React.js
HTML/CSS
Shubham Vishwakarma
Full Stack Developer - Averlon
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PythonImpact Analytics™ (Series D Funded) delivers AI-native SaaS solutions and consulting services that help companies maximize profitability and customer satisfaction through deeper data insights and predictive analytics. With a fully integrated, end-to-end platform for planning, forecasting, merchandising, pricing, and promotions, Impact Analytics empowers companies to make smarter decisions based on real-time insights rather than relying on last year’s inputs to forecast and plan this year’s business. Powered by over one million machine learning models, Impact Analytics has been leading AI innovation for a decade, setting new benchmarks in forecasting, planning, and operational excellence across the retail, grocery,
manufacturing, and CPG sectors. In 2025, Impact Analytics is at the forefront of the Agentic AI revolution, delivering autonomous solutions that enable businesses to adapt in real time, optimize operations, and drive profitability without manual intervention.
Here’s a link to our website: www.impactanalytics.co.
Impact Analytics builds AI-powered, Cloud-Native products and platforms. As we tackle increasingly complex backend challenges, we are looking for seasoned backend architects to collaborate with product and engineering teams in shaping the future of enterprise software.
Meet the Team: Rooted in AI and Engineering first principles, our cross-functional teams of ML and AI Engineers and Data Scientist thrive in a fast-paced, innovation-driven environment. We emphasize collaboration, continuous learning, and high-impact delivery. Our backend teams specialize in modern frameworks, data platforms, infrastructure engineering, DevOps practices, and scalable service architectures. Top performers are recognized, valued, and supported with ample growth opportunities.
Role Overview: This is a senior-level, individual contributor role focused on hands-on technical leadership in backend architecture. The role is centered around three core areas:
● Drive complex backend architecture initiatives that span across multiple engineering and technology domains.
● Lead strategic R&D efforts to evaluate new backend technologies, frameworks, and methodologies, and champion their adoption company-wide. ● Spearhead our Multi-Cloud & Hybrid-Cloud backend strategies, ensuring scalable, secure, and resilient architecture patterns.
What our ideal candidate may look like:
● 14+ years of software development experience, with at least 4 years as an Architect or Staff Engineer role, particularly in backend systems.
● A backend technology expert with in-depth, hands-on experience in building and scaling enterprise SaaS with distributed architecture, In depth knowledge of Rest and Event driven architecture with low latency and high-throughput in memory systems.
● Designing stateful backend to handle large data including message broker, distributed queue, caching. Good understanding of High Availability and Disaster recovery for the critical production system.
● In depth understanding of Async, Multi Threading and Multi Processing Architecture to ensure our system efficiently use the programming principle for higher concurrency support
● Proficiency in following programming languages (Python, Rust), with a strong foundation in software engineering principles. Knowledge of Rust is a strong plus, especially in the context of high-performance, memory safety and ownership.
● Deep understanding of system design, database architecture (SQL & NoSQL), microservices, observability, resilience engineering, and secure coding practices.
● Exposure to big data platforms, stream processing, machine learning infrastructure, and multi-cloud environments (e.g., AWS, GCP, Azure) is preferred.
● Excellent communicator and collaborator, with the ability to influence and align cross-functional stakeholders.
● Proven experience mentoring engineers and guiding architectural decisions at scale.
What We Offer
● Opportunity to lead large, high-impact projects for global Fortune 500 clients.
● Work in a high-growth startup environment with a flat, collegial culture.
● Best-in-class remuneration and benefits.
● A platform for personal and professional growth with ownership and autonomy.
Some of our accolades include:
● Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
● Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
● Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
● Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
● Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
● Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.
Location: Indore
Key Responsibilities:-
1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.
- Address customer inquiries, concerns, and issues with courtesy and empathy.
- Assist customers in resolving their problems or inquiries effectively.
● Any Graduation degree.
● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage )
● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)
● Excellent communication, negotiation, and problem-solving skills.
● Strong analytical and critical thinking abilities.
● Knowledge of BPO industry trends and best practices.
● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.
● Client-focused with exceptional interpersonal skills.
NodeJS (Node.js)Python
Amazon Web Services (AWS)Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
NodeJS (Node.js)
MongoDB
RedisWe’re in search of a Back-End Software Engineer that specializes in server-side components. In this role,
you’ll primarily work on Node JS, Mongo DB, Redis, building scalable products and will bring a depth of
knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you
might be architecting new features for our customers, refactoring existing code to be more scalable, and
seeing changes through to completion in a live environment.
Key Attributes you need to possess: -
- Prioritization- Should have a strong work ethics and show up on time at sessions with excellent skills
in predicting the amount of time needed to plan, coordinate, and perform on a task or managing their
clients as and when required.
- Quick Learning Ability- You should be an amazing self-learner who has the ability to learn new
technology on their own and are not threatened by new technologies. Someone who has an ability to pull
various bits of information and to process information on the fly with good logical and analytical skills.
- Deep and Broad Technical Experience- Someone who is able to hit the ground because they already
know the right technology.They should be able to meet coding principles and write code that is readable
and commented-on where appropriate.Through incorporating their cognitive abilities and extensive
industry experience, they are able to find optimal solutions easily.
- High-End User Focus-A good programmer does what they are asked to do, while a great programmer
thinks of the end user of the software and works to solve problems within the organization’s
capabilities.Someone who knows the functionality they’re creating is of high value.
-Business Acumen- Should have a great eye for Business acumen as the product build will be exposed to
millions of customers on-brand digital assets hence giving you exposure for handling a large user base in
a live environment.
-Teamplayer- Someone who is able to work in a challenging environment and requires complete
devotion, persistence and learning new things every day. As they will be involved in every fact of the
product development starting from product ideation, Interface design, user experience, analytics, and
engineering.
Typical work week look like:-
- Collaborating with the front-end developers and other team members to establish objectives and design
more functional, cohesive codes to enhance the user experience.
- Design and implementation of scalable applications by using asynchronous programming with
low-latency, high-availability, and performant applications between multiple systems, servers, and
environments.
-Integration of data storage solutions by creating database schemas that represent and support business
processes and also Integrating multiple data sources and databases into one system.
- Building reusable code and libraries for future use.
- Explore technical innovation and propose new solutions as and when required.
- Work with engineers, product managers and senior leadership to turn our product and technical vision
into a tangible roadmap every month.
Our ideal candidate should have:-
- 4+ years of relevant experience in a Tech Startup
- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information
Technologies/Computer Science)
- Strong proficiency with JavaScript and knowledge of Node.js and frameworks.
- Strong hands on MongoDB and ability to write aggregation queries.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets.
What you can expect from company:-
- Passion & happiness in the workplace with great people & open culture with amazing growth
opportunities.
- An ecosystem where leadership is fostered which builds an environment where everyone is free to take
necessary actions to learn from real experiences.
- Chance to work on the cutting edge of technology.
- Freedom to pursue your ideas and tinker with multiple technologies- which a techie would definitely
enjoy!!
If you have outstanding programming skills and a great passion for developing beautiful, innovative
applications, then you will love this job
Vue.js
AngularJS (1.x)
Angular (2+)React.jsTasks/Responsibilities:
- Refine the functionality of webshop design and its features.
- Designing and building the website front-end.
- Designing and managing the website back-end including database and server integration.
- Generating/Integrating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Monitoring the performance of the live website.
Requirements:
- Proven work experience as a WordPress developer(themes & plugins).
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code versioning tools including Git and SVN.
- Knowledge of deployment of WordPress installations.
- Experience working with debugging tools such as Chrome Inspector and Firebug.
- Good understanding of website architecture and aesthetics.
- Ability to drive given topic.
- Good communication skills.
We Offer:
- Freedom to realise your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.
