Ledger, AP, AR, Bank Reconciliation, Financial Reporting, Journal Entries, Month/Year-end Closing
• Working knowledge of GST, TDS, and statutory payroll compliance.
• Strong proficiency in ZOHO Books required.
• Working knowledge of Tally, SAP, QuickBooks, or similar ERP systems — advantage.
• Strong MS Excel and MS Office skills.
Preferred Skills
• Experience in financial analysis and reporting.
• Familiarity with ERP systems and accounting automation tools.
• Exposure to inventory-heavy or e-commerce/recommerce businesses — advantage.
• Strong analytical and problem-solving ability, attention to detail.
• Ability to work independently in a fast-paced, growing business environment.
Job Title: Finance Executive
Department: Finance & Accounts
Experience: 1–2 Years
Employment Type: Full-Time
Role Overview
The Finance Executive will be responsible for managing Accounting, Payroll, Accounts Payable, and Financial Reporting Support functions, along with maintaining expense records and handling finance-related admin activities. The ideal candidate should have hands-on experience with Zoho Books and Zoho Payroll.
Key Responsibilities
Accounts Payable
- Own the end-to-end accounts payable process - vendor invoice processing, payment scheduling, and reconciliation
- Maintain accurate vendor records and ensure timely payments
- Resolve vendor queries and discrepancies independently
Zoho Books & Zoho Payroll
- Handle day-to-day entries and transactions in Zoho Books
- Own and manage end-to-end payroll processing and employee salary records via Zoho Payroll
- Ensure books are updated, accurate, and reconciled on a regular basis
Financial Reporting Support
- Provide data inputs and schedules required for preparation of financial statements
- Support month-end and year-end closing activities
- Maintain supporting documents for audit and compliance purposes
Travel & Reimbursement Expense Management
- Collect, verify, and process employee travel and reimbursement claims
- Maintain a tracker for all expense submissions and approvals
- Ensure adherence to company reimbursement policy
Finance Admin Activities
- Maintain and file finance-related documents and records
- Coordinate with internal teams for finance data and documentation requirements
- Support any other finance and accounts-related admin tasks as assigned
Required Skills & Qualifications
- B.Com / M.Com / MBA Finance or equivalent qualification
- 1–2 years of experience in a Finance / Accounts role
- Hands-on working knowledge of Zoho Books and Zoho Payroll is mandatory
- Experience in the IT / Technology services industry is mandatory
- Good understanding of accounts payable, basic bookkeeping, and financial records
- Proficient in MS Excel for data maintenance and reporting
- Attention to detail, organised, and able to manage tasks independently
- Good written and verbal communication skills
As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.
Tasks & Responsibilities:
- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
- Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
- Training delivery and end-user adoption support post go-live
- Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
- Strong client relationships to engage business and technical audiences equally
- Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
- Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements
Education & Trainings + Certifications:
- At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
- Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.
Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
- Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
- Working knowledge of Model-Driven App development and customization
- Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
- Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
- Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
- Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
- Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
- Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
- Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms
Soft Skills:
- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
- Friendly, communicative and team-oriented player
- Business fluent English skills, spoken and written
- Intercultural competence
About the role
We are looking for a NetSuite Consultant to set up and support NetSuite for our US clients. NetSuite is software that companies use to manage their money, bills and orders in one place. You will talk to the client, understand how their business works, set up NetSuite to match, move their old data in, test everything, and train their team. We have openings at both experienced and senior levels.
Work details
- Remote (work from home)
- Shift: 6:30 pm to 2:30 am IST (US client hours)
- Travel: up to 25% may be needed
What you will do
- Lead client workshops and document their requirements
- Design and configure NetSuite
- Handle data migration and integrations with other tools
- Build customizations using SuiteScript and SuiteFlow
- Prepare test plans and test the setup before go-live
- Train end users and support them after go-live
- Guide team members and work as a bridge between business and technical teams
What we are looking for
- Full life-cycle implementation experience with Multi-book, OpenAir and Professional Services Automation
- Hands-on experience with SuiteScript, SuiteFlow, reporting and integrations
- Understanding of ASC-606 (revenue recognition)
- Good knowledge of accounting, finance or operations
- Strong communication and client-handling skills
Good to have
- Bachelor's degree in Accounting, IT or a related field
- NetSuite Suite Foundation, ERP Consultant, Multi-book, Advanced Revenue Management or OpenAir certification
- CPA, PMP or MBA
- Experience with Advanced Revenue Management (not mandatory)
ServiceNow Architect
📍 Location: Indore, Madhya Pradesh | On-site
💼 Experience: 8+ Years
💰 Salary: Best in Class
Must-Have Technologies
- ServiceNow ITSM – Strong hands-on expertise
- ServiceNow Architecture – 3+ years as Architect / Solution Architect / Technical Lead
- ITOM, CMDB, Discovery & Service Mapping
- JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts
- Flow Designer & Integration Hub
- REST & SOAP APIs
- Third-party integrations
- ServiceNow Performance, Security & Best Practices
- ServiceNow Implementation & Upgrade Projects
- Automated Test Framework (ATF)
Good-to-Have
- ITOM Implementation
- Service Portal / UI Builder
- AWS / Azure / GCP
- Performance Analytics
- Agile / Scrum
Certification
- Mandatory: ServiceNow CSA (Certified System Administrator)
What We're Looking For
A strong ServiceNow Architect / Technical Lead who can independently design solutions, lead end-to-end implementations, handle integrations, and guide technical teams.
Immediate Joiners / Short Notice Candidates Preferred
Location: Bangalore (Hybrid)
Experience: 4–8 Years
About the Role
At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.
This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.
What You’ll Do
- Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
- Build and manage integrations using Workato and other iPaaS/middleware platforms.
- Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
- Work with product, engineering, and business teams to understand requirements and build scalable solutions.
- Troubleshoot, monitor, and improve integration performance in production environments.
- Build reusable components, connectors, and automation logic to improve delivery efficiency.
- Ensure integrations follow security, reliability, performance, and governance standards.
- Support delivery teams in resolving integration issues and improving system performance.
Requirements
- 4–6 years of experience in software engineering, middleware, or enterprise integrations.
- Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
- Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
- Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
- Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
- Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
- Good debugging, troubleshooting, and problem-solving skills.
- Ability to work in a fast-paced delivery-oriented environment with strong ownership.
What Your First 3 Months Will Look Like
- Take ownership of assigned integration projects and support ongoing delivery pipelines.
- Work on API integrations, automations, and troubleshooting real-time production scenarios.
- Collaborate with senior engineers and product teams to improve integration quality and performance.
Where You’ll Be in 6 Months
- Independently handling multiple integration workflows and delivery requirements.
- Contributing to reusable frameworks and engineering best practices.
- Becoming a key technical contributor for integration design and production support.
- Driving faster delivery through automation and optimized integration patterns.












