UX Designer

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Back-End Developer

Experience 3-8 years

Job Qualifications and Skill Sets(T3-T4)

T3:

1. Bachelor's degree or above, computer or related major, more than 3 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with common design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

6. Those with Internet platform development experience and familiarity with distribution and concurrency will be given priority

T4:

1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Familiar with distributed development and application scenarios of distributed components

6. Have some experience in concurrent processing and be familiar with performance optimization

7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn

or message your number/ id on the cut short chat.

Web Designer (HTML)

Job Type : Full-Time

Required Experience : 1 – 2 Years

Salary No bar for the right candidate

Location : SG Highway, Ahmedabad

Job Summary 

Logicode Inc is looking for a Web designer with a creative bend for Ahmedabad location. The candidate will be closely working with the development team to create website layouts and graphics as per requirements. Experience of more than two years would be a big plus.

Basic Knowledge of ui/ux, Photoshop, Adobe xd will be plus.

Roles and Responsibilities :

• Study design briefs and establish requirements.
• Prepare rough drafts and present ideas.
• Developing design briefs by gathering information and data through research
• Design amendment after feedback.
• Writing semantic, modular front-end code using HTML5, CSS3, and W3C coding practices.
• Understanding of the concepts of progressive enhancement, mobile first and future friendly design.
• Experience with Twitter Bootstrap framework, LESS Preprocessor, jQuery library.
• Use of custom written JavaScript.
• Familiarity with browser testing and debugging.
• The ability to search, navigate and effect change in a CMS environment is required.
• Basic understanding of UI/UX design principles.

Qualification :

B.E/B.Tech in Computer science or IT, BCA, MCA, Diploma 

Key Skills:

Must Have a good hand on HTML5, CSS3, Javascript and Jquery.
If you have good hand on bootstrap3, Bootstrap4, sass it will be plus point

Job Role: MERN Stack developer

Experience: 2-4 years

Location: Remote

About Us:

At Troopr Labs, we are imagining a future where an AI-powered conversational platform is at the center of your digital workplace delivering delightful employee experiences. The potential of this future is what drives us every day.

We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work directly with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world.

As a Product Developer at Troopr, you'll be at the forefront of building world class AI products with a particular focus on conversational chatbot solutions.

Typical day in the job:

* Develop, test, and deploy clean, maintainable, and well-documented code

* Create interactive and user-friendly web interfaces using React

* Implement server-side logic, RESTful APIs and database interactions

* Design, maintain, and optimize MongoDB databases

* Participate in code reviews to ensure code quality

* Troubleshoot production issues and implement fixes for them

* Optimize code for performance and scalability

* Stay current on relevant industry trends, technologies and best practices

* Collaborate across teams in an agile environment

* Mentor junior developers as needed

Typical profile of person who can do this job well:

* 3 to 5 years of professional software development experience, with a focus on the MERN stack.

* You have excellent analytical and critical thinking skills

* You have exceptionally strong understanding of Javascript fundamentals

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Responsible for reaching out to prospective students and persuading them to purchase the courses.

• Timely addressing the queries and suggestions by students and acting on it on the quick TAT.

• Adhering strictly to the sales calls SLA’s.

• Execution of preset SOPs for the team that you are responsible for

• Collecting feedback from students & stakeholders for successful planning and execution for future

• Coordination between teams to provide swift resolution to prospective students

• Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.

• Recording all successful and unsuccessful attempts to close sales.

• Attending regular team meetings to clarify progress and performance-related expectations.

• Coordinating with the TL to come up with new offerings to increase revenue from existing accounts

• Conducting each of your functions with the utmost respect, regardless of other dispositions.

Requirements :

• Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.

• Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions

Good to have skills:

• Tech understanding/inclination

• Existing network/relationships in target group

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 is looking for Software Engineer II with in-depth experience in high scale distributed systems. You will participate in the design and implementation of of our Edge Computing platform that is used to deploy global, scalable and secure applications. Your work includes, but not limited to, Research, design and build highly reliable, available and scalable platforms, API definition, implementation, deployment, operational management, and debugging.

