Senior Solution Architect

About the team & role

As a Customer Support Associate, you will be the first point of contact for customers, ensuring timely and effective resolution of inquiries, issues, and requests. Your role is critical in delivering a seamless support experience, maintaining customer satisfaction, and building strong relationships. You will utilize problem-solving skills, empathy, and product knowledge to provide solutions that enhance customer engagement and loyalty.

What You’ll Be Doing

• Resolve customer queries on using the product with the help of relevant FAQs, video demos and blog posts across channels

• Work in coordination with the support teams of our partners to ensure quick resolutions 

• Document any feedback received from the customers for review by the product team at a later stage

• Label the queries we receive from customers under different tags to understand what drives support traffic

• Identify and resolve pain points for end-users in coordination with the rest of the Customer Experience team.

• Track relevant support metrics and prepare reports for the purpose of quality assessment

What We Look for in You

• Ideally someone with 1-5 years of proven work experience as a Customer Support Associate or a similar role

•A natural communicator- You can communicate your thoughts effortlessly. No matter how complex the matter is, you are able to express it in simple terms.

• A team player- You always put the team's goals ahead of your personal ones in working towards a common goal. 

• Empathetic- You’re a good listener who can put yourself in other people’s shoes. People who interact with you should feel assured that the smallcase team is always here to help. 

• Proactive- You’re ready to take on whatever comes your way and don’t stop until you arrive at the best solution. You want nothing short of a brilliant experience for the end users. 

• A drive to learn- You’re always intrigued by learning something new and don't shy away from stepping out of your comfort zone.

Nice to-haves:

• Prior experience in customer support

• Familiarity with stock markets & investment products is a huge plus

• Prior experience at a growth-stage FinTech company

About smallcase

At smallcase, we are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. We're a young, driven team of 250+ headquartered in Bangalore. smallcase was founded in July 2015 by three IIT Kharagpur graduates, Vasanth Kamath, Anugrah Shrivastava and Rohan Gupta.

smallcase has been focused on offering innovative investing experiences & technology. Our platforms are used by over 300 of India's largest financial brands and most respected institutions. We are backed by world-class investors including top-tier funds, institutions and operators from the capital markets space who believe in our mission of enabling better financial futures for every Indian.

Life at smallcase

We are not just building a business, we are making a long-lasting impact both in the wealth & assets landscape with our unique technology & expanding ecosystem. Over the last 9 years, our team, products, and platforms have grown and so have our ambitions.

Innovation remains at the heart of what we do. Our other core values are transparency, integrity & long-term thinking. Our key asset has always been our people, and we empower individuals to build and do some of the best work in their lifetimes at smallcase. Flexibility, ownership and constant feedback loops are some of the ways we keep evolving the working environment.

Job Summary:

We are looking for an experienced ETL Tester with 5 to 7 years of experience and expertise

in the banking domain. The candidate will be responsible for testing ETL processes,

ensuring data quality, and validating data flows in large-scale projects.

Key Responsibilities:

 Design and execute ETL test cases, ensuring data integrity and accuracy.

 Perform data validation using complex SQL queries.

 Collaborate with business analysts to define testing requirements.

 Track defects and work with developers to resolve issues.

 Conduct performance testing for ETL processes.

 Banking Domain Knowledge: Strong understanding of banking processes such as

payments, loans, credit, accounts, and regulatory reporting.

Required Skills:

 5-7 years of ETL testing experience.

 Strong SQL skills and experience with ETL tools (Informatica, SSIS, etc.).

 Knowledge of banking domain processes.

 Experience with test management tools (JIRA, HP ALM).

 Familiarity with Agile methodologies.

Location – Hyderabad

Company Name : LMES Academy Private Limited

Website : https://lmes.in/

Linkedin : https://www.linkedin.com/company/lmes-academy/mycompany/

Role : Animator

Experience: 1 Year to 4 Years

Location: Pallavaram, Chennai, Tamil Nadu.

Job Overview:

We're looking for a Animator who is good at creating great user interfaces to join our friendly team in Chennai. If you have more than a year of experience and are good at talking with people and taking the lead, we'd like to talk to you. As an animator's job involves using artistic and technical skills to create moving images that tell stories, convey emotions, or communicate ideas. Whether working in film, television, video games, advertising, or other industries, animators bring characters, environments, and objects to life through various animation techniques.

*Requirements* :

✅Conceptualizing ideas

✅Creating character sketches

✅Develop storyboards for animation projects

✅Design elements of the animated environment

✅Creating animations on voice over briefs

✅Recording dialogue for the animation, where necessary

✅Collaborate with other creative teams

Please note - this job is based physically out of Mauritius. You will have to physically relocate to Mauritius. Relocation support will be provided.

Max salary can go upto 30Lacs depending on current salary.

Tax structure in Mauritius is only 15%, so more in hand salary compared to India.

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› Are you looking for a new challenge in a dynamic and fast-growing company?

Following our successes, we are expanding our capabilities and are looking for a Technical Architect on Dynamics 365 included Finance and Operations(formerly Dynamics AX).

› IN THIS ROLE

 In collaboration with the projects' solution architects, you will define the D365 technical architecture to be implemented.

 Your interpersonal skills will allow you to work in close collaboration with our clients' technical experts.

 Expert in Finance & Operations you have a good experience on one or two D365 Apps. You are willing to work on all available D365 Apps (Project Operations, CE, FS, ....), Dataverse...

 In collaboration with the team of functional consultants, you will participate in the enrichment and integration of the standard Microsoft Dynamics 365 solution to meet the challenges of our customers.

 You will translate our customers' functional specifications into technicalspecifications that can be used by the technical team, particularly to help our nearshore team.

 You are able to act as a technical leader and bring your experience to the whole team

 You can handle complex developments and interfaces

 You advise our customers on the use of Azure tools and D365 derivatives

 You provide support in the sales phase in the form of pre-sales activities and solution concepts, demonstrations, ....

OUR OFFER

 Work at one of the leading Swiss IT service providers, leader in Microsoft technologies with more than 100 collaborators in Dynamics 365

 A sector in strong development and a supportive culture with excellent opportunities for professional and personal training and development

 Interesting and varied tasks

 A close collaboration with Microsoft, as gold partner

 Work in local and international deployments 

ABOUT YOUR PROFILE

The ideal Candidate will have:

 A certification on Microsoft Dynamics AX2012R3 or Dynamics 365 FO for your functionalspecialty

 Master's degree or more

 8+ years’ experience in implementing Dynamics AX / Dynamics 365 in an IT service company (senior)

 Good process knowledge in development,support, ERP project orservices companies

 Very good knowledge of Dynamics AX/365 over the entire technical range, a second apps(D365CE, … ) is a plus.

 In-depth knowledge in a specialist area (e.g.ERP domain, Dataverse, CE, …) and corresponding expert knowledge in Dynamics AX/365

 Basic database knowledge and knowledge of the data structure of Dynamics AX/365

 Abilities to prepare architecture and analysis documents in a structured and understandable form

 Team player with conflict resolution potential

 Strong communication skills combined with social competence.

 French knowledge is a plus.

 Ability to travel to Switzerland for short term

Job Types: Full-time, Regular / Permanent

Experience: 2+ yrs

Android Developer responsibilities include:

Designing and developing advanced applications for the Android platform.

Unit-testing code for robustness, including edge cases, usability, and general reliability.

Bug fixing and improving application performance.

Unit-test code for robustness, including edge cases, usability, and general reliability.

Work on bug fixing and improving application performance.

Continuously discover, evaluate, and implement new technologies to maximize development efficiency Design and build advanced applications for the Android platform.

Collaborate with cross-functional teams to define, design, and ship new features.

Work with outside data sources and APIs.

Responsibilities and Duties

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

Requirements

Proven software development experience and Android skills development

Good Experience in Kotlin, Room, SQLite

Proven working experience in Android app development and

Have published at least one original Android app

Experience with Android SDK

Experience working with remote data via REST and JSON

Experience with third-party libraries and APIs

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

Solid understanding of the full mobile development life cycle.

About Ftechiz Solution Pvt Ltd:

Established in 2016, Ftechiz Solutions Pvt Ltd, with it’s dedicated and skilled team of professionals, able to create dynamic and cost effective solutions for it’s clients. We believe in delivering the best services to our Clients without compromising on time or quality. Ftechiz Solutions Pvt Ltd has been launched with a clear vision to become multi-skilled and multi-dimensional IT service providers with a focus on high end strategic solutions and with the ultimate aim to evolve and become a leading One Stop internet strategy consulting company. We have been successful because we believe in keeping our promises and our simple but highly effective websites are known to interest the viewers greatly as the design is eye catching with the navigation easy making it a comfortable experience.

