
INSIDE SALES - COUNSELLOR
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Qualification Criteria
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office / Google Documents and CRM systems

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***
Experience: 3-8 years of experience
About Proshort
Proshort is an early-stage, VC-funded silicon valley start-up. We are building a short video platform for enterprises that delivers personalized content. This will be a short video platform purpose-built for professionals that can be integrated with existing content and communication consumption channels, such as slack or teams. The engineering team based in Bangalore works on super hard problems in machine learning, scalable architecture, and man-machine interface. Proshort has been
started by a team with deep expertise in building scalable Internet products. The team members have worked and led teams at Google, Facebook, Uber, Yahoo, and Microsoft.
Website: https://proshort.ai/
Location: Bangalore
Who are we looking for?
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● Develop High-Level Design and Low-Level Design for the web application
● Writing application interface codes using JavaScript following react.js workflows.
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● Developing and implementing front-end architecture to support user interface concepts.
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● Understand basic concepts of design for developing user-friendly applications.
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● Ensure the performance, quality, and responsiveness of applications
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● Hands-on experience with ReactJS, JavaScript, ECMAScript (OOJS) and JSX
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● Good familiarity with most of the ReactJS built-in and popular third-party frameworks, libraries, and accelerators
● Good understanding of Data Structures and Algorithms
● Some basic understanding of the Agile development life-cycle;
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● Ability to write readable code, create documentation for existing code, and refactor previously written code
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We pay top salaries with lucrative esops options.
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Quarterly parties
Rewards and Recognitions
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Flexibility to work remotely
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React Native Lead. We want you to have a chat with the candidates whether they are good on these points and do they have the experience as per mentioned in JD. It will be beneficial for us to filter out profiles for RN Lead.
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- Should have a crystal understanding of App architecture and how to React interacts with the native layers for iOS and Android respectively
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- Excellent Code reviewer and champion at writing unit test cases
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- Bachelor’s degree in Computer Science, Computer Engineering, or related field.
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
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- 2018 & 2019 batches of BE/B.Tech – CS/CE/IT/E&C/E&TC/Telecom/Communications/Electronics or MCA and other circuit branches of relevance to corporations and industry qualifying degrees.
- Candidate must have graduated the qualifying course in 2018 without any backlog.
- Candidates graduated in 2019, meeting the criteria, also stand eligible.
- Candidate should have scored a minimum of 60% in SSC/10th, HSC/12th/Diploma, and UG/PG as applicable.
- Not more than a gap year since SSC, meaning no loss of the academic year after joining a course.
- Flexible to relocate anywhere in India, and willing to work on any skill/domain/work timings.









