Internal Communications

🚀 Job Title : Python AI/ML Engineer

💼 Experience : 3+ Years

📍 Location : Gurgaon (Work from Office, 5 Days/Week)

📅 Notice Period : Immediate

Summary :

We are looking for a Python AI/ML Engineer with strong experience in developing and deploying machine learning models on Microsoft Azure.

🔧 Responsibilities :

• Build and deploy ML models using Azure ML.
• Develop scalable Python applications with cloud-first design.
• Create data pipelines using Azure Data Factory, Blob Storage & Databricks.
• Optimize performance, fix bugs, and ensure system reliability.
• Collaborate with cross-functional teams to deliver intelligent features.

✅ Requirements :

• 3+ Years of software development experience.
• Strong Python skills; experience with scikit-learn, pandas, NumPy.
• Solid knowledge of SQL and relational databases.
• Hands-on with Azure ML, Data Factory, Blob Storage.
• Familiarity with Git, REST APIs, Docker.

Job Title:- Graphic Designer (Fresher) 

Experience:-0 to 6 Months 

Location:- Indore 

Qualification:- Any Graduate 

Job Type:- Full-time (Work from Office) 

Job Description:- 

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have basic knowledge of design tools such as Figma, CorelDRAW, and Photoshop, with a keen eye for design aesthetics and attention to detail. 

Roles and Responsibilities:- 

• Create visually appealing graphics for social media, websites, brochures, and other marketing materials. 
• Work on branding and design elements to maintain a consistent brand identity. 
• Collaborate with the marketing and development teams to understand project requirements and deliver creative solutions. 
• Develop and edit images, banners, logos, and other visual content as per project needs. 
• Stay updated with design trends and best practices to create engaging visuals. 
• Ensure all designs align with brand guidelines and meet quality standards. 
• Manage multiple design projects and meet deadlines efficiently. 
• Receive and implement feedback to improve designs and concepts. 

Skills Required:- 

• Basic knowledge of design tools: Figma, CorelDRAW, Photoshop. 
• Understanding of design principles, color theory, and typography. 
• Strong creativity and innovative thinking. 
• Good communication skills to collaborate with team members and clients. 
• Ability to work on multiple projects simultaneously and meet deadlines. 
• Attention to detail and a passion for creating visually compelling content. 

Position overview: Will appoint, manage & expands with channel partners in the assigned areas like HR firm, CA firm, Software providers, management consultants, access control vendors etc. based on geographies. He/she will be responsible for achieving targets, profitability and partner recruitment objective.

Job Description:

• Establishes productive, professional relationships with key personnel in the targeted company.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company products among assigned.
• Proactively recruits new qualifying partners.

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Position: Associate Software Engineer

Profile : BE/MTech/BCA/MCA (2020 or 2021 Graduates with a minimum score of 50% or a CGPA Score of 6)

Location: Bangalore.

Must Have Skills:

• Knowledge of .NET Framework, ASP.NET and MVC 5
• Basic Knowledge of jQuery, JavaScript, Web Services & WCF
• Certification in Dotnet is a must and any other certification will be an added advantage.
• Good Verbal & Written Communication
• Passion for Technology & Innovation
• Good Problem Solving, logical and Analytical Skills
• A Great Team Player

• Develop first-hand intuition about the platform, the users, and the business
• Be a strategic partner of the leadership team, working closely with Engineering and Product to define the design strategy and roadmap.
• Have a deep understanding of product metrics and translate to design goals
• Lead the overall design vision that enhances our product experience.
• Build and lead a talented and high-performing team of designers with a passion for developing others, you'll coach and encourage your team towards success and cohesion.

Mandatory Skills

• Have 8+ years of professional UX design experience.
• Partner with product, engineering, business, and brand teams to deliver experiences that delight our customers and drive business results.
• Manage, hire and grow the team of designers.
• Experienced and well versed in conducting different methods of research and usability testing
• Good knowledge and understanding of design principles, interaction...

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication