INSIDE SALES - COUNSELLOR
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Qualification Criteria
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office / Google Documents and CRM systems
Shubham Vishwakarma
Full Stack Developer - Averlon
About Suraasa
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JOB RESPONSIBILITIES
• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team
• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.
• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.
• Rechecking of Sales Invoice Made.
• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.
• Ensuring minimum freight charged to customers and our company from the transporters.
• Timely responding to all the dispatch-related calls, emails and queries.
• Maintaining accurate and complete data entry for the dispatch/logistics on the system.
• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
• Ensuring customer satisfaction at all levels.
• Handling and assisting other dispatch team members.
• Ensuring stocks are available as per Stock Minimum Order Level.
REQUIRED SKILLS
• Prior work experience as a Logistics and Dispatch Manager.
• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.
• Record of successful distribution and logistics management.
• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.
PythonSenior Data Engineer
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● Drive the implementation of new data management projects and re-structure of the current data architecture
● Implement complex automated workflows and routines using workflow scheduling tools
● Build continuous integration, test-driven development and production deployment frameworks
● Drive collaborative reviews of design, code, test plans and dataset implementation performed by other data engineers in support of maintaining data engineering standards
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Desirable 1 to 6
Scala
Mandatory Min 2 to 6
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Desirable Min 1 to 6
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Mandatory Min 2 to 6
GitHub source control tool
Mandatory Min 4 to 8
Machine Learning
Desirable 1 to 6
Deep Learning
Desirable Min 1to 6
Data structures and algorithms
Mandatory Min 4 to 8
A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
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- Managing the Alumni’s induction to company and the client in partnership with HR.
- Making sure the Alumni is legally compliant and aware of company's and any clients main policies and procedures.
- Managing Alumni’s attendance on-site and minimize absence/tardiness
- Making sure every Alumni is met during their first week and first month on site.
- Making sure every Alumni is met every quarter thereafter.
- Attending the performance review for the Alumni’s first 6 months on site.
- Monitoring the Alumni’s performance closely during the 6th, 12th and 18th-month formal automated appraisals.
- Managing and reviewing 6th, 12th and 18th-month appraisals onSalesforce.com.
- Working with HR and client line manager on any learning and development, performance management or employee relations as required.
- Motivating and ensuring Alumni’s achievement of all learning and development milestones
- Attending the conversion meeting with the Alumni when they have completed their two years on site.
- Liaising with any internal client main point of contact for the Alumni they have on site to make sure program running smoothly internally.
- Ensuring 100% compliance onSalesforce.com, keeping all relevant records up to date and notes on all meetings.
- Being responsible for creating strong and empathetic relationships with all alumni graduates.
- Liaising with the HR Associate responsible for Alumni in escalating any employee relations, engagement, training or other related issues.
- Coordinating all training requirements post-deployment including; requests, conversations regarding the correct intervention with both Alumni and line manager and sourcing the correct partnerships
- Actively contributing to new business development and client penetration opportunities, feeding back commercial propositions and driving an increase to the overall number of Alumni graduates.
- Working with your counterparts responsible for Associates to define, develop and expand ideas for monthly social/business events for Alumni Associates and all Associates and organise and plan in partnership with internal stakeholders.
- Working closely with your counterparts and the marketing team, to promote all relevant events to our Alumni Associate population.
- Being responsible for all events being on budget and well attended.
- Assisting with Company-wide events.
- Promoting the company’s brand at University level events.
What you need to have:
- Undergraduate degree in business or another related industry highly desirable.
- Membership of a recognised relevant accredited body is highly desirable.
- Excellent knowledge of HR, Financial products, relationship management
- Communication and inter-personal skills.
- Leadership and team management skills
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- Enforce Security in SDLC, and ensure any identified vulnerabilities are fixed before a feature goes to production.
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- Partner with engineering leaders across the company to help them prioritize security issues in their products.
- Run the Ola’s Bug Bounty program effectively.
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- Mentor the team members and work towards their career growth.
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- Experience building relationships with stakeholders and business leaders.
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- Knowledge of standards like PCI-DSS, ISO27001, GDPR etc.
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Full Stack Developer - Averlon