JavascriptAngular (2+)React.jsAngularJS (1.x)Vue.jsExperience: 0-3 Years
Notice Period: Immediate- 30 Days
Location: Jaipur
SaaS-Nest is a product-based company headquartered in Jaipur, Rajasthan. We have started our journey in February 2022 with a vision to transform HealthCare by technology. We are closely
associated with Synergy Health 360, a US based healthcare organization. We have a team of experienced medical professionals to provide insights and innovation ideas which in turn is implemented by a perfect blend of young and qualified IT professionals.
About Team & Product/Project Details
We are building a health and wellness technology platform to cater the needs of US Healthcare market. Our product is aimed to provide anywhere/anytime access to Primary Care Physician and telehealth platform to patients and simultaneously provide better management options to providers for in-person and telemedicine appointments. The product will be EMR agnostic, scalable and provide licensed access to an integrated network of specialty services and predictive
modeling technology. SaaS-Nest Technologies Pvt. Ltd. is seeking a entry-level Frontend Software Engineer to work
as a key team member developing web-based solutions. The ideal candidate will possess a solid knowledge of frontend development.
What you will be doing
The Software Engineer will be working as part of an agile team with other passionate, driven, and talented people, creating healthcare solutions. Your primary responsibilities will include developing interactive web-based, mobile, and/or desktop applications using SaaS-Nest as well as
industry best practices to deliver high value and quality to users.
What you bring (Experience Level & Mandatory Skills in potential candidate)
Candidate should have strong fundamentals in modern frontend frameworks
(Angular, React or others).
Hands on experience in JavaScript, TypeScript, modern frontend frameworks.
Good communication & presentation skills.
Desired Skills, Qualifications and Technical Requirements
Graduate in Computer Science and/or Engineering.
Hands-on knowledge of HTML5, CSS3, JavaScript, TypeScript, NPM
Knowledge/Experience of modern web frameworks.
Good knowledge of Object-Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences, primarily with ECMAScript 2015
Good understanding of creational and structural design patterns in JavaScript
Knowledge/Experience working with Single Page Applications (SPA) with universal rendering capabilities.
Good understanding of the Web Components standard.
Understanding of SEO and accessibility and making it part of the development workflow.
Bonus if you have
Healthcare Industry experience
Familiarity of working with TDD in JS with the help of frameworks like Jasmine,
Mocha, Karma etc is a plus
Human Resources
SaaS-Nest Technologies Pvt. Ltd
Job description
- Optimize content for the website and various social networking channels such as Facebook, LinkedIn, Twitter, Instagram, Google Ads, etc.
- Developing content for blogs, articles, product descriptions, social media, website content, video scripts, etc.
- Execute results-driven social media strategy with a focus on growing our following and increasing engagement
- Proofreading content for errors and inconsistencies.
- Editing and polishing existing content to improve readability.
- Ability to understand new changes in trends in digital content and social media.
- Using keyword research and SEO guidelines for the purpose of optimizing content
- Identifying customer's needs and recommending new content to address gaps in the company's current content.
- Developing content with different wordplay.
Required Candidate profile
- Must have GOOD English Writing/Communication skill
- Highly Active in Social Media like Facebook, LinkedIn, Instagram etc
- Must have GOOD Knowledge of Creative Writing Skills
- Must have GOOD Knowledge of SEO, Ad. Content
C++
Java
ScalaCurrent Opportunities:
Qualified Engineers will be hired against roles which includes Artificial Intelligence, Big Data, Machine Learning, Data Science, Analytics, Enterprise & IOT Solutions, Wearable computing, multimedia systems,3GPP, 4G/5G, Network,Modem,protocols,RTL, PHY, Android/Tizen Platforms, Healthcare/Medical solutions, Natural Language Processing, Computer vision, Image Processing, Computer Architect.
EDUCATION
- Minimum 60% in BE, B.Tech, ME, M.Tech, PhD or MCA
Map Reduce, Hadoop, Spark, Hive, Mahout, Fast Data Processing – Storm – Rules Engine – Drools
Good understanding of algorithms, data structures and performance optimization techniques
Hands on with Design, Coding, Debugging and Testing
Excellent communication & interpersonal skills; Team player.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon