Administrative Assistant

Filling out this form is mandatory:

https://surveyheart.com/form/66c832b7543cc84642e0af58

Job Summary:

We are seeking a highly motivated and experienced IT Talent Acquisition & HR Executive to join our dynamic HR team. The ideal candidate will be responsible for sourcing, attracting, and hiring top IT talent for our organization and carrying out day-to-day HR-related tasks. This role requires a deep understanding of the IT industry, exceptional communication skills, and the ability to manage the end-to-end recruitment process and through knowledge of HR processes.

Key Responsibilities:

IT Talent Acquisition:

• Identify and source IT professionals through various channels including job boards, social media, professional networks, and direct outreach.
• Review resumes, conduct phone screens, and evaluate candidate’s technical skills.
• Schedule and coordinate interviews between candidates and tech leads, ensuring a smooth and efficient process.
• Maintain a pool of potential candidates for future openings, and build long-term relationships with high-potential candidates.
• Process onboarding, and ensure a seamless transition for new hires.
• Track and report key recruitment metrics, such as time-to-fill, cost-per-hire, and candidate satisfaction.
• Promote the company’s reputation as an employer of choice by showcasing our culture, values, and work environment.
• Ensure all recruitment practices are in line with legal requirements and company policies.

HR executive:

• Support employee inquiries related to compensation, benefits, and leave management.
• Coordinate with vendors for HR-related tasks.
• Contribute to developing and implementing HR strategies and initiatives assigned by the Operations Manager.
• Participate in HR policy implementation, HR software implementation, and employee engagement activities.
• Display an attitude of being a friendly person.
• Good knowledge of Google spreadsheets, Google Docs, MS Teams, and HR software.
• Excellent Written and Verbal communication in English

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.

Experience:

• Minimum of 2 years of experience in IT recruitment, preferably in an in-house or agency setting.
• Proven track record of successfully filling IT roles across various levels, from junior to senior positions.

Skills:

• Strong knowledge of IT roles, technologies, and industry trends.
• Excellent communication and interpersonal skills.
• Proficiency in using Applicant Tracking Systems (ATS) and other HR tools.
• Ability to manage multiple tasks and prioritize effectively.
• Strong analytical skills with the ability to track and interpret recruitment data.
• Innovative approach to Employee engagement.
• Ability to develop KRAs and KPIs for each role.

Personal Attributes:

• Results-driven with a strong sense of urgency.
• Highly organized with attention to detail.
• Ability to work independently and as part of a team.
• Strong ethical standards and a commitment to confidentiality.

Responsibility

To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.

Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.

Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.

Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.

Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.

Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.

Monitoring confirmation dates of new staff to ensure a smooth onboarding process.

Updating internal databases with new hire information

Take meeting minute notes.

Handle all employee queries, written or verbal with the utmost confidentiality.

Keep up to date on current issues and matters related to the HR department.

Work Experience Requirements

● Bachelor’s degree in human resources or related field from a reputable institution.

● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.

● Experience in hiring applicants for entertainment and gaming 

● Possesses own transport.

● Good communication skills.

● Willing to start work from home and relocated to Cambodia once confirmation.

salary : 11,700,000 IDR - 12,700,000 IDR 

Bahasa

Tanggung jawab

Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.

Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.

Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.

Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.

Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.

Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.

Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.

Memperbarui database internal dengan informasi karyawan baru

Buat catatan notulen rapat.

Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.

Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.

Persyaratan Pengalaman Kerja

● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.

● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.

● Pengalaman merekrut pelamar untuk hiburan dan permainan

● Memiliki transportasi sendiri.

● Keterampilan komunikasi yang baik.

● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.

salary : 11,700,000 IDR - 12,700,000 IDR 

• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Source and recruit candidates by using appropriate Job Portal, Databases, social media
• Detailed Screening of candidates resumes and job
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Hands on experience with various selection processes (Telephonic interviewing, reference check )
• Foster long-term relationships with candidates and
• Review and understand technical job
• Advertising jobs on careers pages, job boards, and social media
• Responsible for end-to-end recruitment (interview, offer, negotiation and closed candidates for assigned requisitions)
• HR Documentation.

• Ability to build strong relationships
• Self-confidence and self-starter
• Good knowledge and working experience of Microsoft Office
• Familiar with sourcing techniques
• Good written and verbal communication skills

Experience: 1 ~ 3 Years

• Any degree (UG /PG)
• Diploma / PG Diploma in Human resource Management

Roles and Responsibilities

• Developing and implementing HR strategies and policies that support the organization's goals and objectives
• Overseeing the recruitment and selection process, including job postings, candidate screening, and interviewing
• Ensure complete attendance of employees
• Responsible for performing day-to-day HR tasks.
• Handling end-to-end executive search for Real Estate
• Handling mid-level and senior-level profiles.
• Headhunting & Mapping.
• Developing and maintaining a network of contacts to help identify and source qualified candidates.
• Using optimum Channel Mix to source the right talent within the agreed Turn Around Time
• Explore the market best practices in recruitment and implement them
• Adequate and prompt coordination of interviews
• Final Negotiations till the closure of the vacancy.

Desired Candidate Profile

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with various human resource information systems.
• Proficient with Microsoft Office Suite or related software

Perks and Benefits

• Good Working Environment
• Salary negotiable

• Knowledge about Job Portals and Familiarity with Job Posting
• Understanding the organization's expectations in terms of the job description and specs.
• Reviewing and Shortlisting of Profiles from employment portals, networking sites, referencing networking, and job search
• Continuous efforts to ensure the talent pool data is updated timely
• Conduct Preliminary interviews, telephonic interviews, and candidate shortlisting
• For accessing passive prospective prospects, effectively utilizing one's own network, building a database, digital platforms, and referrals
• Examine the candidate's abilities, knowledge of various technologies, and essential responsibilities.
• Schedule in-person and telephonic rounds of interviews, complete technical testing, and stay in touch with prospects until they are recruited.
• Maintaining professional connections with all parties involved is essential (Ops. Managers, HR Managers, Team Members, candidates, etc.)
• Working with Hiring Managers on a regular basis to ensure that sourcing timelines are reached.
• Identify new strategies for sourcing candidates and creating new leads using the technique.
• Good understanding of keywords and how to use them when looking for resumes.
• Maintain communication with the candidates who have been given positions until they have accepted them, and so on.
• Keeping track of the recruitment database and reporting to the HOD on a frequent basis as needed. There will be a greater emphasis on employee retention and lower employee turnover.
• Finding individuals who are qualified for the job based on the job description provided.

Desired Skills:

• Pragmatic
• Self-Motivated
• Analytical Mindset
• Coordination between the team and supervisors is transparent.
• Capable of working under duress and multitasking
• Should be able to operate independently with little supervision.
• Educating yourself Agility and a can-do attitude
• Excellent communication skills, both written and vocal
• English is the preferred language for communication.
• Must be a leader and a motivator.
• Coordination abilities are essential.

• Full-Cycle Recruitment Process
• New Client References for the company

• Management- Manage full-cycle recruitment for a host of assigned searches.
• Gather Information- Understand the company and candidate requirements thoroughly.
• Process- Create and suggest the hiring process and strategies on the basis of the job description.
• Timeline- Mention the timelines for the end-to-end recruitment process to hire the right-fit candidate.
• Job Marketing- Advertise the job through different channels to get more attraction.
• Sourcing- Source candidates through different job portals and social media platforms.
• Initial Screening- Screen the candidates via phone call or video call.
• Interviews- Conduct rounds of interviews before shortlisting and submitting candidates to the clients.
• Assessments- Create and submit assessments based on each candidate’s interview.
• Co-ordination- Follow up with the client and candidates to schedule final interviews on a timely basis.
• Negotiation- Based on the client’s shortlisting, initiate negotiations with candidates and close the deal.
• Candidate Management- Once the deal is closed, follow up and maintain a good relationship with the candidates till the transition is complete.
• Client Management- keep in touch with the client for more vacancies.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Sound judgment to recognize and strive to meet client's hiring needs.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

• Planning & Strategy - Plan and execute a sales strategy that will help the team to get quality business.
• Build Process - Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material - Creates marketing literature and promote products and time-sensitive sales
• Networking - Attend SHRM conferences, Recruitment Agency Expo, and similar events to grow networks in the industry across the globe.
• Lead Generation - Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management - Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning - Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis - Assesses clients’ needs and accordingly makes recommendations and solutions.
• Proposals - Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate - Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals - Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated - Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting - Provides recruitment consultation and after-sales.
• Project Management - Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing - Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management - Maintain good relationships with the internal, as well as external stakeholders.

• Years of Relevant Experience- Minimum 3 years of proven experience in Recruitment/ Staffing Sales/ Business Development.
• Education & Work experience- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Human Resources or other relevant fields.
• Software and Applications- Tech-savvy with good knowledge of MS Office, CRM Systems, have the knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

• Understanding of sourcing through databases and social media, specially LinkedIn.
• Headhunting- identifying and approaching suitable candidates who may already be in work
• Craft recruiting emails to attract passive candidates
• Knowledge of employer branding techniques.

• Creating recruiting strategies to attract candidates
• Sales/Customer service skills to create and post job advertisements on social media, website, newspapers etc.

• Using sales, business development, marketing techniques and networking to attract business from client companies
• Evaluate resumes and applications and matching them with vacancies at client companies.
• Collaborate with clients to identify future hiring needs

• Experience using applicant tracking and recruitment marketing software.
• Assessing, screening applications and resumes
• Interview candidates (via phone, video and in-person)
• Preparing CVs and correspondence to forward to clients, regarding suitable applicants.
• Requesting references and checking the suitability of applicants before submitting their details to the client
• Organising interviews for candidates as requested by the client, and finally creating a shortlist of candidates for the clients.
• Send job offer emails and answer queries about responsibilities, compensation and benefits
• Negotiating salary and other arrangements with client and candidate.
• Offering advice to both clients and candidates on pay rates, agreements, training and career progression
• Building long term relationships with clients and candidates.
• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes

• Years of Relevant Experience- 5+ Years of proven experience in recruiting.
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experienced in sourcing techniques.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Sound judgement to recognise and strive to meet client's hiring needs.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self motivated, organised with leadership and management skills.