Experience : 4 Years and above Designation : .Net Developer Location: Navi Mumbai Skills required • Comprehensive understanding of the .NET Framework. • Understanding of Object-Oriented Development • Knowledge in Angular JS will be an added advantage • Good Concept in Jquery, oops • Comprehensive understanding of developing scalable applications with NET 3.5/4.0 Framework, including Visual Studio 2010/2008, C#, ASP.NET, WCF Web Services, and Entity Framework. • Understand UML notations (class diagrams, sequence diagrams, entity relationship diagrams, activity diagrams, etc.) • Experience in building multi-tier, transactional web applications with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA). • Experience in design and optimize LinqToEntity / LinqToObejct / LinqToXML / SQL queries. • Experience of Unit test tools like (N-Unit/Ms Unit) for code quality metrics. • An understanding of Design Patterns (GOF) concepts is preferred. • Working knowledge of Enterprise Architect and TFS is highly desirable. • Understanding of Agile/Iterative development methodologies is highly desirable. • Experience with Test-Driven Development is highly desirable. Eligibility Criteria: • Should be a Graduate • Should Have Good Knowledge and Experience of MVC, C#, LinQ, Jquery, oops , Entity Framework, Angular, Javascript.

Hi

About the Company:

Our client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.

Role Description : We are looking for a React.Js developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and so we are looking for a strong team player with a commitment to perfection.

Key Responsibilities -

• Developing new user-facing features using prominent front-end frameworks • Involved with and translates designs and style guides provided by the UI/UX team into functional user interfaces using responsive design, ensuring cross-browser compatibility and performance • Building reusable components and front-end libraries for future use • Optimizing components for maximum performance across a vast array of web-capable devices and browsers • Takes ownership and responsibility for the successful delivery of the solutions • Works collaboratively with the engineering and product solution team, demonstrates prototypes for faster feedback to keep improving the user experience • Contributes to continual improvement by suggesting improvements to the user interface, software architecture, or use of new technologies

Required Skills and Qualifications -

• 3-8 years of experience in frontend development primarily using React

• Experience in Hypertext Markup Language revision 5 (HTML5), Cascading Style Sheets (CSS), TypeScript and ReactJS (JavaScript)

• Thorough understanding of NodeJs & React.js(SSR) and its core principles

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Familiarity with RESTful APIs

• Excellent communication skills

• Ability to understand business requirements and translate them into technical requirements

• A self-starter, who loves to take on hard problems and is enthusiastic to learn new technologies and work in startup environments

Regards

Team Merito

• Experience using AWS (that’s just common sense)
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience building and maintaining cloud-native applications
• A solid background in Linux/Unix and Windows server system administration
• Experience using https://www.simplilearn.com/tutorials/devops-tutorial/devops-tools" target="_blank">DevOps tools in a cloud environment, such as Ansible, Artifactory, https://www.simplilearn.com/tutorials/docker-tutorial/what-is-docker-container" target="_blank">Docker, GitHub, https://www.simplilearn.com/tutorials/jenkins-tutorial/what-is-jenkins" target="_blank">Jenkins, https://www.simplilearn.com/tutorials/kubernetes-tutorial/what-is-kubernetes" target="_blank">Kubernetes, Maven, and Sonar Qube
• Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic
• Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus
• An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Knowledge of one or more of the most-used programming languages available for today’s cloud computing (i.e., SQL data, XML data, R math, Clojure math, Haskell functional, Erlang functional, Python procedural, and Go procedural languages)
• Experience in troubleshooting distributed systems
• Proficiency in script development and scripting languages
• The ability to be a team player
• The ability and skill to train other people in procedural and technical topics
• Strong communication and collaboration skills

As a special aside, an AWS engineer who works in DevOps should also have experience with:

• The theory, concepts, and real-world application of Continuous Delivery (CD), which requires familiarity with tools like AWS CodeBuild, AWS CodeDeploy, and AWS CodePipeline
• An understanding of automation

• Portfolio is must for the profile.
• Good understanding of Javascript, CSS, HTML5, AJAX.
• Hands on with React JS.
• Understanding of responsive frameworks such as BootStrap or SemanticUI.
• Extensive knowledge of DOM scripting with native JavaScript and JS frameworks such as jQuery.
• Experience in delivering Cross-browser and cross platform compatible solutions.
• Basic knowledge of UI design.
• Excellent problem-solving and analytical abilities.
• Experience with agile development practices such as continuous integration and deployment.
• Fluency with version control platform Git.
• Minimum 1+ years of UI development experience.