Business Intern

Key Responsibilities

• Make outbound cold calls to potential clients to generate interest in ERP solutions.
• Fix meetings/appointments for the sales team with qualified prospects.
• Conduct regular follow-ups with leads and nurture them through the sales funnel.
• Coordinate with the sales team to ensure smooth handover of leads and timely follow-ups.
• Maintain and update lead information in CRM for tracking and reporting.
• Support the sales team in achieving monthly/quarterly targets.
• Build rapport with prospects to create trust and long-term relationships.

Key Skills & Competencies

• Excellent verbal and written communication skills (English & Hindi preferred).
• Confident, persuasive, and result-driven personality.
• Ability to handle cold calling and objection handling effectively.
• Good coordination and teamwork skills.
• Familiarity with CRM or lead management tools will be an added advantage.

Exp - 4-6 years

Immediate joiners preferred

Location - Bangalore

Java + Spring boot 

Microservice 

MYSQL 

Design principal 

-Clear Communication: Practice clear and concise communication to effectively convey technical concepts.

- In-Depth Knowledge: Be prepared to provide detailed insights into experiences with specific technologies and tools, showcasing expertise.

- Specific Examples: Share real-world examples or projects where they have applied the mentioned technologies to demonstrate practical knowledge.

- Problem-Solving Skills: Be ready to discuss how they have solved real-world technical challenges in previous roles.

- Continuous Learning: Emphasize a commitment to continuous learning and staying updated with industry trends, especially in rapidly evolving fields like cloud technologies.

We are hiring React JS Developer for Dehradun location

• In depth knowledge of React JS.
• Experience creating front end applications using HTML5, CSS, bootstrap.
• Hands on experience with JavaScript Development on both client and server-side.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Able to handle multiple projects and competing deadlines.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.
• Excellent communication and Client interaction.

Job Description:

• Prospecting, generating, qualifying, and following up on leads and appointment setting for external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Responsible for distributing information to team members and stakeholders
  
• Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  
• Address customer concerns in reference to products, services rendered or employee interactions
  
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients

Creates, modifies, and maintains software applications individually or as part of a team.  Provides technical leadership on a team, including training and mentoring of other team members.  Provides technology and architecture direction for the team, department, and organization.

• Develops software applications and supporting infrastructure using established coding standards and methodologies
• Sets example for software quality through multiple levels of automated tests, including but not limited to unit, API, End to End, and load.
• Self-starter and self-organized - able to work without supervision
• Develops tooling, test harnesses and innovative solutions to understand and monitor the quality of the product 
• Develops infrastructure as code to reliably deploy applications on demand or through automation
• Understands cloud managed services and builds scalable and secure applications using them
• Creates proof of concepts for new ideas that answer key questions of feasibility, desirability, and viability
• Work with other technical leaders to establish coding standards, development best practices and technology direction
• Performs thorough code reviews that promote better understanding throughout the team
• Work with architects, designers, business analysts and others to design and implement high quality software solutions
• Builds intuitive user interfaces with the end user persona in mind using front end frameworks and styling
• Assist product owners in backlog grooming, story breakdown and story estimation
• Collaborate and communicate effectively with team members and other stakeholders throughout the organization
• Document software changes for use by other engineers, quality assurance and documentation specialists
• Master the technologies, languages, and practices used by the team and project assigned
• Train others in the technologies, languages, and practices used by the team
• Trouble shoot, instrument and debug existing software resolving root causes of defective behavior
• Guide the team in setting up the infrastructure in the cloud.
• Setup the security protocols for the cloud infrastructure
• Works with the team in setting up the data hub in the cloud
• Create dashboards for the visibility of the various interactions between the cloud services
• Other duties as assigned

• BA/BS in Computer Science, a related field or equivalent work experience

• Mastered advanced programming concepts, including object oriented programming
• Mastered technologies and tools utilized by team and project assigned
• Able to train others on general programming concepts and specific technologies
• Minimum 8 years’ experience developing software applications

• Must be expert in advanced programming skills and database technology
• Must be expert in at least one technology and/or language and proficient in multiple technologies and languages:
• (Specific languages needed will vary based on development department or project)
• .Net Core, C#, Java, SQL, JavaScript, Typescript, Python
• Additional desired skills:
  • Single-Page Applications, Angular (v9), Ivy, RXJS, NGRX, HTML5, CSS/SASS, Web Components, Atomic Design
  • Test First approach, Test Driven Development (TDD), Automated testing (Protractor, Jasmine), Newman Postman, artillery.io
  • Microservices, Terraform, Jenkins, Jupyter Notebook, Docker, NPM, Yarn, Nuget, NodeJS, Git/Gerrit, LaunchDarkly
  • Amazon Web Services (AWS), Lambda, S3, Cognito, Step Functions, SQS, IAM, Cloudwatch, Elasticache
  • Database Design, Optimization, Replication, Partitioning/Sharding, NoSQL, PostgreSQL, MongoDB, DynamoDB, Elastic Search, PySpark, Kafka
  • Agile, Scrum, Kanban, DevSecOps
• Strong problem-solving skills
• Outstanding communications and interpersonal skills
• Strong organizational skills and ability to multi-task
• Ability to track software issues to successful resolution
• Ability to work in a collaborative fast paced environment
• Setting up complex AWS data storage hub
• Well versed in setting up infrastructure security in the interactions between the planned components
• Experienced in setting up dashboards for analyzing the various operations in the AWS infra setup.
• Ability to learn new development language quickly and apply that knowledge effectively

We are looking for a motivated SEO/ Google Ads/ Facebook Ads Executive to come join our agile team of professionals.

• Working at the heart of the creative team, you will develop concepts for top brands operating across many industries.
• A love for both traditional and digital will help, as you will be working across multiple channels.
• Expertise on SEO, PPC, Web analytics, Google Analytics, Google AdWords, Facebook marketing and YouTube marketing.
• Executing unique ideas for digital marketing campaigns.
• Designing for various projects and mediums like social media campaigns, website wireframes, mockups and the occasional doodling.
• Working on Email Marketing, mobile Marketing, Content Marketing, Pay Per Click (PPC), Conversion Optimization.

Job Type: Full-time

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift