Urgent Opening Business Development Manager ( B2B Sales )

Key Responsibilities:

Execute manual test cases based on project requirements.

Identify, log, and track software defects using tools like JIRA or Bugzilla.

Assist in preparing test plans, test scenarios, and test data.

Work closely with developers and Project Manager to reproduce and resolve issues.

Perform functional, regression, and smoke testing.

Support the QA team in maintaining testing documentation and reports.

Learn and gradually contribute to automation testing (if applicable).

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, IT, or related field.

1–2 years of experience in software testing .

Basic understanding of SDLC, STLC, and software testing concepts.

Familiarity with bug tracking tools (e.g., JIRA) and test management tools.

Strong attention to detail and analytical skills.

Good written and verbal communication.

Nice-to-Have (Preferred):

Exposure to automation tools like Selenium or Postman.

Knowledge of SQL and database queries.

Understanding of Agile / Scrum methodologies.

ISTQB Foundation certification or equivalent is a plus.

Personal Attributes:

Quick learner with a proactive attitude.

Team player with a focus on quality and continuous improvement.

Strong problem-solving and time-management skills.

Compensation:

Competitive salary and performance-based growth opportunities.

Responsibilities:

• Order Generation / Sales in their respective territory and Collection of Outstandings with STUs
• Attending to customer's urgent requirements & Resolving customer complaints
• To ensure segment wise secondary sales growth and maintain dicipline of SPARK reviews across all distributors
• Growth of retail sales revenue by ensuring target achievement for the Area
• Growth of workshop sales revenue by ensuring target achievement for the Area
• Growth of STU sales revenue by ensuring target achievement for the Area
• Ensure SPARK Review Adherence
• Execute activities towards workshop revenue growth and accomplish process adherence
• Growth of Workshop Paid Revenue
• Establish Parts Maturity Index across assigned workshops
• Planning and assisting Workshop Branches in Southern Kerala to establish MSL in co-ordination with Service (incl New Models)
• STU Sales
• Follow up for GRNs & price amendments from STU & Project sectors, Bill preparation, payment follow up and collection, depositing of payments, Money Receipt preparation on time and thereby ensuring outstanding below the committed DSO level
• Purchase Requests generation, RC prices collection, price tabulation, offers submission, order generation etc from STU & project sectors
• MRP updation, Materials follow up, Leyparts Business development through new model parts/kits/aggregates, dissemination of information on Part no. changes & other data, answering all the enquires and coordination among all the depots and branches/Chief OIffice/Central stores in STU & Project sectors
• Update on STU Tenders and loss of sales analysis

MIS & Reports:

• Monthly branch reviews
• AOR & VOR reductions review
• TOC recommendation review with attached dealer outlets and ASCs
• Sales tracker, Stock tracker and dealer profititability review
• MIS of monthly outlook numbers, Sales Coordination activities

Feet on Street Management (DWE):

• Follow up on DWEs along with Service MICs for fleet customers
• BS3 Engine Sale improvements
• Focus on sale improvements in DEF and BSVI filters
• Resolving issues & queries through whatsapp & phone call of all DWEs.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

We are looking for a front-end developer who will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Roles & Responsibilities:

● Develop and implement responsive and intuitive user interfaces for web applications using HTML, CSS, and JavaScript frameworks (e.g., React, Angular, Vue.js, Node.js)."

● Designing user interactions on web pages.

● Developing SDKs.

● Ensuring cross-platform optimization for mobile phones.

● Collaborate with UI/UX designers, back-end developers, and other stakeholders to transform design concepts into functional, feature-rich web interfaces

● Designing and developing APIs.

● Meeting both technical and consumer needs.

● Collaborate in an Agile development environment, participating in sprint planning, stand-ups, and other team meetings.

Qualifications & Skills:

● 5-9 years of experience in the relevant field.

● Proficiency with fundamental front-end languages such as HTML, CSS, and

JavaScript/Typescript

● Proficiency with JavaScript frameworks such as React-JS.

● Familiarity with database technology such as MySQL or Postgres.

● Knowledge of GitHUb, Docker,Project Versioning,SCSS/SASS style framework will be an added advantage

● Excellent verbal communication skills.

● Good problem-solving skills..

● Attention to details.

Why should you join:

● You prefer working in small groups. We're a start-up, and we think smaller teams have a lot of power. There is less management overhead and more discussion about the important work

● You care about the end-user and developer experience, as well as how the backend affects them. Rather than taking the path of least resistance, work backwards from what the user experience requires

● We offer competitive pay (above market average). We've received adequate funding from a number of well-known fintech investors, and we're planning to stay in the game for the long haul. It will be an exciting and interesting adventure ahead, and we are looking forward to working with some fantastic teammates!

What's on offer:

● Best in class compensation package

● Stock options for long term wealth creation

● Group health insurance that covers your family

● A vibrant, open and fun work culture

About the role: 

· Understand the project test requirements.

· Execute and evaluate automated test cases/suites and report test results to ensure that system functionality satisfies acceptance criteria.

· Create and maintain automation scripts using the Robot Framework

· Help create acceptance criteria for user stories.

· Log bug reports based on test execution.

· Collaborate with the development team to prioritize test scenarios.

· Collaborate with the development team to perform root cause analysis.

· Other duties assigned.

Position Requirements:

Essential Skills:

· Knowledgeable in Software Automation using Robot Framework

· Knowledgeable in API testing (Postman)

· Experience working in an Agile environment using Scrum or Kanban

· Proficiency in scripting and programming languages (Python preferred)

· Experience with REST API testing and the relevant testing tools.

· Understanding the differences between JSON, YAML, and XML.

· Experienced with CI/CD.

· Experience testing web applications and different types of testing approaches and test environments.

· Experience in test risk management.

· Experience in using GIT repositories would be great.

· A passion for software product quality assurance with a positive mindset and good communication skills.

· Keen eye for detail.

Good to Have

· ISTQB foundation level certification

· Familiar with other automation testing tools like Selenium and Katalon Studio

· Suggest / make framework improvements to accommodate the scripting needs

· Implemented automation framework using Behavior-Driven Development (BDD) approach

· Familiarity with the Test Pyramid would be great.

· Experience working with JIRA

Non-technical requirements:

● You are available to join us in our Bangalore office from Day 1.

● You have strong communication skills.

● You have strong analytical skills.

● You are customer friendly and service minded.

● You are a team player.

• Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written code in big data applications handling multitudes of data or real-time events, you're in.
• Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication. If you know what Kafka is, and think it's the bee's knees, we will think the same of you.
• Experience writing in a high-level language such as Go, C, Rust, Python, Ruby, etc.. If you're already writing Go, or spent a weekend debugging the worse memory leak ever, that's a big plus.
• Experience writing APIs (either RESTful or not) and RPCs. If you've broken backwards compatibility for your customers once, and dealt with the fallout, we want you (to deal with the fallout again).
• Experience with RDBMS systems (e.g. MySQL, PostgreSQL, Oracle, SQLite) and/or NoSQL databases (e.g. MongoDB, Redis, Cassandra, Couchbase). If you've written queries with more than two joins, or have a strong opinion of why an integer is better as a primary key (or maybe a UUID), we'd like to hear from you.
• Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
• Are you a free software/open source nerd? Do you maintain open source projects? Are you a Hacker News reader? Do you remember the days when you had to compile your own Linux kernel? Do you believe it should be called GNU/Linux? Have you ever been in a fight with an Emacs user? Are you an Emacs user? Well, we have the job for you!

Job Description

We are looking for an experienced and talented UI designer to design and shape unique, user-centric products and experiences. You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction. The ideal candidate should have experience of working in agile teams, with developers and UX designers.