UX Designer

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Key Skills :

• Very good understanding of data visualization techniques, dashboarding and KPIs.
• Minimum 2 years of experience in any of the reporting tools like SAP Business objects.
• 2 years of experience in SAC.
• Extensive hands-on experience with SAP Analytics Cloud, including data modeling, story creation, dashboard design, and administration.
• Good understanding of data visualization and analytics best practices, with the ability to design compelling and user-friendly dashboards and visualizations.
• Strong knowledge of data connections and data integration with SAP and non-SAP systems, including experience with data extraction, transformation, and loading (ETL) processes.
• Proficiency in SQL and experience working with relational databases and data warehousing concepts.
• Strong problem-solving skills and ability to analyze complex business requirements and translate them into technical solutions.
• SAP Analytics Cloud certification is preferred.

About Apollo Finvest

Apollo Finvest is a publicly listed Non-Banking Financial Company (NBFC). Think of us as AWS for Lending. We enable any company to offer fully digital and compliant digital loan products to their end customers. Built on modern RestFUL API's, we treat the financial services on our platform as building blocks, which our partners can mix and match to create loan products specifically tailored to their business model.

Company Secretary

Roles and Responsibilities:

• Experience of filing quarterly, half-yearly and annual compliances as per SEBI Listing Regulations and SAST Regulations
• Timely compliance of all the applicable provisions of SEBI Regulations, Companies Act, 2013, RBI Master Directions, Notifications, Circulars and Secretarial Standards
• Convening Annual General Meeting (AGM) including preparing the Annual Report, Notice, Directors’ Report, and all other compliances related to the AGM
• Preparation of Notice, Agenda, Resolutions, Minutes for the Board Meeting, and other Committee Meetings.
• Preparation of all the ROC Forms including the Annual Filing forms as per the Companies Act, 2013
• Filing of quarterly and annual forms/ returns with RBI.
• Maintenance of various Statutory Registers
• Liaising with various statutory authorities such as SEBI, BSE, NSDL/CDSL, RBI, etc.
• Keeping up to date with any regulatory or statutory changes and policies that might affect the organization
• Co-ordination with the Registrar & Share Transfer Agent for all the shareholder matters.
• Handling investor and borrowers' complaints on all the respective forums under different authorities and timely resolving the same.

Key Requirements:

• 1-2 years of experience post qualification
• Good written and verbal communication skills
• Candidates in a Compliance Manager role at NBFC / Banks having experience in handling regulatory compliance, RBI audits, etc. would be preferred.
• Strong Accounting Background, Strong Leadership quality, Adherence to timelines and highly proactive.
• Excellent Knowledge of Microsoft Excel.
• Ability to effectively prioritize work by understanding competing priorities and work under high-pressure environments.

Desired Candidate Profile

• BSc degree in Marketing or relevant field
• Proven work experience as a Community Manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentation skills
• Hands on experience with social media management
• Ability to interpret website traffic
• Knowledge of online marketing
• Attention to detail, critical-thinker and problem-solver    

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

Technical Leader reporting to the CTO/CEO. Your responsibilities include the following, but are not limited to:

1. Architecting, Designing and Developing Software Programmes based on requirements provided
2. Designing and Developing with a high quality of code that is modular, scalable and re-usable at all times
3. Promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times
4. Communicate effectively the system requirements to other software development teams
5. Involve pro-actively with client and their requirements
6. Evaluate and select appropriate software or hardware and suggest integration methods
7. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
8. Assist with solving technical problems when they arise
9. Ensure the implementation of agreed architecture and infrastructure
10. Address technical concerns, ideas and suggestions
11. Monitor systems to ensure they meet both user needs and business goals

Vervali Systems is looking for a talented Magento 2.0 developer that will be in charge of maintaining our eCommerce website. Your main tasks will be to ensure that the last security patches are installed and that existing functionality continues to work properly. You will also be in charge of developing new modules and applying any required front-end changes.

IMMEDIATE JOINERS ONLY

Responsibilities :

- Regularly update our Magento installation
- Install security patches
- Develop new functionality
- Implement front-end changes

Skillset:

- 2 to 4 Yrs. of experience in Magento 2.0
- Technology and Magento Knowledge
- Magento Development and Plug-in Customization
- Magento Migration
- Third-Party integrations
- Front End & Back End Development
- Custom CMS Themes development skills
- Good Knowledge of Javascript
- Strong widget development skills for Magento 2.0
- Excellent Communication Skills
- Strong Analytical skills and attention to detail
- Quick Learners

Location: Andheri Sakinaka (Client Place) / Vasai

Please find the JD below.

2   One Order framework and APIs, BADI Implementation, Implicit & Explicit enhancements, User exits, Customer Exits ,BSP Component Enhancement, GeniL and BOL Programming

3   ABAP Programming skills,  RICEFW elements, OOPS ABAP, Debugging skill

4   Abap interface using Web services, Configurations in SOAMANAGER, Basic understanding of XML

5   CRM Web UI Designing and Developments, AET tool, SQVI query

6   UI Framework & Configuration including Business Roles, Navigation Bar Profiles, Navigation Links

7   Experience on Smart Forms & mail forms and Develop/enhance smart forms

8   Knowledge on SolMan is preferable

Interview date F2F only on 1^st August 2019