Inside Sales Counsellor at Suraasa · Gurugram · 1 - 4 years · ₹4L - ₹7L / yr · Profitable · Posted 27 Jul 2023

INSIDE SALES - COUNSELLOR
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Qualification Criteria
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office / Google Documents and CRM systems

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About Us
We are the largest and most active online platform for international education!
Yocket was established in 2015 with a mission to connect people to the world's best
learning opportunities. Today, Yocket is the largest community-driven online platform
for international education.
We specialize in premium counselling services for students with ambitions of
pursuing higher education abroad by connecting them to the best universities in the
world. We offer a comprehensive range of services, including expert counselling, test
preparation, visa assistance, and even loans to facilitate your educational journey.
Till date, we have helped more than 10,00,000 students across countries pursue
their higher education. Our students have secured admissions in all of the world's
top 100 global universities, including prestigious institutions such as Harvard
University, MIT, Stanford, University of Oxford, and Columbia University.
We've assisted over 5,700 students in obtaining loans securing more than INR 1,500
Crores, spanning across 15 countries, and have partnered with 12+ lenders like
HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.
At Yocket, we strive to help our employees find passion and purpose. Join us in
changing the way students make their decisions about education. If you wish to
create an impact and help students get the best education by taking our vision
ahead, we would love to have you on our team!
Job Description
Direct revenue generation through B2C sales.
Responsible for meeting and exceeding sales targets.
Building rapport with students and their parents to drive conversions.
Understanding student profiles to offer tailored solutions.
Open to making calls and following up from different lead sources.
Participating in virtual/physical events, seminars, and webinars.
Requirements
Fresher to maximum 5 years of experience in sales.
Proven ability to meet or exceed targets.
Bachelor's degree or equivalent experience.
Prior experience in target-based sales or revenue-focused roles is a plus.
Exceptional written and verbal communication skills.
Highly organized and detail-oriented.
Strong interpersonal and persuasion skills.
Experience in EdTech sales will be a strong advantage.
Familiarity with CRM tools is preferred.
Benefits
Medical Insurance for you and your family.
No-boss culture – We value ideas over hierarchy.
Access to a psychological counselor – Mental health support provided
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