Responsibilities:

• Deliver solutions that will help create, deploy and manage the service components of the platform
• Investigate various open source and close source technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system
• Take ownership of software components and   deliver   a   complete   product   satisfying   functional, scale, performance   and manageability requirements.
• Hands-on   coding   in   multiple   languages   while   considering   performance,  scalability, maintainability, and flexibility
• Understanding and exposure to design patterns and coding practices especially as applied to microservices architectures and API design, implementation and management
• Experience in Cloud native providers like MS Azure or AWS or Google Cloud or any major Cloud vendors in the market and their services
• Independently investigate, present options, review and implement completely new functionality
• You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
• Perform code reviews, set coding practices and guidelines within the team
• Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases
• Work with geographically distributed teams

Minimum Qualifications:

• Knowledge and experience in highly distributed software systems, ability to understand the nuances and solve problems related to scale, performance and resiliency of such a system
• Experience in programming languages: Golang, Java, Python any objected oriented high level proprietary or open source language with strong programming constructs.
• Good understanding of programming fundamentals & their application to highly scalable web-based systems
• Experience in developing polyglot software using service definition language and framework like gRPC, Thrift, Google Protocol Buffers, OpenAPI etc.
• Must have hands on SQL or No SQL technologies.
• Experience working on CICD methodology and Git based workflow
• Experience in Docker technologies including experience in optimizing Docker image and managing Docker image lifecycle. Experience in orchestration systems like Kubernetes and container technologies like Docker, rkt is a plus
• Excellent written and verbal communication skills
• Strong interpersonal, team building, and mentoring skills
• BS/MS degree in Computer Science or equivalent with 3+ years of software development experience

You will:

• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

For (Fullstack):

• 2 - 10 Years of experience
• Strong with DS & Algorithms
• Hands on Experience in the Programming languages: JavaScript (React or Angular), Python, SQL.
• Experience with AWS.

For (Geo Team):

• 4 - 10 years of experience
• Experience with Big Data technologies like Hadoop, Spark, Map Reduce, Kafka, etc
• Experience using object-oriented languages (Java, Python)
• Experience in working with different AWS technologies.
• Experience in software design, architecture and development.
• Excellent competencies in data structures & algorithms.

For (Backend):

• 2 - 10 years of experience
• Hands on product development experience using Java/ C++/Python
• Experience with AWS,SQL,GIT
• Strong with Data structures and Algorithms

Additional nice to have skills/certifications:

For Java skill set:

Mockito, Grizzly, Netty, VertX, Jersey / JAX-RS, Swagger / Open API, Nginx, Protocol Buffers, Thrift, Aerospike, Redis, Kinesis, Sed, Awk, Perl

For Python skill set: Data Engineering experience, Athena, Lambda, EMR, Spark, Glue, Step Functions, Hadoop, Kinesis, Orc, Parquet, Perl, Awk, Redshift

For (Data Engineering):

• 2 - 10 years of experience
• Experience with object-oriented/object function scripting languages: Python.
• Experience with AWS cloud services: EC2, RDS, Redshift,S3,Athena, Glue
• Must be proficient in GIT, Jenkins, CICD (Continuous Integration Continuous Deployment)
• Experience in big data technologies like Hadoop, Map Reduce, Spark, etc
• Experience with Amazon Web Services and Dockers

At Arcana we are building a privacy centric decentralised data store that allows developers to build more secure and privacy preserving apps for their users.

We are looking to onboard an experienced Golang developer to work on the core protocol we are building. You must:

• Have 3+ years of development experience
• Have 3+ years of Golang development experience in production
• Have worked on distributed systems in production
• Have experience with Goroutine and channels
• Have experience with applied cryptography
• Write clean code and documentation
• Have clear bias for TDD
• Find Git very easy to use
• Have knowledge of Unix/Linux fundamentals - shell scripting, CLI tools etc.
• Have some knowledge of devops
• Have some blockchain experience