Senior Solution Architect

Supply Wisdom is a global leader in transformative risk intelligence, offering real-time insights to drive business growth, reduce costs, enhance security and compliance, and identify revenue opportunities. Our AI-based SaaS products cover various risk domains, including financial, cyber, operational, ESG, and compliance. With a diverse workforce that is 57% female, our clients include Fortune 100 and Global 2000 firms in sectors like financial services, insurance, healthcare, and technology.

Objectives: The Technical Writer will collaborate closely with subject matter experts to create clear and comprehensive technical documentation for end users, covering product and technology policies, plans, procedures, user guides, manuals, release notes, and knowledge base articles. This role demands adept communication skills to convey complex technical information effectively to various stakeholders, ensuring documentation is comprehensive, accurate, and easily understood by developers, engineers, and non-technical team members.

Responsibilities

• Develop, write, and maintain comprehensive documentation, including product specifications, policies, procedures, and user guides tailored to Supply Wisdom’s risk intelligence solutions.
• Collaborate with stakeholders and subject matter experts to gather information, ensuring accuracy and completeness of documentation.
• Create and update templates for documentation, ensuring consistency and standardization.
• Review, edit, and manage documentation projects from start to finish, meeting deadlines and quality standards.
• Stay updated on industry trends and best practices, particularly in AI, Machine Learning, and data science, and conduct regular audits of existing documentation.
• Use appropriate tools and software for documentation and provide training and support to team members.
• Understand and document complex technical concepts related to AI, Machine Learning, and data science, creating user-friendly content.
• Produce release notes and technical documentation for software updates and new features, maintaining version control.
• Develop and maintain knowledge base articles and FAQs to support end users, while evaluating and improving current content.

Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or related field.
• 3-5 years of experience as a Technical Writer, preferably in technology or software development.
• Excellent written and verbal communication skills, with meticulous attention to detail and ability to comprehend complex technical information.
• Strong understanding of technology and software development processes, including AI, Machine Learning, and data science, and proficiency in documentation tools such as Microsoft Word, Adobe Acrobat, or similar software.
• Strong organizational skills to manage multiple projects effectively, with experience in Agile development environments and familiarity with version control systems like Git.
• Proven research skills and ability to grasp new technologies and concepts rapidly, along with proficient problem-solving skills and critical thinking abilities.
• Two or more years of effective technical writing experience, including writing for diverse audiences and collaborating with engineers to enhance user experience and create technical visuals.
• Basic knowledge of Software Development Processes, SaaS, and Cloud, with capacity to manage multiple projects concurrently.

We offer a flexible and vibrant work environment, a global team filled with passionate and fun-loving people coming from diverse cultures and background.

If you are looking to make an impact in delivering market-leading risk management solutions, empowering our clients, and making the world a better place, then Supply Wisdom is the place for you. You can learn more at supplywisdom.com and on LinkedIn.

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

Skills & Qualifications 

●Should have experience of Angular 13 

●Should have 1 year of experience in NodeJS and RESTFUL API Development. 

●Strong knowledge of Front-End web development in Advance JavaScript (ES6, ES7, 

ES8, ES9), OOPS Concept PLUS exceptional debug skills 

●Experience in Unit test development (Test Driven Development – TDD) 

●Experience building progressive responsive web applications. 

●Experience in the concepts of code repositories (Preference GIT) and be able to commit 

code 

●A team player with good communication skills 

●Analytical thinking and problem-solving capability 

●Good to have - Continuous Integration (CI) tools like Jenkins. 

●Any experience on AWS will be a plus 

What are we looking for 

●5+ years of experience  in HTML5, CSS,Bootstrap,JavaScript,Tailwind,Angular (12.0 or higher), TypeScript and related technologies  

Educational Qualifications 

Bachelor's degree or equivalent experience in Computer Science or related field. 

Responsibilities:

- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.

- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.

- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.

- Implement data migration and transformation tasks between different data sources.

- Write efficient and reusable code, following best practices and coding standards.

- Conduct thorough testing and debugging of applications to identify and fix issues promptly.

- Collaborate with DevOps team to deploy applications on servers or cloud platforms.

- Continuously monitor application performance and optimize it for scalability and reliability.

- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.

Requirements:

- Strong proficiency in Node.js and JavaScript.

- Solid understanding of server-side development and asynchronous programming concepts.

- Experience working with NoSQL databases (e.g., MongoDB).

- Knowledge of database design and query optimization techniques.

- Familiarity with web application security principles and best practices.

- Proficiency in using version control systems (e.g., Git).

- Good understanding of agile development methodologies.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration abilities.

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

• Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
• Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
• Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
• Experience in configuring Jenkins job with related Plugins for     Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.

• Hand on experience on .NET core
• Experience in C#
• Looking for experience into No Sql.

• 3+ years of building sophisticated, world-class, highly reliable multi-tenant software systems that have stood the test of time.
• From being highly proficient to being an expert in at least one OOPS language, SOLID principles, and design patterns, C#, Dotnet core, WebAPI, NoSQL.
• Experience with microservices architecture OR distributed systems.
• Strong analytical and problem-solving skills.
• Ability to work independently.